Heather Kemp Email & Phone Number

Sunderland, England, United Kingdom

Operating for over 40 years with nearly 450 branches, Hays Travel is the UK's largest independent travel agent.

Sunderland, United Kingdom

Pentland is a global family business and is the name behind some of the world's most loved active and footwear brands. They own Berghaus, Speedo, Endura, Canterbury of New Zealand, Mitre, Boxfresh, Ellesse, SeaVees, KangaROOS and Red or Dead. They are the licensee for Kickers in the UK and have a joint venture partnership for Lacoste Chaussures. I have been part of the business support community at Pentland Brands for fifteen years where I have had the opportunity to work for a number of brands and across a wide number of functions which has helped me to constantly learn, grow and evolve. I have supported: • Global President for Pentland Active Division (which incorporated Berghaus, Speedo, Canterbury of NZ and Mitre)• Brand Presidents of both Berghaus and Brasher• Pentland’s Interim Chief Financial Officer• Endura’s Commercial Director• Berghaus Executive team including the Financial Director, Chief Operating Officer, Global HR Director and the EMEA Sales DirectorAccountabilities:- Executive Support - Engagement - Stakeholder Management - Event Management - People Management - Projects

Durham / Team Valley / Newcastle Upon Tyne

The second largest publishing group in Europe. I worked closely with sales houses in London and Manchester, with Advertising Agencies and with clients directly to develop and capitalise on publishing, marketing, and advertising opportunities. Responded to briefs by creating proposals with ideas as to how clients could best reach their target audience, create awareness of their brand and, ultimately, generate more revenue. Forecasted revenue figures on a weekly basis, by individual title, against revenue budget. Previous positions held within the company: Sales Support Exec / Office Manager / PA to GM.

Newcastle Upon Tyne, United Kingdom

Responsible for providing a support service to clients and agencies based throughout North East and North West England.

Belfast

Provided internal sales contact with customers to ensure all customer enquiries were dealt with efficiently in order that the highest level of customer satisfaction was maintained throughout the duration of work in progress. Generated new business by contacting prospective customers, prepared estimates and orders, maintained and updated the sales and marketing database and monitored sub-contracted work.

Belfast, United Kingdom

Created awareness within Belfast's business sector about the temporary staff that the agency provided. Maintained the existing client base by building the customer's trust and confidence in our service and increased the client base through telesales, company visits, direct marketing and press advertising. Registered new applicants - determining their suitability at interview. Operated weekly PAYE system and issued payslips, invoices, statements and cheques.

Belfast, United Kingdom

Initially employed as Office Supervisor / PA to Regional Sales Manager and was responsible for the efficient day-to-day running of the sales office administration. Managed sales office finances, ensured the smooth co-ordination of customer contracts and continual monitoring of internal stock levels and extensive sample libraries. Responsible for servicing and developing over 300 accounts, complemented sales activities within all major accounts, organised business exhibitions and managed forms supply for one of the large Government bodies.