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Technology leader specializing in strategic development, project management, customer service and overall IT operations.
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It DirectorEsalon.Com Nov 2016 - PresentEl Segundo, California, UsIT Manager at eSalon responsible for supporting 200 user environment (Chrome, Mac & PC), PBX, MDM, SSO for several application platforms (Zendesk, Jira), GApps administration, O365, Ubiquiti networking, CCTV, Fire and Intrusion systems. In charge of four remote teams supporting kiosks at various US locations. Also was responsible for designing IT for new office and production facility in El Segundo, working with low voltage, fire, intrusion and card access contractors. Similarly, set up two manufacturing facilities in the UK remotely. -
Education And Information Technology ManagerAmerican University Preparatory School Mar 2014 - Oct 2016Los Angeles, California, UsAmerican University Preparatory School is a start-up STEAM boarding school in downtown Los Angeles. As the Founding Director of Education and Information Technology, I was responsible for the strategic planning and implementation of all technology at the school and designing/implementation of IT infrastructure at our new state-of-the-art facility. AUP uses a number of cloud based academic solutions: Powerschool SIS, Canvas LMS, SchoolAdmin admissions portal, Naviance college admissions portal. There is also a 1:1 iPad program, which is managed with AirWatch MDM, to push iBooks and digital media arts applications. In addition to cloud-based administration, I was responsible for the implementation of the IT infrastructure - SSO, network & server administration (Windows/VMware), computer labs, user accounts, workstations, CCTV and card-access controls. -
It Manager/DirectorDavid&Goliath Nov 2006 - Mar 2014El Segundo, Ca, UsDavid & Goliath is a fast paced, nimble, Los Angeles advertising agency. There are daily technological challenges to keep our Creatives up-to-date with the latest technology, host our internal VMware environment and mirror to our off-site DR facility in Phoenix, all while providing excellent customer service to the agency staff. -
Technology ColumnistMorris News Network Feb 2006 - Dec 2008For three years I wrote a syndicated technology column "The Prima Data". Archives can still be found at: http://new.savannahnow.com/in_print/column/prima_data/
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Technologist/ Helpdesk SupervisorSavannah Morning News Aug 2003 - Nov 2006Savannah, Ga, UsAt Savannah Morning News I started out working as a computer technician and eventually managed the help desk. We oversaw all computing operations and the migration of a 150 year old/500 employee newspaper to a new location. -
Tech SupportAmano 2001 - 2003Roseland, Nj, UsAt Amano, I learned that support doesn't strictly apply to computers systems as I used my technical skills to learn all facets of the parking and time industry. This position was client facing and involved on-site training of local staff on Amano products. -
Change ManagerIntira Corporation Jun 2000 - Feb 2001Change Manager for all clients in the NY data center.
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Computer TechnicianIthaca College 1996 - Jun 1999Ithaca, Ny, UsWhile studying communications at Ithaca College I took a job my freshman year to start working in the computer labs. I learned to type on a typerwriter and used all my savings for my first computer in college. I saw the job in the computer lab as a great way to learn about computers, this job would lead me to my career. By graduation, I was a student manager and senior technician. They say college is where you learn about yourself and what you want to do with your life, I learned in college that I love technology and helping people.
Heather Watson Education Details
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Ithaca CollegeBusiness
Frequently Asked Questions about Heather Watson
What company does Heather Watson work for?
Heather Watson works for Esalon.com
What is Heather Watson's role at the current company?
Heather Watson's current role is Collaborative IT Professional.
What is Heather Watson's email address?
Heather Watson's email address is hw****@****lon.com
What is Heather Watson's direct phone number?
Heather Watson's direct phone number is +131049*****
What schools did Heather Watson attend?
Heather Watson attended Ithaca College.
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