Heather Hendon Email and Phone Number
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Heather Hendon personal email
With more than 15 years' experience identifying and deploying impactful people strategies and policies that enable organizations to perform effectively and scale efficiently as it grows, I've developed a keen sense for introducing change without compromising quality. My professional goal is to develop company cultures that value employees at all levels by incorporating creative leadership styles into all programs, initiatives, and functions while encouraging diversity and continuous learning.Throughout my career, I've demonstrated experience driving progressive HR strategies within complex environments. I consistently drive to increase revenue while placing my foremost focus on improving employee morale, productivity, and engagement. Equipped with a deep talent mindset coupled with practical experience in driving leader development and succession planning strategies/processes, I have consistently saved 10-25% annually by reviewing and revamping the benefit and compensation programs to be more engaging and appealing.I'm constantly committed to leading by example and shaping teams to boost morale, inspire ideas, and drive a positive impact. Taking calculated risks and strategically solving problems is my speciality. My career satisfaction comes from seeing how positive initiatives effect the overall engagement of employees. Moreover, as an innovative change agent, I have garnered substantial experience leading start-up strategies and enterprise-wide projects.Excited at the prospect of bringing about new change, I have the confidence, resilience, and composure required to communicate across a diverse set of constituents. I strive to be pragmatic and proactive when adopting new methods, leading new people, and promoting a collaborative team environment. If you're equally excited about empowering people in the workspace, I invite you to connect with me here or through - hhendons@gmail.com.
Insperity
View- Website:
- insperity.com
- Employees:
- 3890
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Human Resources SpecialistInsperity May 2022 - PresentAtlanta Metropolitan Area
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Operations & Human Resources DirectorZesto Chubby Decker Jul 2021 - May 2022Atlanta, Georgia, United StatesAs a key leader, I play an integral role in leading and facilitating the planning and execution of multiple core HR functions, including recruitment, employee engagement, succession planning, and weekly payroll. To create a streamlined and sustainable work environment, I influence short- and long-term HR strategies. Moreover, I support and guide management and employee actions by providing HR counsel and updating policies.A few noteworthy achievements and contributions I've made in this position include:• Modernizing operations while saving the company money by auditing existing HR practices and revising/creating new systems.• Saving the company 25% annually by reviewing and revamping the benefit program to be more engaging and appealing.• Incorporating a scheduling software to track labor cost and authorize managers to monitor costs in real-time.• Streamlining and enhancing recruitment efforts by intruding the use of Applicant Tracking System (ATS).• Surveilling Discrimination testing to ensure programs were not unbalanced.
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General ManagerUnbeleafable Llc. Mar 2020 - Jun 2021Atlanta, Georgia, United StatesAs the General Manager for a Quick Service Restaurant (QSR), I led the operations for the franchise owner, ensuring company standards in all areas of operation were met. I oversaw a range of operational functions towards providing the highest quality of products and services to customers, including productivity and staff management, marketing, cost controls, and goal setting. Moreover, I managed full-cycle accounting functions, including AP/AR, pro forma budgeting, P&L development, payroll, and bank reconciliation. A few noteworthy achievements and contributions I've made in this position include:• Yielding the first profitable period since the store originally opened by reducing the prime cost number from 89% to 61% in 90 days.• Changing the company's payroll process to another provider which was more user friendly, saved in payroll experiences, and modernized HR processes.
