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Heather Cockrell Email & Phone Number

Gainsight Administrator at Popmenu
Location: United States 13 work roles 2 schools
1 work email found @popmenu.com 1 phone found area 801 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email h****@popmenu.com
Direct phone (801) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Gainsight Administrator
Location
United States

Who is Heather Cockrell? Overview

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Quick answer

Heather Cockrell is listed as Gainsight Administrator at Popmenu, based in United States. AeroLeads shows a work email signal at popmenu.com, phone signal with area code 801, and a matched LinkedIn profile for Heather Cockrell.

Heather Cockrell previously worked as Customer Experience Operations at Bamboohr and Project Manager at Bamboohr. Heather Cockrell holds Master Of Business Administration (Mba), Business Administration And Management, General from University Of Phoenix.

Company email context

Email format at Popmenu

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{first}.{last}@popmenu.com
86% confidence

AeroLeads found 1 current-domain work email signal for Heather Cockrell. Compare company email patterns before reaching out.

Profile bio

About Heather Cockrell

Business Operations Specialist with a strong background in information technology, bringing over 10+ years of proficiency in SaaS business industry specializing in Customer Experience and Healthcare. Detail oriented with strong focus on accuracy. Excellent interpersonal skills assisting individuals to streamline systems, improve workflow and processes, and optimize daily activities. Competent in Salesforce, Gainsight, Zendesk and Formstack.

Listed skills include Troubleshooting, Process Improvement, Access, Servers, and 49 others.

Current workplace

Heather Cockrell's current company

Company context helps verify the profile and gives searchers a useful next step.

Popmenu
Popmenu
Gainsight Administrator
AeroLeads page
13 roles

Heather Cockrell work experience

A career timeline built from the work history available for this profile.

Gainsight Administrator

Current

Atlanta, Georgia, Us

• Configure Gainsight system, success plans, CTAs, dashboards, reports, rules, integrations and scorecard, as well as daily support and maintenance• Design journey orchestrator programs• Collaborate with team members to identify Gainsight needs

Apr 2023 - Present

Customer Experience Operations

Draper, Utah, Us

• Administration of Salesforce, Gainsight, Zendesk, SalesLoft, and Formstack• Define business rules and ticket workflow in Zendesk• Dashboard and report creation in Salesforce and Gainsight to foster decision-making for stakeholders

Mar 2021 - Apr 2023

Project Manager

Draper, Utah, Us

• Act as liaison assisting new clients in implementing and optimizing HRIS software • Process analysis and system testing• Setting and managing expectations

Mar 2020 - Mar 2021

Business Development & Virtual Business Coordinator

• Salesforce data and collaboration• Managed small projects for small business owners• Consultation on tech stack• Created useful and timely information for services to support field operations

May 2018 - Mar 2020

Sr. Desktop Support & Application Administrator

Hoboken, New Jersey, Us

• Provide application support globally to internal and remote users• Salesforce administration of user accounts and permissions• Ticketing system and user in Salesforce and ServiceNow• Active Directory, Microsoft Exchange, Office 365 Administration, SQL queries to automate tasks• Manage computers through SCCM• Work with DHCP, DNS and printers• SharePoint site administration• VMware and Hyper-V virtualization deployment and management

Jan 2016 - May 2018

Sr. Service Desk Technician / It Analyst

Bangalore, Karnataka, In

• Provide application support to internal and external users • Resolve work orders and act as problem resolution point• Identify the source of the issue and escalate appropriately • Complete and assist in daily operation tasks • Be a part of IT development /support team performing various projects and tasks that provide continuous support and maintenance of the department systems• Resolve help desk calls and help tickets• Troubleshoot all pc software and network connectivity• Create new users accounts and assist with new user setups • MSP operations functions, which include processing, maintaining and creating end of day process, as well as generating MSP punches

Jun 2012 - Dec 2015

Marketing Coordinator

Bentonville, Arkansas, Us

• Build new business with business Prospects and Members• Generate new leads; follow up on Member/Prospect• Develop and support Membership by providing information on Membership benefits, process Memberships, upgrades, and credit accounts• Schedule and participate in sales and marketing events• Provide service to Members, assist with purchasing decisions, locate merchandise, and resolve issues and concerns

