Heather Connor

Heather Connor Email and Phone Number

Experienced Account Manager, Service Representative @ In STEPPS
irvine, california, united states
Heather Connor's Location
Fountain Valley, California, United States, United States
Heather Connor's Contact Details
About Heather Connor

I have more than 15 years experience as a sales professional in employee benefits, and I have developed client relationships, increased sales, and performed many presentations. I have worked for FHP, PacifiCare, Kaiser Permanente, and Keenan & Associates. My skills are in problem solving, customer needs and education, account relationships, sales. I've been trained in strategic & consultative selling, face-to-face selling, presentations, customer service & claims resolution.

Heather Connor's Current Company Details
In STEPPS

In Stepps

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Experienced Account Manager, Service Representative
irvine, california, united states
Website:
instepps.com
Employees:
58
Heather Connor Work Experience Details
  • In Stepps
    Behavioral Therapist
    In Stepps Feb 2022 - Present
    Orange County, California, United States
  • Lindamood-Bell Learning Processes
    Clinician/Evaluator/Academy Instructor
    Lindamood-Bell Learning Processes Jan 2016 - Feb 2021
    Newport Beach
    Taught research-proven instructional services in the Lindamood-Bell Learning Center in Newport Beach. Focus in intensive programs that develop sensory cognitive processes that lead to successful reading and comprehension for students that struggle with learning deficits. I provide personally designed one-to-one instruction based on individual needs. Evaluated students with a battery of test to assess deficiencies and progress.
  • Ymca Of Orange County
    Inclusion Facilitator
    Ymca Of Orange County Mar 2015 - Jan 2016
    Tustin And Huntington Beach
    Facilitate the inclusion of children with developmental disabilities and special needs in their existing childcare and youth programs. Provide one to one positive behavior support in order to assist in developing social skills and independence for an individual child. Knowledge of PBIS, behavior intervention, IEPs and goal writing, and assessments.
  • Keenan
    Senior Service Representative
    Keenan Jan 2005 - Sep 2005
    San Clemente, Ca
    Serviced accounts, worked closely with account managers and vice presidents, as well as various management in school districts in Orange County, San Diego, and throughout the State of California. Consulted key contacts on benefit plans and brokerage services. Implemented & trained two districts on new integrated intranet/internet web portals for employee ease of access. Presented health and insurance information at monthly Teachers’ Union meetings.
  • Kaiser Permanente
    Senior Account Manager
    Kaiser Permanente 2000 - 2003
    Orange County, California Area
    Managed 40 large commercial accounts. Negotiated to become “sole carrier” or reduce competition in accounts. Grew membership by 19%. Presented annual renewals and sold 20% rate increases. Successfully renewed annual accounts in a very difficult market in 2003. Coordinated and created marketing activities (health fairs, wellness classes, benefit presentations) to draw members, increasing the total annual premiums the last three years.
  • Pacificare/Takecare/Fhp
    Account Manager/Commercial Sales
    Pacificare/Takecare/Fhp 1990 - 1999
    Orange County, California Area
    Serviced 80 large commercial accounts, brought in $20 million in total annual revenue. Analyzed accounts’ medical utilization and demographics to determine renewal rates and benefits. Increased account membership by organizing and presenting enrollment meetings and marketing events. Started at PacifiCare managing 600 small commercial accounts with annual renewals and all administrative duties.

Heather Connor Skills

Insurance Employee Benefits Sales Health Insurance Management Strategy Marketing Customer Service Healthcare Program Management Leadership Human Resources Selling Team Building Training Coaching Strategic Planning Account Management Elementary Education Managed Care Disability Insurance Medicare Special Education Real Estate Relocation Foreclosures Real Estate Transactions Sellers First Time Home Buyers Listings Single Family Homes Investors Condos Reo Residential Homes

Heather Connor Education Details

Frequently Asked Questions about Heather Connor

What company does Heather Connor work for?

Heather Connor works for In Stepps

What is Heather Connor's role at the current company?

Heather Connor's current role is Experienced Account Manager, Service Representative.

What is Heather Connor's email address?

Heather Connor's email address is hc****@****ail.com

What schools did Heather Connor attend?

Heather Connor attended Ucla.

What skills is Heather Connor known for?

Heather Connor has skills like Insurance, Employee Benefits, Sales, Health Insurance, Management, Strategy, Marketing, Customer Service, Healthcare, Program Management, Leadership, Human Resources.

Who are Heather Connor's colleagues?

Heather Connor's colleagues are Angelica Gatlin, Michelle Louden, Jayson Pineda, Maritza Mercado, Nicole Horton M.ed., Bcba, Rafael Rodriguez, Anna Chung.

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