As a strategist and visionary in design thinking, I thrive on transforming challenges into opportunities for growth. With a robust background in business and data analysis, I employ design thinking methodologies to drive organizational success. My focus on user experience (UX) ensures that strategic objectives align seamlessly with customer needs.I leverage data insights to inform decision-making, optimize processes, and foster cross-functional collaboration. By engaging stakeholders to understand their goals, I translate these into actionable strategies that enhance both business outcomes and user satisfaction.Leading cross-functional teams on transformative journeys, I unite visionary concepts with practical execution, empowering teams to deliver exceptional results. My design thinking expertise allows us to tackle complex problems and develop sustainable strategies that resonate with customers.I excel in identifying critical data points and conducting targeted research to support data-driven insights. My strategic communications highlight the value and achievements of our services, using compelling narratives and data visualizations to engage stakeholders and drive organizational success.With extensive experience bridging UX design and strategic planning, I consistently deliver positive outcomes for teams, customers, and missions. My ability to see the bigger picture enables me to chart a course for effective execution while creating environments that maximize efficiency and effectiveness. I am dedicated to delivering a Total Experience (TX) from the inside out, streamlining processes for better performance.Leadership • Program Management • Experience Management (CX/XM) • UX/UI Visionary & Integrator • Process Improvement • Organizational Change Management • Communications Leader • Business & Design Research & Analysis • Business Operations • Enterprise Analytics & Results Management • Service & Product Design • Design Technologist & Strategist • Marketing & Brand Design • Graphic & Web Design • Lean Six Sigma • Agile • Scrum • ITIL 4 • ServiceNow • CRM • SaaS • Air Force • DoD ClearanceINDUSTRIESDoD AF Space & Acquisitions: Federal (GS) | Gov Contractor | Advertising & Mktg. | Healthcare & Big Pharma | Consumer Goods & Mfg.
Listed skills include Project Management, Microsoft Office, Marketing Strategy, Adobe Creative Suite, and 39 others.
