Heather Hartmann, Shrm-Cp Email & Phone Number

Columbia, Md, Us

I lead a team of 9 nurse recruiters who recruit for 5 of MedStar Health's 10 hospitals. We are a high-performing team focused on delivering white-glove customer service and attracting top nursing talent.

Columbia, Md, Us

I lead a high-performing, customer and candidate centric team of Nurse Recruiters who support Franklin Square Medical Center, Good Samaritan Hospital, Harbor Hospital, and Union Memorial Hospital.

Columbia, Md, Us

Full-cycle Cardiac and Critical Care Nurse Recruiter for MedStar's Baltimore Metro Hospitals: Franklin Square Medical Center, Good Samaritan Hospital, Harbor Hospital, and Union Memorial Hospital.

Blue Bell, Pennsylvania, Us

Applied full life-cycle recruitment to fill positions quickly. Sourced and recruited active and passive candidates. Continuously utilized all available recruitment tools and resources including cold calling, email, state licensure lists, direct mailing campaigns, job boards, and social media. Marketed job opportunities by writing and posting ads. Qualified applicants based on job specifications. Presented job opportunities to qualified candidates and negotiated terms. Maintained candidate information in Applicant Tracking Systems. Developed pipeline of quality candidates. Assisted with credentialing, onboarding, and retention.

Performed ultrasound procedures and bone density exams. Explained procedures, answered questions, and reviewed results with patients. Supervised personnel who performed medical testing and ensured results were of diagnostic quality. Helped with personnel recruitment, selection, and training. Performed medical assistant and front desk duties as necessary. Served as liaison between pharmaceutical reps and the doctor.

Performed a variety of ultrasound procedures in both outpatient and hospital settings. Assisted radiologists during biopsies and centesis procedures. Presented images and preliminary findings to radiologists and physicians. Ensured departmental ACR accreditation by taking and submitting quality images for review. Helped train students by reviewing and critiquing images, explaining how to obtain better pictures, and completing evaluations.

Conducted individual and group tutoring for Allied Health classes. Taught General Chemistry lab. Instructed students regarding proper lab procedures and conducting safe experiments. Graded lab reports.

Coached and developed team members to ensure quality and productivity standards were met and regulatory guidelines followed. Reviewed employee to Cardmember communications and assisted with resolving issues. Worked closely with Human Resources by serving as Employee Satisfaction/Retention Coordinator and assisting with interviewing and hiring qualified candidates. Developed and taught a Grammar workshop to multiple customer service departments. Nominated for and graduated from Mangerial-Supervisory College, which included coursework in interpersonal skills, leadership, and business foundations. Chosen for an Employee Portraits Campaign due to my strong commitment to internal and external customer service, as well as for my positive attitude.

Planned and delivered lessons to middle and high school students. Graded work and gave appropriate feedback. Maintained records of pupils' progress and development. Managed student behavior. Mentored students. Established and kept open lines of communication with parents. Served as class sponsor. Participated in departmental meetings, parents' evenings, and whole school training events.

Bachelor'S Degree, English/Secondary Education

Associate'S Degree, Diagnostic Medical Sonography