Heather Duncan

Heather Duncan Email and Phone Number

Operations Manager, Commercial Training and Development @ Sandoz
Princeton, NJ, US
Heather Duncan's Location
Princeton, New Jersey, United States, United States
Heather Duncan's Contact Details
About Heather Duncan

Detail-Oriented Operations Professional with high learning agility, a passion for people & culture, and experience in Training & Development and Talent Acquisition. Looking to enhance my project/program management skills and hone my ability to provide operational excellence in support of cross-functional strategies and initiatives.

Heather Duncan's Current Company Details
Sandoz

Sandoz

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Operations Manager, Commercial Training and Development
Princeton, NJ, US
Website:
sandoz.com
Employees:
17132
Heather Duncan Work Experience Details
  • Sandoz
    Operations Manager, Commercial Training And Development
    Sandoz
    Princeton, Nj, Us
  • Sandoz
    Operations Manager, Commercial Training & Development
    Sandoz Nov 2023 - Present
    Basel, Basel-Stadt, Ch
  • Sandoz
    Operations Specialist, Commercial Training & Development
    Sandoz Sep 2019 - Feb 2024
    Basel, Basel-Stadt, Ch
    • Operational management of all Commercial Training projects and initiatives• Serve as communications lead for the Commercial Training Department: authoring and distribution of team newsletter, training event communications planning and distribution to commercial leadership & associates, editing of RFPs, style guides & process documents, creation of training event summary presentations• Compilation & analysis of training event records and measurement data• Prioritize and contribute to multiple, simultaneous projects, including: Team SharePoint Design & Development, Initial Commercial Training Re-Design, Mobile Learning Technology, Cataloging & Measurement (DAM implementation), Curriculum Mapping, Annual Product Re-Assessment, Company Re-Organization & Role Integration Training, Product Launches, CRM Rollout, National Meetings, Field Trainer Onboarding & Development, Customer Engagement & Market Access Resource Updates, etc.• Serve as Co-Chair of the African Ancestry Cultural Exchange (AACE) Employee Resource Group
  • Korn Ferry
    Operations Coordinator, Sales Training & Development - Sandoz Inc.
    Korn Ferry Jan 2018 - Sep 2019
    Los Angeles, Ca, Us
    • Manage the logistical planning and execution of live and virtual training events for cross-functional teams, with a focus on New Hire Training and continuous learning.• Responsible for meeting planning & event management, meeting enrollment, training communications, presenter management, training materials management, training coordination across functions/SMEs, KPI/activity tracking, and adjusting processes to simplify execution and/or reduce program costs.• Identify operational inefficiencies wherever possible, and work with product trainers/leads and the operations team to create strategic solutions ensuring that metrics are in place to evaluate and report on program effectiveness. • Partner with product training team members to create innovative solutions and invest in continuous improvement of training materials/processes.• Perform technology support functions including organization and administration of learning platforms, survey creation and distribution, quality assurance & user experience testing of learning modules, roster administration, user & group enrollments, reporting & analytics, and all troubleshooting for new hires and sales training team members.
  • Korn Ferry
    Talent Acquisition Coordinator, Commercial - Novartis Pharmaceuticals
    Korn Ferry Oct 2017 - Jan 2018
    Los Angeles, Ca, Us
    • Performed interview scheduling, logistics planning & onboarding functions for Commercial, Infrastructure & Tech Ops groups on a local and international scale.• Managed TA reporting/data analytics and translated report data into presentations for TA Leaders.• Performed various other functions including: communication template creation/revision, new coordinator training, making travel arrangements, expense reporting, and complex calendar management.
  • Randstad Sourceright
    Employment Specialist - Novartis Pharmaceuticals
    Randstad Sourceright Jul 2016 - Oct 2017
    • Performed Executive-level interview scheduling for President of Sandoz US, Vice President of Human Resources, Senior Executive Committee Members, and others internationally and domestically across all functional groups.• Liaised with Global and NA Managers & Executive Assistants on interview scheduling and meeting logistics including: onsite and offsite meeting arrangements, virtual interviews, and teleconferencing.• Assisted with talent-mapping & succession planning projects, managed Talent Acquisition reporting and data analytics, and translated data into presentations for monthly Senior Executive Committee meetings.• Performed various functions including but not limited to: international and domestic travel arrangements, expense & reconciliation reporting, complex calendar management, and candidate & external vendor correspondence.
  • Aditi Consulting
    Recruiting Coordinator - Novo Nordisk
    Aditi Consulting Apr 2015 - Jul 2016
    Bellevue, Washington, Us
