Heather Furman Email and Phone Number
Heather Furman work email
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Heather Furman personal email
Strategic, creative and hands on product manager with experience in technical details, data analytics, and C-level communication. Passion for solving customer problems.At ZAGENO - a B2B life sciences marketplace - I own the demand-side product strategy and roadmap for complex B2B use cases and flows for both large enterprise pharmaceutical companies and small and medium-sized biotechnology customers. I manage the primary customer experience scrum team of 6 engineers and 2 UX designers including the search-to-order journey, post-order history and accounting features, user permission and account settings interface, approval flows, and notifications. I am leading the development of the wishlist, cart/checkout, PDP and PLP rebuild in new architecture (MERN) following a domain-driven design process, event storming, conducting user research and interviews, and user-testing wireframe prototypes.
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Head Of ProductTailorbird Feb 2024 - PresentPrinceton, New Jersey, Us
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Senior Product ManagerTailorbird Mar 2023 - Feb 2024Princeton, New Jersey, UsThe Tailorbird mission is to earn the trust of property owners, contractors, and suppliers to help them renovate faster, remove risks, and improve outcomes. Tailorbird is a group of global Trailblazers who are community-driven and building experts that believe renovations take too much time. By creating a new market space for property owners and stakeholders, Tailorbird speeds up the process making it easy to manage at every level. Tailorbird uses trusted data from a single source of truth. Speed-to-market positively impacts the financial bottom line for stakeholders. What used to take 6 months and 500+-man hours, is reduced to a couple of weeks using Tailorbird software for multifamily renovations.Tailorbird Intentions:• Earn the Trust of Every Stakeholder• Speed-to-Market• High technology• Reduced transaction friction• Increase scalability for stakeholders
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Senior Product ManagerZageno Inc. Feb 2022 - Mar 2023Cambridge, Massachusetts, Us• Directing primary customer experience scrum team of engineers and UX designer owning search-to-order journey, post-order history and accounting features, role-based user permissions, account settings, approval flows, and notifications• Outlined customer journey for main customer segments and led C-level working group sessions to define key value propositions against competitors and codify go-to-market messaging for both the sales and customer success teams• Driving product strategy for product description page ("PDP"), including supplier option display and buy box to drive key revenue outcomes• Spearheaded creation of behavioral analytics dashboards – collecting feedback from stakeholders across the organization and working with engineers to implement and customize GA4 instance and with analytics engineers to define metrics• Leading the development of the wishlist, cart/checkout, PDP and PLP rebuild in new architecture (MERN) following a domain-driven design process, event storming, conducting user research and interviews, and user-testing wireframe prototypes -
Product ManagerZageno Inc. Nov 2020 - Feb 2022Cambridge, Massachusetts, Us• Worked closely with CPO to research and investigate the entire marketplace strategy, supported in developing strategic planning and presented findings to the CEO• Developed in-depth analysis of marketplace B2B Order to Cash journey working closely with other SME and PMs• Owned the design and development of order tracking feature, requiring both a deep understanding of multiple customer use cases and the technical details of our homegrown OMS• Managed design and development of key “receiving” interface that allows a designated user at a company to mark items and quantities in an order to be marked as received and enables reports for accounting– a core B2B e-commerce use case• Designed and developed task assignment and management system for 100+ person order fulfillment team – built on top of our homegrown OMS and resulting in 10% increase in orders processed within pre-defined SLA
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Product Management Mba Intern - International TeamCargurus Jun 2020 - Aug 2020Boston, Massachusetts, Us -
Product Management Mba InternEverquote Jan 2020 - Jan 2020Cambridge, Ma, Us -
Product Management Mba InternHomeadvisor Jun 2019 - Aug 2019Denver, Colorado, Us -
Product Management Mba InternTrux Jan 2019 - Jan 2019Boston, Massachusetts, Us -
Portfolio ManagerCharter School Growth Fund Aug 2017 - Aug 2018Denver, Colorado, Us -
Investment Management AnalystCharter School Growth Fund Sep 2016 - Jul 2017Denver, Colorado, Us
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Strategy AnalystCharter School Growth Fund May 2015 - Aug 2016Denver, Colorado, Us
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Analyst FellowEducation Pioneers Sep 2015 - May 2016Boston, Massachusetts, Us -
Director Of Special ProjectsMaine Independent Gubernatorial Campaign Jul 2013 - Nov 2014
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AssociateThe Parthenon Group Sep 2011 - Jul 2013Boston, Ma, Us
Heather Furman Skills
Heather Furman Education Details
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Mit Sloan School Of ManagementBusiness Analytics And Strategy -
Harvard Kennedy SchoolAnd Workforce Policy
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Harvard UniversityGovernment
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Cape Elizabeth High School
Frequently Asked Questions about Heather Furman
What company does Heather Furman work for?
Heather Furman works for Tailorbird
What is Heather Furman's role at the current company?
Heather Furman's current role is Product I SaaS, Marketplaces, Ecommerce I Harvard I Sloan MBA.
What is Heather Furman's email address?
Heather Furman's email address is he****@****ers.org
What schools did Heather Furman attend?
Heather Furman attended Mit Sloan School Of Management, Harvard Kennedy School, Harvard University, Cape Elizabeth High School.
What are some of Heather Furman's interests?
Heather Furman has interest in Civil Rights And Social Action, Education.
What skills is Heather Furman known for?
Heather Furman has skills like Business Process Design, Operations Management, Logistics, Strategy, Problem Solving, Teamwork, Team Leadership, New Business Development, Project Management, Data Analysis, Management, Process Management.
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