Heather Sutherland Email & Phone Number

Texarkana, Texas, Us

Little Rock, Ar, Us

• Supervise all growth efforts for the Conway branches 50-mile radius. • Hire, coach, and train new team members and provide ongoing mentorship and support.• Monitor the team performance, and lead talent management initiatives, and training and development programs to enhance productivity and maximize efficiencies.• Foster effective new client relationships and maintain existing relationships with strong interpersonal, communication, and correspondence skills.• Implement successful vision and strategy of marketing to help the growth team members penetrate new account market opportunities.

Little Rock, Ar, Us

• Responsible for client development, communication, and planning for successful development campaigns.• Managed the accounts of over 50 clients spanning across various territories. • Developed and implemented effective marketing strategies to increase market share, and strategized methods to target new marketing partnership opportunities.• Pitched and sold home care programs directly to accounts and clients throughout the entire sales processes. • Developed strong relationships with clients, including with largest hospital account in territory, turning it into the largest referral source for the branch.

Omaha, Ne, Us

• Designed and directed the social media presence of the local branch across multiple platforms. • Prepared revenue statements and sales reports for the sales team on a weekly basis.• Effectively fostered new client relationships and maintained existing relationships with strong interpersonal, communication, and correspondence skills.• Managed a territory with high saturation and little presence. • Increased referrals from 5-10 to 30+ monthly. • In charge of managing the entire sales cycle start (B2B sales, referral taken) to end (B2C sales, client signed).• Tracked the execution of key milestones, ensuring early identification and communication of potential issues/roadblocks.