Brand ambassador to the company by demonstrating and selling merchandise as well as providing a magical and memorable experience to our guestsMaintained a clean and organized store in adherence to company directed visual standardsEngaged all guests, including interacting with children Provided exceptional guest service while demonstrating knowledge and passion for the Disney brandMaintained a high level of energy to provide guests with the best possible experience in the store… Show more Brand ambassador to the company by demonstrating and selling merchandise as well as providing a magical and memorable experience to our guestsMaintained a clean and organized store in adherence to company directed visual standardsEngaged all guests, including interacting with children Provided exceptional guest service while demonstrating knowledge and passion for the Disney brandMaintained a high level of energy to provide guests with the best possible experience in the store Provided a friendly, accurate, and efficient transaction with the guests at the box officeAdapted to changing stage sets and trends in business Show less

Made strategic business decisions through the analysis of daily, weekly and monthly key performance indicators and sales results Provided constant customer interaction and servicingMade independent decisions to ensure guest satisfaction Developed all levels of cast to ensure maximum growth potentialWorked with corporate to assist in organizing new store openingsExecuted floor sets and visual merchandising in a timely and efficient manner following company provided… Show more Made strategic business decisions through the analysis of daily, weekly and monthly key performance indicators and sales results Provided constant customer interaction and servicingMade independent decisions to ensure guest satisfaction Developed all levels of cast to ensure maximum growth potentialWorked with corporate to assist in organizing new store openingsExecuted floor sets and visual merchandising in a timely and efficient manner following company provided guidelinesOversaw and managed store operating supply budgetWrote weekly store schedule, adhering to payroll hours assigned monthly by corporateProcessed multi-pallet shipments of merchandiseOrganized merchandise stock roomManaged multiple external off-site locationsTrained new and veteran cast and management throughout the district in new register system softwareTraveled among 4 stores as an assistant store manager to hire and train quality cast membersBegan as a seasonal cast member; within two years was promoted to lead, full-time lead, then assistant store manager Show less