Cardiac Clinic Technician
Renton, Wa, Us
-Worked closely with the team to manage and coordinate cardiac care for patients. -Collected and analyzed patient data through an electronic information sharing software and presented new findings to the providers ultimately improving efficiency and effectiveness of appointments-Responsible for administering electrocardiography exams that provide data to support the diagnosis of cardiac problems, perform new patient intake, room patients, provide phone support, complete medication authorizations, and provide patient care and patient/family education as directed by providers. -Initiated and redesigned operational flow using process improvement techniques that improved efficiency of provider care and overall patient intake experience-Mentored new employees through 1:1 training of clinical skills and office workflows driving to improved performance during weekly reviews -Provided clear patient education regarding the patient’s cardiac care, medications, disease process/prevention, risk factors, cardiac procedure, cardiac diagnostics and diet.