Heather Ochoa Email & Phone Number

Washington, Dc, Us

Rockville, Md, Us

Strategic HR Consulting contract assignment via Employment Enterprises Inc.; providing assessment of current people programs, systems, processes, policies, metrics, design and overall investment in talent acquisition, retention, development, engagement; making recommendations in support of the company’s current and future workforce.

Mclean, Virginia, Us

Arlington, Virginia, Us

Arlington, Virginia, Us

Federated Wireless is the market leader in shared spectrum, making deploying and managing new 5G private wireless networks simple, affordable, and accessible. Our vision and promise, as ever, is to continue evangelizing shared spectrum, democratizing internet connectivity, and enabling businesses to reach beyond the limits of other connectivity solutions to bring people and technologies together in exciting new ways. As the VP of Talent and Culture, I lead and evolve the recruiting and onboarding process to align with our expansion plans and augment our employer brand, including ownership ofthe end-to-end candidate journey and internal hiring processes. Other duties:• Talent management and development.• New hire and retention compensation strategies.• Advise executive management and the board of directors on improvementopportunities in the organization's policies, procedures and practices on personnelmatters.• Create and manage Company diversity and inclusion initiatives.• Optimize the Company’s total rewards programs• Maintain knowledge of industry trends and employment legislation for compliance.• Liaison to employment legal counsel.• Consult directly with senior executives and department managers.• Recommend, evaluate and participate in staff development and performance management for the organization.• Develop and maintains a human resource information system, including oversight of payroll administration• Partner with managers and immigration specialists/attorneys on immigration relatedissues.• Build and develop the staff of the human resource department, plus office management and real estate and information technology.

Arlington, Virginia, Us

Develop and deliver on future-oriented global HR programs in partnership with division executives to ensure world-class talent and workforce outcomes. Providing strategic and operational HR leadership for the top Online Program Manager (OPM), a tech company evolving out of startup phase following IPO and two recent acquisitions (~3,000 FTEs). Org Efficiency: HR co-lead for massive change in org design for the two largest departments using agile principles to enhance scalability & accountabilityRevenue Growth: Human capital expert dedicated to emerging revenue stream; combine and leverage sales teams from recent acquisitions to create one sales channel across all product linesEngagement: Influence career pathing and rebrand for internal HR teams

Washington, Dc, Us

Led the Human Resources shared services for the Protestant Episcopal Cathedral Foundation (PECF), a 501(c) (3) comprised of four institutions, Washington National Cathedral, National Cathedral School, St. Albans School, and Beauvoir Elementary SchoolResponsible for developing, implementing, and managing broad range of HR products and services that respond to and align with institutional needs and promote best practices.

New York, Us

• Selected to provide human capital expertise on global finance transformation project and actively lead ad hoc multifunctional teams to drive global finance initiatives through business process optimization and cost reduction with a focus on improving working capital. • Create and execute change management strategy to provide clients with communication, education, and organization design leadership. • Develop communication & education content to ensure effective delivery and guide competence & confidence in new processes, systems, policies, and organization designs. • Work with regional/local leadership, finance, and other members of the organization in developing, distributing, assessing, tracking, and reporting working capital improvements.

New York, Us

Primary HR point of contact supporting several global divisions including Finance, IT & Facilities, Media Technology & Production Operations, Affiliate Sales and Education, Digital Media & Commerce, and Discovery Channel & other networks.• HR generalist responsibilities included daily solutions to both routine & complex client issues, implementing company policy, handling employee relations concerns, providing coaching, HR counsel, and training.• Aligned myself as a strategic partner to the business; understanding the unique needs of each business client, ensuring I was seen as a trusted resource with high integrity, credibility and excellent customer service.• Work closely with all specialist areas to provide seamless HR support and creative solutions to the business as necessary including: Recruitment, HRIS, Learning & Development, Compensation & Benefits, LifeWorks & Inclusion, Legal.• Organizational design and execution of a global and functional realignment of various internal divisions including developing communications, execution timelines, scripts and change management.• Maintained effective Employee Relations processes and documentation to mitigate risk and ensure the best outcome for the business and the employee.• Participated in the hiring and onboarding of several key hires including critical senior management roles.• Managed annual programs such as performance management and succession planning. • Supervised & mentored several HR staff members.• Partnered with L&D to deliver effective leadership development & team building sessions for internal clients.• Designed and implemented 90-day employee induction program, finance career model, Total Rewards platform & branding, I-9 compliance training, and other global programs to enhance HR effectiveness.

• Oversee, manage, and ensure accomplishment of all HR department functions for government contractor services provider with 3,000 employees nationwide, including hiring, benefits and compensation, employee and labor relations, regulators’ audits and investigations, and employment and labor related disputes • Supervise Benefits Manager, Staffing Manager, and three HR Generalists• Counsel field management on all disciplinary actions and terminations, as well as compliance with contracts, collective bargaining agreements, and state/federal regulations (i.e., Service Contract Act/FMLA/ADA/FLSA/USERRA)• Act as Affirmative Action and Accommodations Officer • Manage various employee programs, including awards & recognition, employee referrals, quarterly newsletter & intranet content, new hire orientations, and random drug screening• Negotiated collective bargaining agreements, responded to hundreds of grievances and union inquiries, and facilitated all Company communications with over 20 bargaining units nationwide • Responded to over 30 charges from EEOC, NLRB, OSHA, and various state agencies; including drafting and filing position statements, gathering evidence, giving testimony, and representing company in conferences with agency investigators; 100% success rate.• Assisted counsel in more than ten DOL Wage & Hour investigations (FLSA, SCA, CWHSSA)– fact gathering, conferences, and settlement negotiations• Direct full-cycle recruitment/hiring/screening, including large contract transitions• Provided key support at various stages of proposal writing and pricing process• Mitigated cost of worker’s compensation and unemployment claims• Collected and tracked HR metrics (e.g., turnover, credentials, staffing levels, and EEO/Vets data) and providing reports to CEO• Attained 2006 Veteran’s Employer of the Year award for USProtect in the state of California• Researched and implemented applicant tracking software and online benefits enrollment capability

• Processed bi-monthly payroll for 150 employees of non-profit organization• Administered company benefits plan, assisted with open enrollment under new healthcare providers, created monthly 403(B) reports• Supervised one administrative staff member • Handled worker’s comp/unemployment claims and managed job listings/requisitions • Presented new hire orientations for all new staff members• Organized and enforced a training schedule for all programs/departments• Oversaw compliance of required employee credentials • Achieved 100% compliance during company-wide personnel audit• Selected to serve on Strategic Direction Committee • Implemented direct deposit for organization

Mba, Finance & Human Resources

B.A., Human Resources In Management