Heather Dietrichson Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

Rockford, Michigan, United States

Key role on the project development team ensuring success on national programs.

Greater Chicago Area

Past President of the Chicago| Great Lakes chapter of the Retail Design Institute, an international nonprofit organization that promotes the advancement and collaborative practice of creating consumer environments. Membership includes architects, graphic designers, lighting designers, interior designs, store planners, visual merchandisers, resource designers, brand strategists, educators, trade partners, editors and publishers, and students. RDI celebrates great retail design, sharing learnings, trends and innovation in the industry and sponsors student competitions and scholarships.

Warren Mi

Accountable to the COO and CFO on the status and spend for all department activity in support of the brand(s) and business.• Directed design, implementation and the communication for the change in behavior for beautiful transformational corporate office renovations and personnel moves in 3 campus buildings, to support expansion and growth for a drastic and improved change to corporate culture.• Directed a staff of project managers, architects, interior designers to plan, design and execute beautiful, inspiring, efficient interiors and buildings to showcase merchandise and support business initiatives, expansion, growth, and improved customer experience.• Collaborated with all cross functional internal departments and led negotiations with teams and vendors to ensure grand opening success on projects despite complicated and challenging unforeseen conditions.• Forged improved communication, collaboration, master documents and standards with franchise teams.• Implemented new cloud-based project management systems and standards for transparency, improved communication, execution and maximum efficiency.• Led the team and legal to revamp master vendor contracts and documents to reduce redundancy and time in negotiations and set a standard of excellence to benefit the business.

Rockford, Mi

Reported to the President of Omni Channel Retail and Consumer Experience on all department activity to execute and deliver on various programs and initiatives to improve customer experience, consumer environment and brand perception. • Tracked and reported on project status, risk, and capital budgets –approximately $100M/year, 100+ projects/year.• Partnered with Legal, Real Estate, eCom, Merchants, and other cross functional teams to maximize business strategy.• Led the procurement effort and built a high performing team of in house staff, cross functional partners and vendors.• Led brand redesign, RFP process and the implementation of new designs.• Overhauled the M&R program, implemented a cloud based tool to increase transparency and visibility, reduced cost by 20% and drastically improved customer satisfaction.• Planned, value engineered, and directed design prototypes to 64% of original built cost with no compromise to design or opening dates.• Implemented processes and controls to execute programs on time and on budget; with minimal added cost and no compromise to design - winning industry design awards for outstanding consumer experiences.

Essex, Ma

I provided consulting and expertise to various national clients such as: Allen Edmonds, Levis Strauss & Co. Under Armour. Other work included designing and managing a project for an accessible treehouse and and outdoor classroom for the elementary school, in Wrentham, MA.For Levis Strauss, I was embedded on the corporate store development team and led construction management for national store programs and flagship stores. * More recently, I also consulted for Urbaneer in Grand Rapids MI to led the process to refine and prototype smart living space products including a modular kitchen and pull down wall bed system.

Hired by previous employer/owner to launch this new business venture and secure clients. As Project Executive, I developed design and construction programs and controls to manage national retailer accounts, as well as marketed the company services to secure new clients.

Greater Boston Area

Led and managed the architectural team on various components and buildings of the complex FM Global Corporate Office and Testing Facility. Architectural Project Manager on the Mattapan Heights Campus Project to create market rate and beautiful affordable housing units in the historic hospital buildings. Continued with the company to work on fast paced retail accounts, managing design and construction documentation for various clients.

Greater Boston Area

As Graphics Specialist, for the Claims and Changes Department on the Big Dig Project, I illustrated complex engineering and public works issues for a layman's understanding to be used in documentation for senior executive review, public presentation, dispute resolution and partnering sessions. With my understanding and interest in visual data analysis, I was promoted to a Claims Analyst to focus on particular contracts. Also served as a tour guide for the project as I enjoyed speaking and sharing the project: tunnel jacking, soil freezing, architecture, bridge building.

Bachelor Of Arts - Ba; Architecture Design, Architecture

Associate Of Arts And Sciences (Aas), Building Construction Technology