Heather Caldwell Email & Phone Number

Seattle, Washington, United States

• Collaborate with team members to produce marketing content & brochures to attract clients to our firm• Advise clients on market trends, pricing strategies & mortgages• Lead the complex negotiation process between buyers and sellers taking into account budget and interest rates

Greater Seattle Area

•High performing sales rep--Exceeded 115% of yearly target •SMB AE of the Month September 2017 $144,000•SMB AE of the Month May 2017 $103,000•2017 President's Club•Served as a team lead by regularly, assisting on team calls, trainings and strategic planning•Created new sales prospecting sequences to improve opportunity book rates by 6%•Consistently achieved 85%+ of quota, resulting in over 136 new clients and $2 million in incremental revenue

Seattle, Wa

Greater Seattle Area

•2015 Most Dials in 1 Month•Generated new business opportunities through prospecting, managing our online chat and contributing to our presence in social media.•Qualifed and respond to inbound leads to create sales-ready leads and opportunities.•Collaborated with Sales and Marketing to develop additional leads.•Interacted with prospects via telephone, email and chat.•Successfully managed and overcame prospect objections.•Updated lead and prospect activity in salesforce.com to ensure efficient lead management.

Redmond

• Posted and managed advertisements on LinkedIn, monster, career builder and craigslist each week.• Conducted in depth interviews of potential candidates.• Suggested ideas and strategies correlated to recruiting that add to long term growth of the company.• Mentored and trained new hires through online schooling.• Formulated a plan that delivers timelines and a tracking process for future recruiting success. • Coordinated post-interview meetings and provided materials that improve the candidate’s experience.

• Performed high social etiquette and excellent customer service for over 100 people on an average night.• Facilitated bar operations that generated over $10,000 in revenue a night.• Trusted with operations on opening and closing the bar. • Demonstrated personal qualities of strong work ethic and dedication to high quality performance. • Communicated and work well as a team player, working in a stressful environment with up to 4 bartenders per bar.

Washington State University

Florence, Italy

• Transmitted orders to bar and kitchen by recording patron’s choices; identifying dietary needs and special requests. • Managed back of the house, while serving 80 people a six course meal• Helped patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef’s specialties; identifying appropriate wines and answering food preparation questions. • Worked collaboratively in a team environment with the cooks, bartenders and bussers.

Wenatchee, Wa

• Proven ability to answer customers questions and give information regarding the business procedures and policies in a professional matter.• Processed transactions quickly and efficiently, while maintaining a friendly and cordial relationship with the customers by greeting them and assessing them with relevant issues. • Demonstrated ability to assist customers to sign up for store reward programs and to apply for store gift cards.

Bachelor'S Degree, Sociology, Hospitality Business Management

Activities and Societies: Alpha Kappa Psi

Associate Of Arts And Sciences (A.A.S.), Aas