Heather Galt (Armstrong) Mba

Heather Galt (Armstrong) Mba Email and Phone Number

Chief Customer Officer at P&P Optica, Startup Coach and Board Member @ P&P Optica
Heather Galt (Armstrong) Mba's Location
Kitchener, Ontario, Canada, Canada
Heather Galt (Armstrong) Mba's Contact Details

Heather Galt (Armstrong) Mba work email

Heather Galt (Armstrong) Mba personal email

Heather Galt (Armstrong) Mba phone numbers

About Heather Galt (Armstrong) Mba

I'm a highly influential and seasoned senior executive and mentor. I have global experience delivering results across all aspects of the marketing mix. I specialize in B2B marketing, launching new products, channel and segment marketing, customer insights and community building.I'm equally skilled at leading complex, multi-faceted cross-functional strategic projects in a big company, and addressing the details in a start-up. I'm an experienced teacher, mentor and coach, with years of experience in developing founders, marketing leaders and students. I see myself as a builder, strategist and creator, and I love leading in the rapidly changing environments in tech companies! Through both my professional and my volunteer roles, I've proven I can influence all levels and functions in an organization to build a shared vision and create lasting change.In short:• Marketing• Product launch • Partnerships • Voice of the customer • Team creation/leadership • Global experienceMy Strengthsfinder Top Strengths: Activator, Arranger, Achiever, Learner, Belief. I can very quickly see how the big picture fits together, and love to make stuff happen!

Heather Galt (Armstrong) Mba's Current Company Details
P&P Optica

P&P Optica

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Chief Customer Officer at P&P Optica, Startup Coach and Board Member
Heather Galt (Armstrong) Mba Work Experience Details
  • P&P Optica
    Chief Customer Officer
    P&P Optica Jul 2023 - Present
    Waterloo, Ontario, Ca
    PPO helps food processors improve the quality and safety of their products. Using a unique and patented technology called hyperspectral imaging, PPO's Smart Imaging Systems provide in-line inspection of food products as they're being processed - identifying foreign materials and quality issues in real time. As Chief Customer Officer, I lead PPO's marketing, customer success, customer onboarding, customer support and field service teams. Together, we're responsible for PPO's presence in-market and for delivering world-class customer experiences to our clients.
  • P&P Optica
    Vice President, Customer Experience And Strategy
    P&P Optica Sep 2018 - Jul 2023
    Waterloo, Ontario, Ca
    As VP Customer Experience and Strategy, I led PPO's marketing, product management, product quality and integrity, customer support, field service and customer success teams. Developed PPO's presence in-market, built our product and market strategy, and delivered world-class service to our clients.
  • Communitech
    Growth Coach And Mentor, Startups And Scale-Ups
    Communitech Oct 2015 - Present
    Kitchener, Ontario, Ca
    Communitech helps tech companies start, grow & succeed. Waterloo Region’s hub for the commercialization of innovative technologies, Communitech works hard to support and build the tech cluster of nearly 1,000 companies that generates more than $30 billion in annual revenue.As a growth coach, I help early stage and scaling companies to build and execute on their strategy. I provide coaching and mentoring to the founders and leadership team as well as to the marketing team - on their positioning, messaging, marketing tactics, approach to market, sales, product and more.
  • Communitech
    Vp Start-Up Programs
    Communitech Jan 2018 - Sep 2018
    Kitchener, Ontario, Ca
    Led all the programming Communitech offers to our early stage companies, including workshops, accelerator programming, growth coaching and mentoring, and much more. Communitech's accelerator programs support over 100 companies each year, and include Fierce Founders Bootcamp, Fierce Founders Accelerator, Edge Accelerator, and Rev Accelerator.
  • Communitech
    Interim Vp Marketing And Head Of Advanced Programs
    Communitech May 2017 - Dec 2017
    Kitchener, Ontario, Ca
    Led Communitech’s marketing efforts in support of our amazing programs and our community. Also lead our Advanced Programs for startups, including Edge, Rev and Fierce Founders.
  • Communitech
    Vp Talent Initiatives
    Communitech Mar 2016 - Apr 2017
    Kitchener, Ontario, Ca
    Communitech helps tech companies start, grow & succeed. Waterloo Region’s hub for the commercialization of innovative technologies, Communitech works hard to support and build the tech cluster of nearly 1,000 companies that generates more than $30 billion in annual revenue.As the VP, Talent Initiatives at Communitech, I led national and international recruitment campaigns to draw needed technical and business talent back to the Region. That included building our brand promise, messaging and creative, and marketing campaigns and assets. It also included building programs to help Canadians settle (or re-settle) in Canada. As part of my role, I advised companies on their employer branding strategies and provided guidance and resources to companies that needed help with immigration services.
  • Big Rocks Consulting
    Owner
    Big Rocks Consulting Sep 2015 - Present
    I help companies with a variety of strategic, marketing, and privacy-related activities.
  • Wetech Alliance
    Growth Coach
    Wetech Alliance Jan 2019 - Present
    Windsor, Ontario, Ca
    As a growth coach at WeTech and SOAR, I helped early stage companies to build and execute on their strategy. I provided coaching and mentoring to the founders to help them understand their customers, and then create and execute their marketing: positioning, messaging, customer outreach, product marketing, investor outreach, pitches and more.
  • Future Focus Inc
    Board Advisor
    Future Focus Inc Jan 2022 - Jun 2023
    Waterloo, On, Ca
  • Conestoga College
    Sessional Instructor
    Conestoga College Aug 2018 - Dec 2019
    Kitchener, Ontario, Ca
    Marketing instructor in the School of Business.
  • Wilfrid Laurier University
    Sessional Lecturer
    Wilfrid Laurier University Dec 2015 - May 2018
    Waterloo, On, Ca
    Lecturer for MBA program: business to business marketing and Marketing and Technology.
  • Kik Interactive, Inc.
    Vice President Of Marketing And Privacy
    Kik Interactive, Inc. Nov 2011 - Jul 2015
    Kitchener, Ontario, Ca
    Responsible for marketing strategy and marketing mix, as well as Kik's privacy and customer data practice. Led end-user support, trust & safety, team culture and recruiting.
  • Research In Motion
    Director, Strategy And Value Added Services
    Research In Motion May 2009 - Aug 2011
    Waterloo, Ontario, Ca
    Founding member of a new team tasked with developing insights into RIM’s customer base, and integrating that knowledge into company-wide decision-making processes.
  • Research In Motion
    Director, Solution Services, Cso
    Research In Motion Feb 2008 - Apr 2009
    Waterloo, Ontario, Ca
    Created, launched and managed sales, marketing and operational aspects of all revenue-generating CSO services; provided both strategic and tactical support to CSO operations.
  • Research In Motion
    Director, Marketing, Verizon Wireless And Us Cellular
    Research In Motion Jul 2006 - Feb 2008
    Waterloo, Ontario, Ca
    Influenced, developed and managed annual joint marketing plan with both wireless carriers, covering full marketing mix. Built and managed relationships with key marketing executives at both carriers. Led team of 4 marketing managers and specialists. Responsible for $5M+ quarterly budget, program tracking and measurement.
  • Research In Motion
    Director, Carrier Implementation Services
    Research In Motion Feb 2004 - Jul 2006
    Waterloo, Ontario, Ca
    Ensured market readiness of all new RIM distribution partners globally (primarily wireless carriers), through process creation, project management, and partner relationship management. Market readiness required joint efforts with the carrier in product testing and product readiness, technical integration, sales and marketing planning, training, customer support integration and compliance with local regulations and language requirements.
  • Research In Motion
    Senior Marketing Manager
    Research In Motion Nov 2001 - Feb 2004
    Waterloo, Ontario, Ca
    Led new wireless carriers in Asia Pacific in the development of sales and marketing launch strategy for BlackBerry. Included decisions related to all aspects of the marketing mix for both RIM and carrier: market segmentation, brand creation and management, product positioning, media and PR, product roadmaps, distribution channel strategies. Expatriate assignment to Sydney Australia.
  • Research In Motion
    Senior Product Manager
    Research In Motion Mar 2001 - Nov 2001
    Waterloo, Ontario, Ca
    Created and implemented marketing planning process with product management team, including preparation of quarterly marketing plans. With RIM executive team, developed strategy for managing current products. Collaborated with senior management to understand product costs, and build basic tools for monitoring product performance.
  • Cannect Communication
    Senior Product Manager
    Cannect Communication Sep 1999 - Feb 2001
    Managed a product portfolio of four products totalling 52% of company revenue. Developed and launched a new product in less than 8 weeks; exceeded business plan by 50% and generated a profit six months ahead of schedule.
  • Microcell Connexions
    Senior Product Manager
    Microcell Connexions Oct 1998 - Aug 1999
    Maintained portfolio of existing voice wholesale products and services, including competitive activity; pricing; working with suppliers to identify and develop necessary technologies, and channel training.
  • Acc Telenterprises Ltd.
    Affinity Marketing Manager
    Acc Telenterprises Ltd. May 1996 - Oct 1998
  • Acc Telentreprises
    Marketing Manager, University Programs
    Acc Telentreprises 1991 - 1998

