Heather Filipowicz

Heather Filipowicz Email and Phone Number

Award-Winning Non-Profit & Customer Experience Leader @ Marie Forleo International
Tampa, FL, US
Heather Filipowicz's Location
Tampa, Florida, United States, United States
Heather Filipowicz's Contact Details

Heather Filipowicz work email

Heather Filipowicz personal email

Heather Filipowicz phone numbers

About Heather Filipowicz

Hi. I'm Heather. Here's some honesty about who I am in the workplace and the world.I’m a driven leader. My varied experience is a testament to my ability to learn different industries and maneuver into new, growing, and vibrant sectors. I see it as fun to plan the action steps to get to the end goal while keeping an eye on the day-to-day to pivot the strategies when needed. I'm a highly sensitive and empathic woman, an asset in leadership roles because I often can sense what's going unspoken and guide the team in a human, compassionate, and professional way. There’s a fine line between bringing your heart to work with approachability, and vulnerability while maintaining professionalism. As a team leader, I enjoy empowering my fellow teammates to lean upon their gifts, strengths and have some fun in the process. I LOVE seeing people thrive and grow in the workplace. Leadership, customer experience, donor relations, Board and team management- each of those require elements of intuition, skill, expertise, and heart. I am warm and funny while being professional. I can sit with you and talk for hours about what’s on your heart or what your next business strategy is- along with what you're currently binge-watching. I care a lot about what I do and who I do it with. I need to go to bed at night knowing that I helped make the world a bit better in my own little (or big) way. I’ve always been one of the hardest workers in the room, while also maintaining the line between work and family. I take on new hobbies and skills in my off time that feed my curiosity and desire for personal growth. I’m always growing- I honestly don’t know how to stay stagnant and stop dreaming. When I'm not working you'll find me deep in the dirt in my garden, writing, painting, reading, or enjoying Florida beaches or Disney World with my family. I'm a wife, sister, daughter, friend, advocate, and Mom to a great young man and 2 rescue pups that have stolen our hearts.

Heather Filipowicz's Current Company Details
Marie Forleo International

Marie Forleo International

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Award-Winning Non-Profit & Customer Experience Leader
Tampa, FL, US
Website:
marieforleo.com
Employees:
14
Heather Filipowicz Work Experience Details
  • Marie Forleo International
    Marie Forleo International
    Tampa, Fl, Us
  • Marie Forleo International
    Customer Experience Manager
    Marie Forleo International Jun 2022 - Present
    Team Leader for a Global, virtual, Customer Experience team. Developed specialty for leading remote teams with signature hiring, training, and metrics-establishment processes. Our Customer Experience team encompasses customer service along with Accounts Receivable, Affiliate Marketing Relations, Mentor Coach team, and more. Honored to lead the CX team that encompasses all customer interaction points: email, chat, Webinar support, and more. Work cross-functionally with other teams to test, troubleshoot, and streamline processes and escalations. Additionally, I successfully lead the Mentor Coach team who support all students during our Live course implementations.
  • Marie Forleo International
    Customer Experience Team Lead
    Marie Forleo International Nov 2014 - Jun 2022
  • Self Employed
    Customer Experience & Brand Consultant
    Self Employed Jan 2014 - Mar 2020
    Satellite Beach, Florida, Us
    Provided high-quality, consultative support for virtual entrepreneurs in both for-profit and nonprofit sectors. Owned vision setting, action planning, social media engagement and backlink strategies, project management, and systemization for multiple entities.
  • Wny Women'S Foundation
    Executive Director
    Wny Women'S Foundation Jul 2011 - Nov 2013
    Buffalo, Ny, Us
    Executed the process and implementation to become an independent 501c3 organization. Transformed brand of a $650K non-profit organization. Expanded and developed the vision, mission, brand identity, and strategy to advance the organization in the community along with our Board of Directors and Emeritus Board. Increased print and television media appearances by 120%.
  • American Red Cross, Greater Buffalo
    Senior Director, Advancement
    American Red Cross, Greater Buffalo Jun 2009 - Jul 2011
    Washington, Dc, Us
    Directed fundraising activities, external and governmental relations. Supervised 5 team members (3 development staff and 2 communications staff). Raised over $1 million each year for general operating support in addition to disaster relief operations for Erie and Niagara counties. Represented American Red Cross at community and media events.
  • Planned Parenthood Of Central & Western Ny
    Director Of Development
    Planned Parenthood Of Central & Western Ny Jul 2003 - Jun 2009
    Provided vision and leadership to agency staff in conjunction with fellow Executive Team members. Worked with the Board of Directors, Foundation Board of Directors, Committee Members and Chief Executive Officer to develop and execute the strategic plan (annual development plan and budget). Oversaw annual fund, annual cultivation and fundraising events, planned giving and grants management program. Cultivated current and prospective donors (individuals, foundations, corporations). Oversaw two team members.

Heather Filipowicz Skills

Fundraising Nonprofits Public Speaking Leadership Volunteer Management Event Planning Social Media Grants Management Strategic Planning Non Profits Public Relations Blogging Program Management Stewardship Proposal Writing Engaging Public Speaker Annual Giving Strategic Communications Community Outreach Event Management Women Leaders Training Mentoring Leadership Development Project Management Strategic Leadership Board Of Directors Committees Advocacy Customer Service Social Media Marketing Web Content Writing Online Business Management Community Management Coaching

Heather Filipowicz Education Details

  • Canisius University
    Canisius University
    Psychology
  • The Lotus Pond Center For Yoga & Health
    The Lotus Pond Center For Yoga & Health
    200 Hour Yoga Teacher Certification

Frequently Asked Questions about Heather Filipowicz

What company does Heather Filipowicz work for?

Heather Filipowicz works for Marie Forleo International

What is Heather Filipowicz's role at the current company?

Heather Filipowicz's current role is Award-Winning Non-Profit & Customer Experience Leader.

What is Heather Filipowicz's email address?

Heather Filipowicz's email address is ma****@****hoo.com

What is Heather Filipowicz's direct phone number?

Heather Filipowicz's direct phone number is +171683*****

What schools did Heather Filipowicz attend?

Heather Filipowicz attended Canisius University, The Lotus Pond Center For Yoga & Health.

What are some of Heather Filipowicz's interests?

Heather Filipowicz has interest in Facebook, Writing, Blogging, Managment Training, Team Building, Empowering Women, Social Media, Volunteering, Gluten Free Living, Yoga.

What skills is Heather Filipowicz known for?

Heather Filipowicz has skills like Fundraising, Nonprofits, Public Speaking, Leadership, Volunteer Management, Event Planning, Social Media, Grants, Management, Strategic Planning, Non Profits, Public Relations.

Who are Heather Filipowicz's colleagues?

Heather Filipowicz's colleagues are Manuel Jonny, Dana Goodman, Xander Imdjd, Marie Berline Pierre, Greisa Cajas, Amanda G..

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