Heather A. Couture Email & Phone Number

Northern Ny

Maintain and grow a portfolio of over $40MM in Loan Balances as well as over $50MM in Deposit Balances for customers of various sizes and industries throughout the North Country of NY. Work with my bank partners to foster a team approach to meet our customers needs including lending, deposit products, cash management, 401k needs as well as personal wealth objectives.Provide timely follow up of customer services needs of my clientsPerform annual review of customers financial performance, analysis of financial statements including income statement, balance sheet and cash flow needs.Complete full financial review and make recommendations to Credit Team for approval of new and existing lending opportunities while following lending policies.

New Hampshire And Vermont, United States

Successfully maintained and serviced a portfolio of 80+ Business Relationships for companies with $2MM to $25MM in annual revenues. Regularly met with my clients to ensure that their financial needs were being met while ensuring bank policy and risk mitigation protocols were being followed to ensure a long lasting and growing relationship was maintained.

New Hampshire, United States

Oversaw a retail branch team of 4 full time employees and 3 part time employees while exceeding branch compliance and sales objectives on a consistent basis.Coached employees on their own personal development, goal attainment, compliance and regulatory requirements to ensure growth of the branch and the bank.Fostered a healthy culture in which team members could thrive.Obtained Series 6 and 63 and Insurance Sales licensing to sell Mutual Funds and Annuities within the branch.

New Hampshire, United States

Performed Teller and Customer Service duties for all retail and business customers while meeting sales objectives and regulatory compliance.