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ManagerFocus Brands Llc Mar 2019 - Mar 2020Alpharetta, Georgia, United StatesI led a corporate test location of a QSR and created, developed, and executed company-wide systems. To foster profitability and increase bottom line results, I consistently monitored store metrics and provided improvement recommendations. In addition, I facilitated the execution of various HR and financial management functions, while fostering vendor relations.A noteworthy achievement and contribution I made in this position includes:• Enhancing customer satisfaction and sales while simultaneously decreasing food and labor costs.• Testing new systems and items for corporate before it’s company-wide launch. -
Director Of Human Resources & Wine And Spirit SpecialistUnder The Cork Tree May 2015 - Mar 20205600 Roswell Rd. Sandy Springs, Ga 30342I created and implemented a strong employer brand in local market and beyond, implementing effective and innovative start-up, recruitment, onboarding, and training programs. To bridge employee and senior management, I instills relationship building and a customer-centric culture amongst staff and effectively facilitated conflict resolution. Furthermore, I developed employee policies and procedures and processed the bi-weekly payroll for over 125 hourly and salaried employees. A few noteworthy achievements and contributions I made in this position include:• Boosting retention by 40% and morale by 32% through the implementation of employee engagement and recognition programs.• Building the entire HR department, including creating handbooks, manuals, and training programs, and designing logos and marketing materials. • Yielding a 7% increase in employee satisfaction without inflating the annual budget through the negotiation of an employee benefits package with ADP.• Fine-tuning systems to meet marketplace growth and change and adapting the material to be used for rapid expansion in all markets.
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Director Of Human Resources & Wine And Spirit SpecialistHammocks Trading Company Apr 2012 - Mar 20207285 Roswell Rd. Sandy Springs, Ga 30328As Director of H.R. for the restaurant group I handle recruiting, retention, payroll, benefits, employee manuals, etc. for an average of 80 people. I create and implement the training program for all front of the house staff for the group. As a manager I handle day to day operations, staff issues, POS needs, and guest relations.
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Managing PartnerRootstock & Vine Tapas, Wine, And Dessert Mar 2017 - Jan 2018Woodstock, Georgia
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Coordinator Of Preschool Ministries Ages 2-4Central Christian Church Sep 2005 - Sep 2006Las Vegas, NevadaCreated content for weekly preschool classes, four services per weekend. Recruited, trained, and maintained volunteer staff of about 50 with one part-time assistant. Handled reporting, accounting, and legal aspects of dealing with children in a daycare facility per state requirements. Counseled and disciplined staff when necessary to meet guidelines set forth by the church. Led training meetings to encourage team bonding and promote the mission as well as to decrease turnover.
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Certified Trainer, Food Server/BartenderDarden Restaurant Group Sep 1998 - Mar 2002Las Vegas, NevadaI was in charge of all training of new employees for front of the house sales operations. I took part in monthly P & L meetings and actively participated in ways to improve numbers where needed. Occasionally performed the duties of Floor Supervisor. Handled counseling and discipline as needed in a supporting role.
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Assistant ManagerPacific Properties May 1995 - Oct 1998Las Vegas, Nevada AreaAssisted the Manager in the day to day operations of the communities under our purview. Frequently had the top leasing numbers in the company. Also responsible for resident retention and needs. Created and disseminated a monthly newsletter for the residents. Handled accounts receivable and payable. Managed the maintenance staff as well as vendors working throughout communities. Interviewed and trained new leasing staff.
Heather Hendon Skills
Heather Hendon Education Details
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Magna Cum Laude -
Magna Cum Laude
Frequently Asked Questions about Heather Hendon
What company does Heather Hendon work for?
Heather Hendon works for Insperity
What is Heather Hendon's role at the current company?
Heather Hendon's current role is HR Executive | Start-Up Strategies & Policy Development | People & Strategy Leader | Creative Change Maker.
What is Heather Hendon's email address?
Heather Hendon's email address is he****@****ity.com
What schools did Heather Hendon attend?
Heather Hendon attended Kennesaw State University, Kennesaw State University.
What skills is Heather Hendon known for?
Heather Hendon has skills like Leadership, Writing, Team Building, Powerpoint, Social Media, Public Speaking, Beverage Development, Economics, Human Resources, Account Management, Sales, Restaurant Management.
Who are Heather Hendon's colleagues?
Heather Hendon's colleagues are Emily Lechuga, Lisa Brause, Kimberly Dempster, Christen Bradford, Dana Colossi, Wanda Dillard, Anthony Dassow.
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