Recognized as a go-to resource for internal/external client relations. Energetic, multifaceted professional with a proven record of achieving significant client service and retention goals. Ability to increase productivity and efficiency by building and effectively supervising strong teams.Repeated success anticipating and removing obstacles, handling big-picture strategies and the steps to get there.Confidence, integrity, discipline and vision have been key drivers in expertly nurturing relationships with team members, clients, senior management and vendors.Specialties: Direct Mail Marketing Consulation, Data Processing/Security, Postal Exertise, Logistics Management, Project Lifecycle Management, Service Delivery, B2B Sales & Service, Solutions Selling, Customer Needs Assessment, Process Simplification, Key Account Management, Team Training & Development, Records Management, Order Fulfillment, Talent Recruitment & Retention, Customer Communications, Service Benchmarks & Quality, Account Relationship Management, Revenue Generation