Heather Horton Email & Phone Number

Salinas, Ca, Us

Salinas, California Area

Monterey, Ca

QA lead and resident expert on Pulse AWS new product development project of Caliper Analytics.• Developed test plans, procedural documents, test cases, and data for software inspection, verification, and validation.• Tested, verified, and ensured accuracy of results for Caliper Analytics AWS product: Internal / external APIs, AWS Lambda functions, Amazon Simple Storage Service (S3), Elasticsearch (ES), Kibana, AWS dashboard, databricks.• Conducted cross-system integrated testing to ensure data consistency in transmission and reporting.• Compared and verified Caliper Event data created from other systems to IMS Global fixture standards to ensure data consistency and provide modification recommendations. • Demonstrated new system features to internal and external customers with near-time data results.• Tracked test status, evaluated defects, and provided written reports to project team members.• Validated software to ensure consistent behavior across devices and browsers.

Monterey, Ca

QA lead on Louisiana End-of-Course high stakes summative state contract and Automated Scoring projects (Artificial Intelligence Scoring).• Developed test plans, test cases, and data for software inspection, verification, and validation.• Validated software across operating systems, devices, and secure web browsers to ensure flawless student testing and reporting.• Tracked test status, evaluated defects, and provided written reports to project team members.• Developed, documented, reviewed, and edited QA manual and Technology Requirements for internal and state department personnel.• Provided technical help desk support for states, districts, and schools.• Monitored live data, files, and reports daily, checking for abnormalities to prevent erroneous reporting.• Conducted end-to-end testing and provided data results to Department of Education personnel for approval prior to live student testing.• Provided support to Department of Education personnel on system, data files, and reports.• Provided demonstrations of systems and reports to internal and external customers.

Monterey, Ca

Created test plans, test case matrices, test cases, and test data for end-to-end and UAT testing of custom and mainframe software systems for large state and international contracts.Reviewed and tested integrated software system according to Technology requirements.Reviewed with customer testing procedures and test cases to satisfy contractual requirements.Scheduled tasks and durations with Project manager.Coordinated testing activities across teams and departments.Executed test plan tasks, review results, and log defects into Test Director.Waterfall and Agile testingBlackbox and White box testing5000i scanning

Monterey, Ca

Created integrated test scenarios, analyzed, and validated productional software through multiple custom and mainframe systems for national and international contracts.Supervised and trained temporary employees to analyze output from production systems.Supervised more than 30 temporary employees to process customer documents through Clipper software systems.Maintained NCS Opscan table top scanners.Performed Scoring Project Management duties including communications with customer, created operational manuals, and trained customer to use productional software.5000i scanning.

Monterey, Ca

Coordinated processing of contract and shelf products for multiple Handscoring sites (essay and short answer response tests).Supervised and trained up to 30 temporary employees in processing and data capture functions.Maintained Opscan and Clipper software equipment.5000i scanning.

Monterey, Ca

Coordinated processing of contract and shelf products for multiple Handscoring sites (essay and short answer response tests).Supervised and trained up to 30 temporary employees in processing and data capture functions.Maintained Opscan and Clipper software equipment.

Monterey, Ca

Trained and supervised evaluators in Handscoring national, international, and shelf tests which contained essays and short response answers.Participated in prompt and item development.

Monterey County

New product placement, securing shelf space, implementing promotional programs in Kmarts, Toys R Us, and Target stores.

Monterey, Ca

Created media and business material including press releases, PSA's (public service announcements), and newsletters.Provided information to travel writers and trade mediaSpecial events coordinating: Hoe-Down Show-Down Auction, Fourth of July Celebration, and Salmon Fest.