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Detail-Oriented Operations Professional with high learning agility, a passion for people & culture, and experience in Training & Development and Talent Acquisition. Looking to enhance my project/program management skills and hone my ability to provide operational excellence in support of cross-functional strategies and initiatives.
Sandoz
View- Website:
- sandoz.com
- Employees:
- 17132
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Operations Manager, Commercial Training And DevelopmentSandozPrinceton, Nj, Us -
Operations Manager, Commercial Training & DevelopmentSandoz Nov 2023 - PresentBasel, Basel-Stadt, Ch -
Operations Specialist, Commercial Training & DevelopmentSandoz Sep 2019 - Feb 2024Basel, Basel-Stadt, Ch• Operational management of all Commercial Training projects and initiatives• Serve as communications lead for the Commercial Training Department: authoring and distribution of team newsletter, training event communications planning and distribution to commercial leadership & associates, editing of RFPs, style guides & process documents, creation of training event summary presentations• Compilation & analysis of training event records and measurement data• Prioritize and contribute to multiple, simultaneous projects, including: Team SharePoint Design & Development, Initial Commercial Training Re-Design, Mobile Learning Technology, Cataloging & Measurement (DAM implementation), Curriculum Mapping, Annual Product Re-Assessment, Company Re-Organization & Role Integration Training, Product Launches, CRM Rollout, National Meetings, Field Trainer Onboarding & Development, Customer Engagement & Market Access Resource Updates, etc.• Serve as Co-Chair of the African Ancestry Cultural Exchange (AACE) Employee Resource Group -
Operations Coordinator, Sales Training & Development - Sandoz Inc.Korn Ferry Jan 2018 - Sep 2019Los Angeles, Ca, Us• Manage the logistical planning and execution of live and virtual training events for cross-functional teams, with a focus on New Hire Training and continuous learning.• Responsible for meeting planning & event management, meeting enrollment, training communications, presenter management, training materials management, training coordination across functions/SMEs, KPI/activity tracking, and adjusting processes to simplify execution and/or reduce program costs.• Identify operational inefficiencies wherever possible, and work with product trainers/leads and the operations team to create strategic solutions ensuring that metrics are in place to evaluate and report on program effectiveness. • Partner with product training team members to create innovative solutions and invest in continuous improvement of training materials/processes.• Perform technology support functions including organization and administration of learning platforms, survey creation and distribution, quality assurance & user experience testing of learning modules, roster administration, user & group enrollments, reporting & analytics, and all troubleshooting for new hires and sales training team members. -
Talent Acquisition Coordinator, Commercial - Novartis PharmaceuticalsKorn Ferry Oct 2017 - Jan 2018Los Angeles, Ca, Us• Performed interview scheduling, logistics planning & onboarding functions for Commercial, Infrastructure & Tech Ops groups on a local and international scale.• Managed TA reporting/data analytics and translated report data into presentations for TA Leaders.• Performed various other functions including: communication template creation/revision, new coordinator training, making travel arrangements, expense reporting, and complex calendar management. -
Employment Specialist - Novartis PharmaceuticalsRandstad Sourceright Jul 2016 - Oct 2017• Performed Executive-level interview scheduling for President of Sandoz US, Vice President of Human Resources, Senior Executive Committee Members, and others internationally and domestically across all functional groups.• Liaised with Global and NA Managers & Executive Assistants on interview scheduling and meeting logistics including: onsite and offsite meeting arrangements, virtual interviews, and teleconferencing.• Assisted with talent-mapping & succession planning projects, managed Talent Acquisition reporting and data analytics, and translated data into presentations for monthly Senior Executive Committee meetings.• Performed various functions including but not limited to: international and domestic travel arrangements, expense & reconciliation reporting, complex calendar management, and candidate & external vendor correspondence.
