Heather Cole Email & Phone Number

Overland Park, Kansas, United States

Parkville, Missouri, United States

-Prepared beverages in a fast-paced environment.-Maintained regular clientele through professional and friendly service. -Managed the bar by coordinating employee scheduling, created bar menus, and inventory restocking. -Balance the cash for the store at the start and close of each shift.-Responsible for closing and shutting down the pub alone if needed.

Kansas City, Missouri Area

-Empowers the battalion to act appropriately to accomplish the mission-Developed, through the use of classes and hand-on experience, my leadership skills, critical thinking, problem-solving, strategic planning, and adaptability in order to become a successful leader-Plan and participate in activities designed to foster the ability to work as a team and lead to achieve goals-Insures Cadet compliance with policies and procedures of the program-Disseminates information from the platoon chain of command and issues orders- Lead the battalion staff to accomplish the mission and plan events / training

Kansas City, Missouri Area

-Mastered Army Values: loyalty, respect, duty, self- service, honesty, integrity, and courage.-Performed as an HR admin completing paper-work and customer service for soldiers.-Direct public affair duty broadcast to record and report on activities of the brigade.-Communicated with other joint services (foreign and domestic) to develop information-Learned how to work as a team with others with diverse backgrounds

Park University Warrior Center

-Learn and maintain information about all VA educational benefit chapters and Park University procedures-Expeditiously replied back to phone inquiries & emails from veterans, military personnel, & students interested in VA education benefits-Understand and utilize CX, eFile, and Outlook email so I could evaluate and update students files with correct information -Help veterans, active-duty military, and their dependents understand their benefits for college

Kansas City, Missouri Area

-Been able to adapt to different situations -Was in charge of ordering items and accountability of the Bakery -Organized shelves and display -Helped customer find items and answered any questions they may have

Kansas City, Missouri Area

-Excellent interpersonal communication -Maintained awareness of the current ad sales and promotions -Made sure the customer left the store pleased

Excelsior Springs, Missouri

-Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return-Successfully sell smart plans, credit cards applications, and reward cards on a daily basis-Maintained an accurate cash draw of over $500 per shift-Packaged customer purchases

Richmond, Missouri

-Trained new employees to the correct standards -Provided excellent customer care and conflict resolution.-Worked as an exceptional team player-Ensured restaurant cleanliness in accordance with Occupational Safety and Health Administration standards.

Richmond, Missouri

-Being able to solve problems very quickly and having to lead a large group of your crew at once, in order to complete the tasks at hand.-Complete duties such as greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records-Developed skills such as: proactivity, teamwork, vigilance, good numeracy skills, and effective communication

Bachelor Of Science In Business Administration, Management & Finance

Activities and Societies: Been elected for Park University Student Government for two years. The first year, was a senator, and the second.

High School Diploma

Activities and Societies: Earned a 3.87 HS GPA while participating in the National Honors Society, Academic Team, Math Team, and working.