Heather Holgate Email & Phone Number

United States

Counseled and consulted with commercial insurance carriers, stop-loss insurers, and third-party administrators on issues related to plan administration, HIPAA, and ERISAConsulted with insurers and employer groups on medical bill cost containment and billing compliance issuesReviewed and consulted on client contractsReviewed and consulted on regulatory compliance and plan payment policies

Towson, Maryland

Represented and counseled health care providers in disputes with commercial insurance carriers, Medicare, Tricare (CHAMPUS), the Department of Veterans Affairs, and managed care organizationsResolved underpaid and denied claims on behalf of providersConducted Medicare/Medicaid hearings on behalf of providers Counseled health care providers in best contracting practices and denials management/revenue cycle management practices

Baltimore, Md

Obtained Medicaid eligibility for patients on behalf of major hospitalsAttended probate hearings on behalf of hospital clients Filed applications and appeals with the Department of Veterans Affairs on behalf of VA clientsConducted Medicaid eligibility appeals hearings on behalf of major hospitalsMaintained regular communication with leadership in the Department of Social Services, Department of Health and Mental Hygiene, and the Social Security Administration

Baltimore, Md

Performed Pro Bono clinical work that aided homeless and low income Veterans with Veterans Benefits claims Assisted with and conducted client intake and scheduled and assisted in client interviewsAssisted with completing and submitting claims forms to the Department of Veterans Affairs

Perry Point, Md

Performed a variety of clerical duties to include assisting veterans with completing psycho-social assessments and providing advice on advanced directives.

Pittsburgh, Pa

Observed a variety of legal proceedingsPerformed legal research

Participate in client intake meetingsHandle various client cases from NAACP and PHRCDraft various documents for client casesTake depositions of witnesses

Examined and transcribed historical documentsOrganized artifact archivesParticipated in giving group tours

Handled mail orders and return claimsAnswered customer questions and complaintsProcessed UPS and billing claims

Processed cash, check, and credit paymentsBalanced on-hand cash with daily receipts

Utilized organizational skills in a military settingIn and out-processed soldiersIssued ration cards

Jd, Law

Activities and Societies: Phi Alpha DeltaOn Executive board of PAD Outstanding Oral Argument Award, Legal Research and Writing, Spring 2010

Ba, History, Religion, Classics

Activities and Societies: Delta Gamma, Delta Epsilon Iota, National Society of Collegiate Scholars, Phi Alpha ThetaOn Board of Directors.