Directed the store team on the execution of the corporate plans through motivational leadership and strategic planning while holding accountability for the store budgetary management.6Key Accomplishments:· Liaised with the executive team in the collaborative effort to build strategic plans for site operations. · Resolved customer issues effectively and executed action plans to avoid further issues such as process changes and corrective actions. · Executed training and process procedures, as the assistant manager, during the set-up and opening of a new store. · Recruited, hired and coached retail and processing team.

Oversaw the daily operations of personnel, the UPC office and the claims and receiving office while ensuring compliance with all health and safety regulations. In addition, achieved multiple promotions throughout tenure including Department Manager, Overnight Supervisor, and Backroom Manager. Key Accomplishments: · Managed the inspection process with the City of Calgary, Johnson Diversity, and Wal-Mart Canada and conducted shrink audit reports. · Presided over the safety team verifying critical item completion encompassing audits, accident trend analysis, and safety procedure adherence. · Endured business continuity during times of operational breakdown through critical thinking and alternative actions. - Interviewed, hired and trained employees for various positions.- coached and provided performance appraisals for individuals in my team.