    • Served as the first point of contact for candidates and as a guide throughout the interview process.• Worked closely with Recruiters, TA Operations team, and Administrative Assistants to manage all scheduling requests.• Utilized applicant tracking system and Excel to manage candidates’ status and action items. • Full cycle offer generation: offer letter and approvals, drug screens, background checks, and I9 forms. • Performed additional functions including: developing Competency Assignment Grids (Per Recruiter’s direction), managing Interview evaluation forms, follow-up with candidates and new hires on missing forms and documentation, filing Interview Guides/notes into Applicant Tracking System, monitoring applicant statuses.
  • The Judge Group
    Recruiting Coordinator
    The Judge Group Jan 2013 - Oct 2014
    Wayne, Pa, Us
    • Managed a team of 3 Junior Recruiters: assigning job requisitions, assisting with searches, and providing general guidance.• Coordinated with clients to get additional information on job requisitions, receive feedback on candidates, and set up phone and onsite interviews for all recruiting teams in the office.• Navigated the onboarding process: communicating with hired candidates, client contacts, Judge’s compliance department, and members of the recruiting teams to ensure that all onboarding paperwork and tasks were completed and candidates could start new positions in a timely manner. • Performed administrative duties as required to support the sales and recruiting teams: updating the applicant tracking system and job database with new positions, client contacts, and candidate information, submitting resumes to open requisitions, distributing all new job orders to appropriate teams, and coordinating with the administrative staff as needed.• Provided continued support to the Managing Director: making travel arrangements as needed for onsite client meetings nationally, processing all expense reports, and various other tasks as required.
  • The Judge Group
    Administrative Assistant
    The Judge Group May 2012 - Jan 2013
    Wayne, Pa, Us
    • Directly supported the Managing Director by monitoring and responding to emails, making travel arrangements, planning client/consultant events, attending vendor calls, and communicating with the recruiting, sales, and other internal teams.• Prepared RFP Bid Responses in collaboration with the Managing Director, Account Managers, and Compliance Team. • Created Job Postings for both internal and external positions using Monster.com, Dice.com, LinkedIn, and Judge’s own site. • Screened incoming resumes for opportunities with Judge and contract positions with Judge’s clients.• Communicated with clients regarding candidate submissions, statement of work contracts, and interview schedules.• Entered job requisitions into the EDGE database and maintain an accurate spreadsheet of all open job requisitions.• Served the recruiting team by reformatting candidate resumes, submitting candidates to job requisitions, and posting all daily priorities on the public board.
  • Ets
    Outside Item Writer
    Ets Aug 2009 - May 2012
    Princeton, Nj, Us
    • Worked remotely to write and edit questions of various types for the Listening Section of the Test of English for International Communications (TOEIC), a standardized language test focused on the use of English in business settings..
  • Ets
    Ell Summer Insitute Toeic Listening Intern
    Ets Jul 2010 - Aug 2010
    Princeton, Nj, Us
    • Authored and edited questions of various types for the Listening Section TOEIC test.• Worked independently to meet monthly deadlines for the completion of multiple question sets. • Integrated suggested edits into templates for final submission. • Acted as Group Leader to write and assemble a complete practice test for the purpose of test preparation.
  • Ets
    Ell Summer Insitute Toeic Listening Intern
    Ets Jul 2009 - Aug 2009
    Princeton, Nj, Us
    • Authored and edited questions of various types for the Listening Section TOEIC test.• Worked independently to meet monthly deadlines for the completion of multiple question sets. • Integrated suggested edits into templates for final submission.
  • Peoples Education
    Adoption Contract Coordinator
    Peoples Education Oct 2011 - Mar 2012
    Montvale, Nj, Us
    • Maintained regular communication with Curriculum Coordinators in state and district offices regarding their textbook needs and adoption processes and completed all RFPs for textbook contracts.• Presented all information regarding textbook adoption timelines and deadlines to the sales team at weekly meetings. • Independently collected data on state and district enrollments in order to create sales projections based on upcoming adoptions, prior sales, course enrollments, and pipeline reports.• Served as point of contact with state textbook depositories in order to alert them of textbook pricing updates and collect monthly sales reports for claims processing.• Worked with the marketing and production teams to create textbook sampling packets for large district adoptions.
  • Bedford, Freeman & Worth Publishing Group
    High School Adoptions Coordinator
    Bedford, Freeman & Worth Publishing Group Aug 2010 - Oct 2011
    Us
    • Successfully navigated the textbook RFP process for various states and several large districts. • Maintained an accurate calendar as a resource for the entire business unit for all adoptions-related deadlines. • Worked with marketing assistants to proof and assemble promotional flyers and folders for product development and state and district level presentations. • Managed textbook sampling to all state review committees and state textbook caravans for all adoptions.

