Sales And Marketing Manager And Technical Writer
Fontana, California, Us
• Foster key relationships with existing and potential customers to ensure the continuation, growth, and development of their Voyager Search implementation.• Develop and progress strategic accounts across a variety of industries including transportation, oil and gas, local and federal government.• Give product demonstrations and presentations via conference calls and at industry events, bringing stakeholder feedback to the development and professional services teams.• Help customers understand the robust nature of Voyager Search with regards to data conversion/migration, metadata normalization, and data governance.• Contribute to Voyager Search’s software development and design by providing testing feedback and customer insight to developers and UX designers.• Submit software bugs to the development team and help create design mockups that satisfy user requirements.• Work with the product owner and other scrum team members to prioritize and complete customer user stories and partner integration stories that can be shipped each sprint.• Experience using and troubleshooting workflows within enterprise database systems such as SQL Server, Oracle, and PostgreSQL.• Develop and manage all marketing activities, strategies, and initiatives including product promotion, marketing communications, promotional events, website design and content development, advertising, public relations, and sales support effectively driving brand awareness, engagement, and lead conversions.• Responsible for the overhaul, update, and maintenance of the company's Help Site (technical documentation).• Assist in the writing of all client-facing documents including, but not limited to, proofs of concept, statements of work, proposals, and documentation (technical and product documentation).• Responsible for all logistics related to event, trade show, and conference coordination.