Heather A. Fleury Email & Phone Number

Bad Homburg, Frankfurt, De

Serve as "General Manager" of the Spare Parts portfolio for Service Operations by optimizing the Spare Parts Process to ensure that customer satisfaction and inventory requirements are met. Interface with a multitude of departments to increase efficiency of the Spare Parts business model such as Supply Chain, International, Regulatory, Engineering, Logistics, Finance and Product Management. Responsibilities include functions such as Supply Chain (Planning, Forecasting & Inventory Management), and Product Management functions such as pricing, relationship management of suppliers and key stakeholders, new product and part introductions, and continuous analysis to streamline processes between the internal departments. In addition, I manage contracts for Extended Service Agreements in support of the Critical Care Market.

Bad Homburg, Frankfurt, De

Formerly NxStage Medical, Inc.

Lawrence, Massachusetts, Us

Marlborough, Ma, Us

Manage the purchase order process to achieve maximum value through vendor cost and risk containment by adhering to Procurement and Quality Standard Operating Procedures with the suppliers and end-user's supported within each plant. Drive and ensure compliance via the Corporate Quality System by adhering to Category Strategy and the Approved Vendor Lists as well as reconcile issues with the Receiving department, Accounts Payable, and numerous Business Units to ensure that requisitions are processed in a timely manner. Achieve annual cost savings and value contribution targets by negotiating best price and discount payment terms with our suppliers.

Newburyport, Massachusetts, Us

Sales and Account Management of territory channel customers that include Staples and CVS Pharmacy.Vendors represented:Monster Cable - State of the art manufacturer of cables, power protection, audio accessories and headphones.Lexar Media - Manufactures high quality NAND flash in USB flash drives and memory cards (branded Lexar and Kodak).CyberPower - High quality manufacturer of UPS battery backup, surge protection, power inverters and USB hubs.

Merrimack, Nh, Us

Consumer Electronics buyer for several line categories. Strong relationship building with vendors, distributors, and Inside Sales rep's at PCConnection. Procured and managed inventory to support sales forecasts. Merchandise planning to support online sales. Consumer Electronics categories supported: Digital ImagingCablesMemory/FlashHard DrivesHome Audio & VideoSoftware

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Processed and analyzed a multitude of software vendor licensing and boxed-product orders for our SMB and Enterprise customers and served as the Vendor Champion expert for these software lines.

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Supported inside and outside sales by analyzing and processing quotes and RFP's, focused on small businesses, government agencies, and large corporations and made recommendations of markup strategies to management based on findings.

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Received calls from SMB & Enterprise customers, providing high-quality customer service to support their software licensing and boxed-product orders.Increased sales productivity by upselling on an each inbound/outbound call, continuously identifying potential sales opportunities.