Heather Bustin Email & Phone Number

Birmingham, England, United Kingdom

Leading the Learning and Development department at Softcat plc, a FTSE 250 IT Reseller with over 2500 employees. Working alongside the Softcat Leadership team, my team has responsibility for training design, delivery, coordination and administration. The objective of the role is to drive business value through ensuring that our employees have the relevant.

Birmingham, England, United Kingdom

Leading the 13 strong L&D team for Softcat plc, a FTSE 250 IT Reseller with over 2000 employees.

Marlow

Responsibilities include:- Managing team of sales trainers based in our Marlow and Manchester office to support sales teams and companywide initiatives- Working closely with our Sales Director to support development of companywide training programmes for our sales team across the organisation- Working with our Sales Managers in all offices to develop and.

Marlow

Training & Development Manager - Sales South Responsibilities include:- Managing small team of sales trainers based in our Marlow office to support our Southern offices and companywide initiatives.- Working closely with our Sales Director to support our Southern sales team- Liaising with Sales Managers in our Southern offices to develop and support.

Marlow

Senior Account ManagerWas responsible for small portfolio of senior clients at Softcat plc. Acted as a central point of contact for customers into the full portfolio of resource within our business. Headed up a team of consultants who represent each of our specialist divisions. Training & Development Lead- South Responsibilities include:- Liaising with.

Marlow

Marlow

• This role supported a team of six people and reported directly into a Team Leader. Through this role I was required to help, mentor and assist with team members hitting target and selling the complete Softcat product.
• Recruitment of new team members – Interviewing / Open Days
• To assume the duties of the team leader when they are away from the office
• Hold regular review meetings with team members, including analysis of account base, training needs and progress with target
• Listening to calls and offering advice around closing practices and enhancements
• Attending customer meetings with members of the team as required

Marlow

Chairperson of a local musical theatre society in Marlow.Responsibilities include managing a committee of 10, overseeing the Creative Team, liaising with venue’s, dealing with sponsorship, creating the marketing material for the society, managing budgets and spend.I am additionally an active performing member of the society so also take lead performing.

Bsc Hons, International Management

Activities and Societies: Manchester Leadership Award, Hulme Hall Netball team, Manchester University Wind Orchestra First class honours

International Management

Activities and Societies: Exchange Crew CBS

High School