Heather Galt (Armstrong) Mba Skills

Marketing Strategy Mobile Devices Leadership Marketing Product Launch Business Planning Go To Market Strategy Channel Project Management Change Leadership

Heather Galt (Armstrong) Mba Education Details

  • Schulich School Of Business - York University
    Schulich School Of Business - York University
    Marketing
  • York University – Faculty Of Liberal Arts & Professional Studies
    York University – Faculty Of Liberal Arts & Professional Studies
    Business

Frequently Asked Questions about Heather Galt (Armstrong) Mba

What company does Heather Galt (Armstrong) Mba work for?

Heather Galt (Armstrong) Mba works for P&p Optica

What is Heather Galt (Armstrong) Mba's role at the current company?

Heather Galt (Armstrong) Mba's current role is Chief Customer Officer at P&P Optica, Startup Coach and Board Member.

What is Heather Galt (Armstrong) Mba's email address?

Heather Galt (Armstrong) Mba's email address is ga****@****ail.com

What is Heather Galt (Armstrong) Mba's direct phone number?

Heather Galt (Armstrong) Mba's direct phone number is (519) 888*****

What schools did Heather Galt (Armstrong) Mba attend?

Heather Galt (Armstrong) Mba attended Schulich School Of Business - York University, York University – Faculty Of Liberal Arts & Professional Studies.

What skills is Heather Galt (Armstrong) Mba known for?

Heather Galt (Armstrong) Mba has skills like Marketing Strategy, Mobile Devices, Leadership, Marketing, Product Launch, Business Planning, Go To Market Strategy, Channel, Project Management, Change Leadership.

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