Customer Account Specialist
Purchase, New York, Us
• Managed CRP, EDI, and manual accounts for Safeway, McLane, Albertson’s, and NE C-Store Accounts• Ensured order accuracy (products, prices, deals, allowances, method of shipment, shipping platform) and on-time delivery for all orders processed• Delivered timely, effective verbal and written communications, successfully executing order maintenance and replenishment processes• Piloted weekly business update conference calls with Sales and Replenishment to facilitate strong collaboration• Maintained constant communication with supply chain and sales to prevent or remedy potential/emerging issues• Worked closely with cross functional team to ensure a successful new product launch at Safeway