Heather Hilton Email & Phone Number

New Albany, Ohio, Us

Responsible for strategic partnership with cross functional brand leaders to drive the organization's sales through a cohesive and innovative approach in the ever changing scope of the retail landscape. Responsible for associate relations, compensation and benefits, management development and training, and health and safety for all levels of store associates in the Plus segment which is comprised of both Lane Bryant and Catherines and consists of approximately 1400 store locations. Supervision of a team of 3 HR Managers supporting the direction and administration of personnel policies and practices within stores, planning for HR requirements to meet both short and long term business goals, as well as staffing/talent acquisition for Store Managers, District Managers, and Regional AVPs across the two brands.

New York, Ny, Us

HR Business partner managing the implementation and execution of human resource policies, programs, and initiatives for field. Roles and responsibilities implemented consitently with underlying commitment to company values, shareholder value, and customer and people excellence.

Los Angeles, California, Us

Strategic business partner guiding and managing the overall provision of Human Resources services, policies, and programs across the organization related to Talent Development, Employee Relations and Talent Acquisition. A highly organized forward thinking leader who takes actions that fits both Field and Corporate Culture. • Assists in the leadership and navigation of Human Resources practices • Creates & publishes weekly field communications titled “HR Hot Topics” • Updates & maintains HR Policies & Procedures and Employee Handbook • Creates & revises job descriptions for field leadership and Storeline positions• Creates & publishes monthly companywide HR newsletter titled "Behind the Seams"• Builds & facilitates training for ongoing talent development• Collects, analyzes, and reports HR metrics for storeline organization• Manages Company Social media platforms, (LinkedIn, Career Arc, Facebook, Glass Door) • Manages company LMS platform (Absorb) • Streamlines & updates HR processes for stores organization• Manages relationships and acts as HR consultant to Regional Directors & District Managers• Participates in weekly Executive conference calls for field leadership

Los Angeles, California, Us

Productivity based leader focused on driving results to ensure that each store within a district of 7-14 stores achieved maximum sales, productivity and profit goals through functional leadership, effective communication, world class service, world class talent, presentation excellence, and operational excellence. Responsibilities included creating a World Class environment where clients were the priority and the Company’s mission statement of “Satisfying the fashion needs of the modern, sexy, and sophisticated woman” was a way of life; effectively controlling expenses while maximizing overall profit through excellent leadership.• Created companywide competency based Performance Evaluations for field positions• Identified key competencies & implemented ongoing development for field leadership• Trained & developed 15 managers promoted to Store Manager positions• Created & developed programs for District & Store Managers related to managing execution• Facilitated Regional conference calls & discussions surrounding Loss Prevention

Los Angeles, California, Us

Engaging & Inspiring Leader with up to 30 direct reports committed to driving results ensuring that the store achieved maximum sales and productivity goals through functional leadership, effective communication, talent management, presentation excellence and operational excellence. • Recruited, Hired, and Retained world class talent with team of 10-30 direct reports• Trained and developed store team resulting in multiple internal promotions• Flexed managerial style when working with different skills and responsibilities• Exhibited a sense of urgency when reacting to store issues• Evaluated store team performance and provided timely coaching, feedback, and reviews• Provided corporate feedback regarding merchandise mix, stock levels• Focused on Loss Prevention awareness and shrink control

New York, Ny, Us

A Multi-Unit leader, responsible for management development and increased productivity of 3 company flagship prototype locations focused on transitioning the catalog client base to an in store experience. • Hosted current and potential investors through CEO presentations in stores• Consistently achieved #1 ranking in Company for Sales, Metrics, and Loss Prevention• Opened 7 prototype flagship stores including the 3 directly responsible for managing • Recruited, trained, and maintained a quality core staff focused on exceptional customer care• Maintained a visually excellent store through merchandising and presentation• Trained & developed management for promotion and additional responsibilities• Executed floorsets, fashion forecasts, and distribution tracking for prototype development• Participated in weekly conference calls with CEO and regional managers

Columbus, Oh, Us

Store Manager for multiple store locations including high volume flagship location as well as underperforming stores where profitability was immediately impacted as a result of improved leadership and focus on delivering exceptional customer engagement to both the tween clients and their parents. • Supervised and Developed staff of 18-40 brand representatives• Maintained a loss prevention ratio below 0.7% of total volume in losses • Ranked number 2 in the company for shrink results for 2003 • Ranked in the top 10 for overall sales management performance 2002, 2003, 2004, & 2005 • District training manager for all store management positions• Acting DM in the District manager’s absence

Bachelor’S Degree, Business

Retail Management

Undergraduate Studies