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Recruiting Coordinator - Novo NordiskAditi Consulting Apr 2015 - Jul 2016Bellevue, Washington, Us• Served as the first point of contact for candidates and as a guide throughout the interview process.• Worked closely with Recruiters, TA Operations team, and Administrative Assistants to manage all scheduling requests.• Utilized applicant tracking system and Excel to manage candidates’ status and action items. • Full cycle offer generation: offer letter and approvals, drug screens, background checks, and I9 forms. • Performed additional functions including: developing Competency Assignment Grids (Per Recruiter’s direction), managing Interview evaluation forms, follow-up with candidates and new hires on missing forms and documentation, filing Interview Guides/notes into Applicant Tracking System, monitoring applicant statuses. -
Recruiting CoordinatorThe Judge Group Jan 2013 - Oct 2014Wayne, Pa, Us• Managed a team of 3 Junior Recruiters: assigning job requisitions, assisting with searches, and providing general guidance.• Coordinated with clients to get additional information on job requisitions, receive feedback on candidates, and set up phone and onsite interviews for all recruiting teams in the office.• Navigated the onboarding process: communicating with hired candidates, client contacts, Judge’s compliance department, and members of the recruiting teams to ensure that all onboarding paperwork and tasks were completed and candidates could start new positions in a timely manner. • Performed administrative duties as required to support the sales and recruiting teams: updating the applicant tracking system and job database with new positions, client contacts, and candidate information, submitting resumes to open requisitions, distributing all new job orders to appropriate teams, and coordinating with the administrative staff as needed.• Provided continued support to the Managing Director: making travel arrangements as needed for onsite client meetings nationally, processing all expense reports, and various other tasks as required. -
Administrative AssistantThe Judge Group May 2012 - Jan 2013Wayne, Pa, Us• Directly supported the Managing Director by monitoring and responding to emails, making travel arrangements, planning client/consultant events, attending vendor calls, and communicating with the recruiting, sales, and other internal teams.• Prepared RFP Bid Responses in collaboration with the Managing Director, Account Managers, and Compliance Team. • Created Job Postings for both internal and external positions using Monster.com, Dice.com, LinkedIn, and Judge’s own site. • Screened incoming resumes for opportunities with Judge and contract positions with Judge’s clients.• Communicated with clients regarding candidate submissions, statement of work contracts, and interview schedules.• Entered job requisitions into the EDGE database and maintain an accurate spreadsheet of all open job requisitions.• Served the recruiting team by reformatting candidate resumes, submitting candidates to job requisitions, and posting all daily priorities on the public board. -
Outside Item WriterEts Aug 2009 - May 2012Princeton, Nj, Us• Worked remotely to write and edit questions of various types for the Listening Section of the Test of English for International Communications (TOEIC), a standardized language test focused on the use of English in business settings.. -
Ell Summer Insitute Toeic Listening InternEts Jul 2010 - Aug 2010Princeton, Nj, Us• Authored and edited questions of various types for the Listening Section TOEIC test.• Worked independently to meet monthly deadlines for the completion of multiple question sets. • Integrated suggested edits into templates for final submission. • Acted as Group Leader to write and assemble a complete practice test for the purpose of test preparation. -
Ell Summer Insitute Toeic Listening InternEts Jul 2009 - Aug 2009Princeton, Nj, Us• Authored and edited questions of various types for the Listening Section TOEIC test.• Worked independently to meet monthly deadlines for the completion of multiple question sets. • Integrated suggested edits into templates for final submission. -
Adoption Contract CoordinatorPeoples Education Oct 2011 - Mar 2012Montvale, Nj, Us• Maintained regular communication with Curriculum Coordinators in state and district offices regarding their textbook needs and adoption processes and completed all RFPs for textbook contracts.• Presented all information regarding textbook adoption timelines and deadlines to the sales team at weekly meetings. • Independently collected data on state and district enrollments in order to create sales projections based on upcoming adoptions, prior sales, course enrollments, and pipeline reports.• Served as point of contact with state textbook depositories in order to alert them of textbook pricing updates and collect monthly sales reports for claims processing.• Worked with the marketing and production teams to create textbook sampling packets for large district adoptions. -
High School Adoptions CoordinatorBedford, Freeman & Worth Publishing Group Aug 2010 - Oct 2011Us• Successfully navigated the textbook RFP process for various states and several large districts. • Maintained an accurate calendar as a resource for the entire business unit for all adoptions-related deadlines. • Worked with marketing assistants to proof and assemble promotional flyers and folders for product development and state and district level presentations. • Managed textbook sampling to all state review committees and state textbook caravans for all adoptions.
Heather Duncan Skills
Heather Duncan Education Details
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The College Of New JerseyEnglish -
Monmouth County Vocational School DistrictHealth Services/Allied Health/Health Sciences
Frequently Asked Questions about Heather Duncan
What company does Heather Duncan work for?
Heather Duncan works for Sandoz
What is Heather Duncan's role at the current company?
Heather Duncan's current role is Operations Manager, Commercial Training and Development.
What is Heather Duncan's email address?
Heather Duncan's email address is he****@****ail.com
What is Heather Duncan's direct phone number?
Heather Duncan's direct phone number is +173261*****
What schools did Heather Duncan attend?
Heather Duncan attended The College Of New Jersey, Monmouth County Vocational School District.
What are some of Heather Duncan's interests?
Heather Duncan has interest in Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Health.
What skills is Heather Duncan known for?
Heather Duncan has skills like Writing, Administrative Assistance, Consulting, Adobe Acrobat, Insurance, Vendors, Sales Finance, Sales, Acting, Emissions Trading, Full Cycle, Articulate.
Who are Heather Duncan's colleagues?
Heather Duncan's colleagues are Lara Prosen, Wesam Dawwas, Demian Kalebic, Brian Praveen, Emil Ivanov, Rashid Ali, Hemant Manjarekar.
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