Aug 2011 - Jun 2012

It Analyst

Metropolitan Water District Of Sl & Sandy

• Software and Hardware Support• Create, update and maintain documentation for computer systems• Administer and maintain computer network backup system• Employee training on software and hardware systems• Maintain IT inventory• Maintain software licensing information• Project Management

Mar 2010 - Jul 2011

Application Systems Technical Analyst / Technical Training And Development

Murray , Ut, Us

• Software Support• Develop and Maintain Training Documentation• Training for end-users, employees, managers, and staff• Project Management• Analysis of systems and processes• Experience with Kronos Workforce Timekeeper and Scheduler, ESP, VPN, and Remedy

Jan 2009 - Aug 2009

Network Support Associate

Murray , Ut, Us

• Hardware and software support, develop and maintain technical documentation, handle backups and restores, deploy system software.• HP printer support, remote connectivity issues, troubleshoot and diagnose PCs and laptops virtually and remotely, VPN work, software upgrades and migrations, and working on internal ticketing system.• Complete installations, configurations, and upgrades of workstation and laptop hardware, software, and peripherals, as well as customer moves as they relate to the relocation of computer equipment.• Experience with Active Directory, Citrix Server, VPN and Windows Environment.

Sep 2008 - Jan 2009

Sr. Executive Assistant

Murray , Ut, Us

• Served 9 years as high-level Sr. Executive Assistant to Vice President and CEO, as well as support for members of Executive Team and Homecare Board.• Lead, train and mentor other administrative assistants. Work closely with managers throughout our 14 Homecare offices throughout Utah on many projects.• Install and train on video conferencing technology in our 14 Homecare offices throughout Utah. Oversaw successful implementation and continued support.

Apr 1999 - Jan 2009

Billing Specialist

Murray , Ut, Us

Billing, collections, verified billing information of Medicare, Medicaid, and other third-party payers, ensured compliance of Medicare/Medicaid regulations, verify ICD-9, revenue, and HCPCS codes.

Aug 1996 - Apr 1999

Office Coordinator

Murray , Ut, Us

• Set-up Rehab Clinic in Ogden, negotiated prices, ordered capital equipment and supplies needed to open up clinic. • Maintaining files and records with effective filing systems• Supporting other teams with various administrative tasks• Greet and assist patients

Jun 1993 - Aug 1996
2 education records

Heather Cockrell education

Master Of Business Administration (Mba), Business Administration And Management, General

University Of Phoenix

Bsit, Information Technology

University Of Phoenix
FAQ

Frequently asked questions about Heather Cockrell

Quick answers generated from the profile data available on this page.

What company does Heather Cockrell work for?

Heather Cockrell works for Popmenu.

What is Heather Cockrell's role at Popmenu?

Heather Cockrell is listed as Gainsight Administrator at Popmenu.

What is Heather Cockrell's email address?

AeroLeads has found 1 work email signal at @popmenu.com for Heather Cockrell at Popmenu.

What is Heather Cockrell's phone number?

AeroLeads has found 1 phone signal(s) with area code 801 for Heather Cockrell at Popmenu.

Where is Heather Cockrell based?

Heather Cockrell is based in United States while working with Popmenu.

What companies has Heather Cockrell worked for?

Heather Cockrell has worked for Popmenu, Bamboohr, Nice Incontact, Infosys, and Sam'S Club.

How can I contact Heather Cockrell?

You can use AeroLeads to view verified contact signals for Heather Cockrell at Popmenu, including work email, phone, and LinkedIn data when available.

What schools did Heather Cockrell attend?

Heather Cockrell holds Master Of Business Administration (Mba), Business Administration And Management, General from University Of Phoenix.

What skills is Heather Cockrell known for?

Heather Cockrell is listed with skills including Troubleshooting, Process Improvement, Access, Servers, Windows, Microsoft Project, Customer Service, and Itil.

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