Network Support Associate
Murray , Ut, Us
• Hardware and software support, develop and maintain technical documentation, handle backups and restores, deploy system software.• HP printer support, remote connectivity issues, troubleshoot and diagnose PCs and laptops virtually and remotely, VPN work, software upgrades and migrations, and working on internal ticketing system.• Complete installations, configurations, and upgrades of workstation and laptop hardware, software, and peripherals, as well as customer moves as they relate to the relocation of computer equipment.• Experience with Active Directory, Citrix Server, VPN and Windows Environment.