Heather Calliger
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Heather Calliger Email & Phone Number

Customer Experience Manager | Strategic Leadership | Customer Satisfaction at Distribution International
Location: Portland, Oregon Metropolitan Area, United States 7 work roles 1 school
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Current company
Role
Customer Experience Manager | Strategic Leadership | Customer Satisfaction
Location
Portland, Oregon Metropolitan Area, United States
Company size

Who is Heather Calliger? Overview

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Heather Calliger is listed as Customer Experience Manager | Strategic Leadership | Customer Satisfaction at Distribution International, a company with 462 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Heather Calliger.

Heather Calliger previously worked as Branch Manager at Distribution International and Sr. Customer Operations Manager at Kinco®. Heather Calliger holds General Education from Palomar College.

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Distribution International

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Profile bio

About Heather Calliger

I am independently motivated, process improvement driven, detail oriented, and I love data. I’m a positive empowering leader who believes in a healthy work/life balance. My mantra is to make your job easier and less stressful so you can live a better life at home. I stay calm and focused under pressure. I see the forest and the trees: Looking at the big picture and the little things at the same time, without going cross eyed. I’m a strategic planner who can multi-task and keep a handle on ongoing projects in the face of repeated interruptions and distractions. I communicate clearly, in writing and speech, and show patience and care when communicating cross functionally. I approach new scenarios with an open mind and creativity.

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Distribution International
Distribution International
Customer Experience Manager | Strategic Leadership | Customer Satisfaction
houston, texas, united states
Employees
462
AeroLeads page
7 roles

Heather Calliger work experience

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Branch Manager

Current

Portland, Oregon, United States

Increased customer retention rate by {5%} by enhancing service and relationships.Enhanced team's professional standards by demonstrating exceptional leadership and integrity.Optimized operational excellence, boosting quality and safety, while reducing costs.Accelerated sales conversions by ensuring timely action on sales leads.Managed warehouse operations.

Aug 2023 - Present

Sr. Customer Operations Manager

Portland, Oregon, United States

Empower, train, coach, and encourage teams to be the best version of themselves by setting them up for success in their roles. Simplifying procedures to allow for easy processing and more efficient workflow. Work cross functionally among all departments collaborating strategically and leading the charge on process improvements for the company. Build solid.

Aug 2021 - Aug 2023

Optics Planner / Sales Operations

Wilsonville, Oregon

Responsible for the development, execution, and maintenance of the Master Schedule to meet material and customer requirements. Manage and execute the planning, scheduling, and prioritizing of materials within the framework of the Master Schedule. Work closely with other FLIR divisions to coordinate delivery of products to complete high level integrated.

Sep 2018 - Aug 2021

Strategic Partner Services

Portland, Oregon Area

Serve as the primary contact for dealers and representatives and responsible for all facets of sales operations support and order management functions. As a part of The Dealer Service team, provide outstanding customer service to KEEN dealers by accurately processing orders, timely and professional follow up and overall fulfillment of customers’ and ensure.

Oct 2014 - Sep 2018

Sales Support Specialist

The Wheat Group Inc

San Diego, CA

Reporting to the Vice President of Sales, responsible for managing the sales operations procedures for Key, multi door, large format retailers including Target, Nordstrom, Apple.com and Best Buy. Provide timely, thorough, accurate reporting in response to inquiries regarding products, services, pricing, and returns.

Jan 2013 - Jul 2014

Operations Manager

Carlsbad, CA

Reporting directly to the Chief Operations Officer, responsible for evaluating and improving the productivity, efficiency, and profitability of departments, via effective methods and strategies. Formulated policies and managed daily operations, through planned use of materials, and human resources. Coordinated, managed and monitored the efficiency and.

Apr 2009 - Aug 2012

Customer Service Manager/Sales Operations Manager

Spy

Carlsbad, CA

Reporting to the Vice President of Sales and COO, responsible for ensuring customer satisfaction. Trained and lead a team of 10 inside sales representatives, in support of the outside sales staff. Supervised and developed the skills of 5 customer service representatives via implementation of company policies. Created and communicated weekly reports to.

Jan 1999 - Apr 2009
Team & coworkers

Colleagues at Distribution International

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1 education record

Heather Calliger education

FAQ

Frequently asked questions about Heather Calliger

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What company does Heather Calliger work for?

Heather Calliger works for Distribution International.

What is Heather Calliger's role at Distribution International?

Heather Calliger is listed as Customer Experience Manager | Strategic Leadership | Customer Satisfaction at Distribution International.

Where is Heather Calliger based?

Heather Calliger is based in Portland, Oregon Metropolitan Area, United States while working with Distribution International.

What companies has Heather Calliger worked for?

Heather Calliger has worked for Distribution International, Kinco®, Flir Systems, Keen, and The Wheat Group Inc.

Who are Heather Calliger's colleagues at Distribution International?

Heather Calliger's colleagues at Distribution International include Levon Salas, Drew Owens, Charles Wynn, Erika Nebeker, and Joshua Glass.

How can I contact Heather Calliger?

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What schools did Heather Calliger attend?

Heather Calliger holds General Education from Palomar College.

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