Heather Thompson Email & Phone Number

Augusta, GA, US

• Responsible for creating and maintaining relationships with our channel partners. Provide sales support from inquiry to delivery for parts managers and dealer principals within our dealer and distributor network.
• Proactively contact authorized channel partners to generate sales of parts and accessories. Generate interest, quote, and follow up with customers and outside sales team to ensure quotes successfully transition to.
• Act as the key customer contact to provide information to generate and complete the sales cycle from quote through delivery.
• Teamwork. Share best practices and support the parts product growth team to ensure efficiency, seize opportunity, and promote a growth mindset.
• Work with Regional Managers to onboard new dealers and work directly with high growth potential channel partners to maximize opportunities.
• Provide information to product management for market, industry, and competitive analysis.

Augusta, GA, US

Responsible for purchased material planning process from placing purchase order, follow up with supplier to deliver product to production assembly lines and/or service parts. Plans engineering change and coordinates into production when appropriate. Provides other support to production and management as required. Responsible for purchased material planning.

Augusta, GA, US

• Responsible to monitor the flows of buy items, guarantee availability of components in order to avoid material shortages and production downtime, as well as to manage inventory levels to meet our customer service and.
• Ensure orders are planned and managed by taking into account the inventories, deadlines, and capacities.
• Ensure up-to-date ABC classification is maintained for planning, and other key inputs into the PFEP process
• Maintain proactive shortage identification and management - help flag root causes & corrective actions.
• Maintained Lean environment and constantly strived for operational excellence.
• Review open requirements, monitoring vendor performance and expediting where necessary. Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner.

Ludwigsburg, DE

• Responsible for the coordination of materials arriving from overseas in a timely manner in order to keep production running at our facility as well as keeping up with demand from our customers.
• Ensure that the customer orders are planned and managed by taking into account the inventories, deadlines and capacities
• Oversee expedited and other special shipments
• Develop and maintain material trackers for high volume customers automotive aftermarket customers
• Routinely analyzed stock levels, reorder points, and lead times to reduce the amount of on hand stock at the distribution center.
• Recommend and adjust MRP schedules

Budel-Dorplein, NL

• Accountable for the execution, logistical planning and reconciliation for multi-million dollar commodity and raw material contract sales. Experience in shipping bulk, container, truck and rail in various forms.
• Exported over 18,000 tons of HAZMAT material to China with a market value of over $10M annually
• Scheduled multiple imports with key plant stakeholders to minimize disruption to plant operations
• Reconciled shipments to ensure 100% accountability of sales
• Managed and administered HAZMAT bills of lading for both exports and domestic shipments
• Worked with inter-modal and transport companies to determine the most cost effective and efficient means of transporting goods sold and received

• Delivered executive assistance and administrative support to the Information Technology Director and the department.
• Overhauled the record keeping of computer leases for company which resulted in a 15% savings annually
• Coordinated all air travel for IT department consisting of 15 employees on a weekly basis
• Provided communications support for the IT director
• Accounts payable processing for all purchases and leases

Savannah, GA, US

• Working as part of a team of counselors I was accountable for understanding the fine details of the financial aid system to provide appropriate counseling to students determined students’ financial aid eligibility.
• Assist with the processing and distribution of financial aid
• Determined which programs worked best for the students
• Gathered information needed for application process
• Monitored and tracked all financial aid packages

US

• Responsible for providing secretarial and administrative support to the admissions director and admissions department. Represented university to campus visitors, including prospective students, parents, alumni and.
• Provided information regarding the admission process to the candidate students
• Entered data into Banner database, maintaining accuracy and strict confidentiality
• Processed documents and materials for the purpose of completing the admissions process
• Assisted the Admissions Director with travel arrangements, work social functions and as directed.

Little Rock, AR, US

• Accountable for delivering sales of cellular service and products, in addition to landline and internet service.
• Achieved sales employee of the month multiple times
• Trained new employees as well as current employees on existing and new products
• Managed the cash balance at the end of each day
• Advised customers on most optimizing their costs while benefiting Alltel
• Provided customer support in regards to product training as well as billing.

Ba, Business Admin

Certifications, Trade Compliance Certifications

Education record