Heather Carpenter Email and Phone Number
Heather Carpenter work email
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Heather Carpenter personal email
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Heather Carpenter phone numbers
I'm a communications professional with a passion for storytelling and a knack for turning complex information into clear, compelling narratives. I excel at crafting messages that resonate with diverse audiences across project management, marketing, and internal and external communications.At Silicon Valley Bank, I lead product communications, managing cross-functional teams and developing strategies that drive alignment and understanding. My focus is on creating communications that inform, inspire action, and enhance the overall client experience.I bring a bit of sparkle to everything I do, blending strategic thinking with creative execution. I’m all about building strong relationships, driving success, and fostering a collaborative, innovative culture.
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Senior Manager, Product Communications - Product Strategy & ExecutionSilicon Valley Bank Jun 2018 - PresentSanta Clara, Ca, Us• Lead the development and execution of omnichannel product change communications, ensuring alignment with internal stakeholders and enhancing the client experience.• Simplify complex product changes and regulatory updates into clear, concise narratives that are easily understood by diverse audiences, both internally and externally.• Employ storytelling techniques to craft compelling content that resonates with stakeholders, ensuring that key messages are effectively communicated and understood.• Manage cross-functional teams, serving as a subject matter expert in change management to navigate market challenges and align goals, needs, and priorities across the organization. -
Small Business Market Segment - Strategy ConsultantWells Fargo May 2017 - Jun 2018San Francisco, California, UsDeveloped and delivered communications for internal audiences by partnering with internal stakeholders to identify communication objectives and build narratives and plans aligned with corporate initiatives. Crafted impactful written communications, talking points, and presentations on a proactive and reactive basis. -
Senior Manager, Platform & Product Solutions - Regulatory CommunicationsCharles Schwab Apr 2013 - Nov 2016Westlake, Texas, UsManaged a business-critical portfolio of 100+ KYC-driven forms across 10 channels, instrumental to compliance as well as customer-facing relationship management and business development. Led the task force to identify "new" Know Your Client (KYC) and Anti-Money Laundering (AML) requirements and led 26+ form projects to introduce the new requirements. -
Sr. Marcom Consultant - Advisor ServicesCharles Schwab Feb 2012 - Apr 2013Westlake, Texas, Us- Created Marcom lead gen activities, and partnered with Field Marketing on creating sales collateral, presentations, sales tools and press releases. - Managed and supported the Advisor Services “Marketing Center” Tool; a digital CRM platform for online and offline lead generation that integrated outbound marketing initiatives to Advisors.
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Director, Marketing & Sales EnablementMighty Leaf Tea Company Mar 2009 - Nov 2011Emeryville, California, UsLed, managed, and executed marketing strategies that included brand identity, positioning, market research, and competitive analysis. Developed marketing plans for product launches, including “all collateral”, POS, sales presentations, proposals, and webcasts. Managed, hired, and trained a team of four direct reports that supported various channels and sales teams. -
Sr. Marcom Consultant - Advisor ServicesCharles Schwab Feb 2008 - Mar 2009Westlake, Texas, Us- Streamlined marketing roles, leveraged communications materials, monitored budgets and developed standardized processes and procedures to reduce marketing costs.- Managed and executed 100+ targeted marcom to Registered Investment Advisors (RIAs) on GrowthPoint events & initiatives.- Project managed and executed a targeted demand generation on Schwab’s industry-leading “RIA Benchmarking Study” to over 1000+ RIA’s.
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Marketing Campaigns ConsultantOracle Sep 2007 - Feb 2008Austin, Texas, Us- Successfully led and executed lead generation campaigns- Worked closely with internal teams to ensure consistent brand messaging aligned with industry best practices- Oversaw and managed timelines, content creation, compiling contact lists, and campaign logistics- Created dashboards using Google Analytics- Managed a webcast for 5,000 resellers with senior leaders- Developed backend tracking URLs to accurately measure campaign performance and determine the return on investment (ROI) -
Sole Proprietor / General ManagerShorebirds Jul 2005 - Aug 2007Owned operated and merchandised a high-end retail gift store; managed day-to-day operations. Created reports for payroll tax, sales tax, profitability, and inventory analysis. Implemented and created an e-commerce website for the store. Managed, hired and trained new employees.
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Direct Marketing ConsultantMarket-Partners, Inc 1999 - 2002Santa Rosa, California, Us• Achieved a 10% ROI by developing and integrating targeted online/offline lead generation programs, including email campaigns, banner ads, direct mail, PR and telemarketing. • Successfully project-managed numerous multi-lingual direct/email campaigns simultaneously.
Heather Carpenter Skills
Heather Carpenter Education Details
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University Of Oregon -
Blue Mountain Community College
Frequently Asked Questions about Heather Carpenter
What company does Heather Carpenter work for?
Heather Carpenter works for Silicon Valley Bank
What is Heather Carpenter's role at the current company?
Heather Carpenter's current role is Sr Manager, Product Communications | Strategy & Execution.
What is Heather Carpenter's email address?
Heather Carpenter's email address is hl****@****ail.com
What is Heather Carpenter's direct phone number?
Heather Carpenter's direct phone number is +141560*****
What schools did Heather Carpenter attend?
Heather Carpenter attended University Of Oregon, Blue Mountain Community College.
What are some of Heather Carpenter's interests?
Heather Carpenter has interest in Football, Exercise, Sweepstakes, Nascar, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Watching Auto Racing.
What skills is Heather Carpenter known for?
Heather Carpenter has skills like Product Marketing, Email Marketing, Marketing Communications, Management, Project Management, Marketing, Marketing Strategy, Product Development, Strategic Partnerships, Online Marketing, Business Development, Cross Functional Team Leadership.
Who are Heather Carpenter's colleagues?
Heather Carpenter's colleagues are Manikandan Selvaraj, Akash Pailwan, Sudharshan R Machupalli, Chunyu Song, Christopher T. Mcnall, Sheena Sathyan, Bryan Larson.
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