Heather Hollinger Email & Phone Number

Chicago, Il, Us

Itasca, Illinois, United States

• Design and implement Learning Management System for company-wide use and external partners• Welcome and train new hires, including industry-experienced and newer associates• Collaborate with division leaders regarding employee development, SOP’s, and training plans for new team members• Develop and deliver training programs to ensure ongoing compliance with new and emerging laws• Support launch and adoption of new software systems• Provide troubleshooting support for… Show more • Design and implement Learning Management System for company-wide use and external partners• Welcome and train new hires, including industry-experienced and newer associates• Collaborate with division leaders regarding employee development, SOP’s, and training plans for new team members• Develop and deliver training programs to ensure ongoing compliance with new and emerging laws• Support launch and adoption of new software systems• Provide troubleshooting support for technical and field user issues from the main office Show less

Itasca, Illinois, United States

• Supervise and coach corporate recruiting team to ensure recruitment efforts meet organizational goals which include quality of hires, time to fill and cost per hire.• Conduct full life cycle recruiting including: posting jobs, sourcing, interviewing, creating/negotiating job offers.•Run daily recruitment meetings and provide KPI reporting to leadership including submittals, interviews, and job posting performance.•Collaborate with leadership, field offices and sales team to… Show more • Supervise and coach corporate recruiting team to ensure recruitment efforts meet organizational goals which include quality of hires, time to fill and cost per hire.• Conduct full life cycle recruiting including: posting jobs, sourcing, interviewing, creating/negotiating job offers.•Run daily recruitment meetings and provide KPI reporting to leadership including submittals, interviews, and job posting performance.•Collaborate with leadership, field offices and sales team to understand current and future hiring needs, proactively identifying and providing solutions to meet the needs. Show less

Itasca, Illinois, United States

• Identify and match applicants to jobs, considering both client and candidate needs • Utilize social media to advertise job openings, bonuses and upcoming hiring events • Source candidates using search functions on Linkedin Recruiter, ZoomInfo, Ziprecruiter, Careerbuilder and Indeed • Maintain a professional relationship with external hiring managers as well as internal salespeople and leadership

Wheaton, Illinois, United States

• Deliver food and beverages to customers in a timely manner • Inform returning clients of menu changes and welcome new guests • Assist guests in complying with COVID-19 guidelines • Communicate with management, kitchen, and front of house to ensure customer satisfaction

Wheaton, Illinois, United States

• Accurately fulfill customer orders, paying attention to all necessary details • Handle restocking of beverage supplies and merchandise • Utilize bilingual Spanish capabilities to serve a variety of customers • Facilitate welcoming atmosphere for new and returning customers

Wheaton, Illinois, United States

• Assist fellow servers and managers when necessary • Demonstrate proficiency in customer service and satisfaction • Facilitate conversation between Spanish-speaking and English-speaking employees • Handle technical difficulties during power outages and system malfunctions • Collaborate with team to plan, organize, and implement seating for each night