Heather Grogg Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Roanoke, Texas, United States

Dallas/Fort Worth Area

• Simultaneously managed parent company, Curtis Thomas Investments, child companies, Thomas Steel Drums and Thomas Hills of Ivan. Mostly working in Thomas Steel Drums and Curtis Thomas Investments accounts; including.
• Processed all incoming orders via phone, email or fax, built and maintained relationships with customers, scheduled transport of outgoing reconditioned drums and incoming raw drums, making sure they were RCRA compliant.
• Processed invoices, statements, payroll; weekly, quarterly and annual payroll taxes, Quarterly IFTA refunds, Corporate income tax, accounts payable and receivable, as well as collections, monthly general ledger entries.
• Established an efficient method for maintaining all supplies necessary for the plant, as well as the office. Picked up, dropped off mail and distributed accordingly. Made bank deposits for all 3 companies several times.
• Filed reports for Workmans Comp, New hire on-boarding, as well as overseeing employee savings and loan accounts for Thomas Steel Drums.

Dallas/Fort Worth Area

• Account reconcilement of 5 business accounts which included 30 Project Management debit cards and hundreds of thousands of dollars in transactions per month.
• Processed payroll, accounts payable and receivable utilizing QuickBooks software.
• Annually prepared all information needed to file taxes with our CPA.
• Performed Job Cost Analysis spreadsheets for each work site while building and retaining relationships with suppliers and subcontractors.
• Obtained Minority Business Certifications as well as various other certifications necessary for our company to bid jobs.
• Scheduled company meetings, as well as taking meeting minutes.

Dallas/Fort Worth Area

• Leased apartments to Senior Citizens in a community designed for active Seniors living within a gated community.
• Planned activities for daily and monthly events/socials.
• Performed inbound and outbound sales, as well as follow up via telephone, e-mail and handwritten correspondence.
• Market research on a monthly basis provided to owners to make sure we were competitive with our rates and amenities.
• Event planning, setup, registration, and follow up for prospective residents. Received many emails and cards of appreciation from residents for a fantastic job!

Dallas/Fort Worth Area

• Accounts Payable/Receivable/Collections utilizing Peachtree software.
• Established new customer accounts via phone, front counter sales or referrals.
• Scheduled Vendor/Customer goods transport/delivery.
• Ordered office supplies, as well as inventory for sales.
• Utilizing my ideas for marketing and accounts receivable collection technique, profits went up and all past due accounts went from 90 days+ to under 45 days!

Dallas/Fort Worth Area

• Started in the Call Center, promoted to Consumer Loan Officer shortly thereafter.
• Underwrote both Indirect (automobile dealership originated) and Direct (branch/phone originated), with the main concentration on Indirect underwriting.
• Built and maintained relationships with top dealers in North Texas area
• Portfolio exceeded $39 million, with less than 1% delinquency rate.
• Earned the title of Top Performer on numerous occasions.
• Utilized various Excel spreadsheets and flow charts, which were shared via a computer drive, to develop sales strategies to increase volume, as well as, the mix of businesses currently being targeted.

Dallas/Fort Worth Area

• Consistent attention and care for 5 year old daughter, as well as a newborn son.
• Accounts payable/receivable.
• Schedule all daily activities.

Dallas/Fort Worth Area

• Opened new accounts; processed check reorders; retained existing accounts.
• Balanced the NSF General Ledger.
• Assisted Loan Officers with new loan origination.
• Performed Quality Assurance processes after loans were funded.
• Lead Teller, Lending Assistant, and Service Representative at the satellite office as needed.

Dallas/Fort Worth Area

• Consistent attention and care for newborn daughter.
• Accounts payable/ receivable.
• Schedule daily activities.

Dallas/Fort Worth Area

• Started in the Call Center.
• Promoted to Centralized Lending Officer position.
• Underwriting branch through originating loans such as: automobile, RV, motorcycle, personal, savings secured, home improvement, as well as some of the first ever home equity loans for the credit union!

Dallas/Fort Worth Area

• Managed 2 porters and 50 rental cars for Service, Sales, and Body Shop customers.
• Ensured vehicle maintenance was performed.
• Retired high mileage autos for auction out of fleet.
• Responsible for billing all warranty, customer pay, and body shop contracts.
• The meticulous and organized manner in which I performed the Rental Car manager duties, made the program profitable, instead of an expense to the owners.

Degree Not Completed, General Studies

High School Diploma, Advanced