Heather Connor Email & Phone Number

Orange County, California, United States

Newport Beach

Taught research-proven instructional services in the Lindamood-Bell Learning Center in Newport Beach. Focus in intensive programs that develop sensory cognitive processes that lead to successful reading and comprehension for students that struggle with learning deficits. I provide personally designed one-to-one instruction based on individual needs. Evaluated students with a battery of test to assess deficiencies and progress.

Tustin And Huntington Beach

Facilitate the inclusion of children with developmental disabilities and special needs in their existing childcare and youth programs. Provide one to one positive behavior support in order to assist in developing social skills and independence for an individual child. Knowledge of PBIS, behavior intervention, IEPs and goal writing, and assessments.

San Clemente, Ca

Serviced accounts, worked closely with account managers and vice presidents, as well as various management in school districts in Orange County, San Diego, and throughout the State of California. Consulted key contacts on benefit plans and brokerage services. Implemented & trained two districts on new integrated intranet/internet web portals for employee ease of access. Presented health and insurance information at monthly Teachers’ Union meetings.

Orange County, California Area

Managed 40 large commercial accounts. Negotiated to become “sole carrier” or reduce competition in accounts. Grew membership by 19%. Presented annual renewals and sold 20% rate increases. Successfully renewed annual accounts in a very difficult market in 2003. Coordinated and created marketing activities (health fairs, wellness classes, benefit presentations) to draw members, increasing the total annual premiums the last three years.

Orange County, California Area

Serviced 80 large commercial accounts, brought in $20 million in total annual revenue. Analyzed accounts’ medical utilization and demographics to determine renewal rates and benefits. Increased account membership by organizing and presenting enrollment meetings and marketing events. Started at PacifiCare managing 600 small commercial accounts with annual renewals and all administrative duties.