Heather Duncan Skills

Writing Administrative Assistance Consulting Adobe Acrobat Insurance Vendors Sales Finance Sales Acting Emissions Trading Full Cycle Articulate Assembling Requisitions Serving Tracker Adoption Background Checks Goldmine Monster Temporary Placement Paperwork Theatre Onyx Int Organizational Structure Assessment Travel Management Vms Confirmation Calls Internal Teams Resume Job Descriptions Initiation Dice.com Powerpoint Approvals Guidance Searches System Education English Publishing Applicant Tracking Systems Reports Highly Motivated Reaching Cash Flow Forecasting Microsoft Excel Testing Training Test Preparation Point Of Contact Documentation Product Development System Monitoring Fast Paced Environments Guides Finalization Promotional Jersey C Rfp Coordination Toeic Evaluations Applications Communication Schedules Detail Folders Project Bidding Technical Staffing Expense Reports Travel Arrangements Marketing Fieldglass Array Testing Services Sow Pipelines Project Planning Microsoft Dynamics Sl Contractual Agreements Presentations Technically Savvy Linkedin Pricing Internal Audit Screens International Art Obtain Drama Assemble Curriculum Design Client Meetings Forms Iq Navigator Ability To Learn Windows Vista Bonus Software Compliance Outlook Addressing Microsoft Word Stocks Interviews Job Postings Onboarding Flyers Meetings Templates Brassring Expense Management Enrollments Recruiting Coordinated

Heather Duncan Education Details

  • The College Of New Jersey
    The College Of New Jersey
    English
  • Monmouth County Vocational School District
    Monmouth County Vocational School District
    Health Services/Allied Health/Health Sciences

Frequently Asked Questions about Heather Duncan

What company does Heather Duncan work for?

Heather Duncan works for Sandoz

What is Heather Duncan's role at the current company?

Heather Duncan's current role is Operations Manager, Commercial Training and Development.

What is Heather Duncan's email address?

Heather Duncan's email address is he****@****ail.com

What is Heather Duncan's direct phone number?

Heather Duncan's direct phone number is +173261*****

What schools did Heather Duncan attend?

Heather Duncan attended The College Of New Jersey, Monmouth County Vocational School District.

What are some of Heather Duncan's interests?

Heather Duncan has interest in Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Health.

What skills is Heather Duncan known for?

Heather Duncan has skills like Writing, Administrative Assistance, Consulting, Adobe Acrobat, Insurance, Vendors, Sales Finance, Sales, Acting, Emissions Trading, Full Cycle, Articulate.

Who are Heather Duncan's colleagues?

Heather Duncan's colleagues are Lara Prosen, Wesam Dawwas, Demian Kalebic, Brian Praveen, Emil Ivanov, Rashid Ali, Hemant Manjarekar.

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