Heather Hollis

Heather Hollis Email and Phone Number

Vice President, Head of Digital Experience Design | Technology Innovation | UX Design | Creative Experience Strategy | Digital Transformation | Product Design | Business Impact & Performance @ Comcast
Philadelphia, PA, US
Heather Hollis's Location
Philadelphia, Pennsylvania, United States, United States
Heather Hollis's Contact Details

Heather Hollis work email

Heather Hollis personal email

About Heather Hollis

𝗚𝗢𝗜𝗡𝗚 𝗕𝗘𝗬𝗢𝗡𝗗 𝗖𝗥𝗘𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗡𝗢𝗩𝗔𝗧𝗜𝗢𝗡Heather Hollis is an award-winning Vice President of Digital Experience, Product Design, and Creative Transformation with over 25 years of experience leading world-class digital vision, product design, and technology roadmap to elevate consumer experiences. She captures the UX journey to reimagine digital and product capabilities that reshape transformative design across products, innovation, and culture. She leads massive initiatives with the fluidity of a start-up within matrixed organizations to create a digital ecosystem that drives business impact. Heather empowers high-performing teams that pioneer never-before-seen design concepts and products. She leverages a collaborative leadership approach to build consensus with key stakeholders and achieve tangible business impact.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦◉ E-commerce Performance Strategy◉ Digital Transformation & Experience ◉ Business Impact◉ Technology Innovation ◉ Full-scale Business Operations ◉ Product Development Lifecycle, Operations, & Design◉ UX Design & Innovation◉ Integrated Marketing Communications◉ Cross-Functional Team Leadership 𝗡𝗢𝗧𝗘𝗪𝗢𝗥𝗧𝗛𝗬◉ 2x Emmy Award Winner, Outstanding Achievement in an Interactive Media Program◉ 15 U.S. Technology Patents◉ Creator of Good Kid: The Full-service Advertising and Communications Agency for Xfinity, a Comcast venture◉ Woman of Distinction Award Recipient, Philadelphia Business Journal “𝘞𝘩𝘦𝘯 𝘺𝘰𝘶 𝘨𝘦𝘵 𝘵𝘰 𝘣𝘳𝘦𝘢𝘬 𝘯𝘦𝘸 𝘨𝘳𝘰𝘶𝘯𝘥 𝘢𝘯𝘥 𝘳𝘦𝘵𝘩𝘪𝘯𝘬 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴, 𝘺𝘰𝘶 𝘳𝘦𝘵𝘩𝘪𝘯𝘬 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘱𝘰𝘴𝘴𝘪𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴. 𝘛𝘩𝘦𝘳𝘦 𝘪𝘴 𝘶𝘯𝘳𝘦𝘢𝘭𝘪𝘻𝘦𝘥 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘸𝘩𝘦𝘯 𝘺𝘰𝘶 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘳𝘦𝘪𝘮𝘢𝘨𝘪𝘯𝘦 𝘤𝘳𝘦𝘢𝘵𝘪𝘷𝘦 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴 𝘢𝘯𝘥 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘥𝘦𝘴𝘪𝘨𝘯- 𝘢𝘯𝘥 𝘦𝘷𝘰𝘭𝘷𝘪𝘯𝘨 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘵𝘩𝘦 𝘳𝘶𝘯𝘸𝘢𝘺 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘪𝘵 𝘩𝘢𝘱𝘱𝘦𝘯. ” -𝘏𝘦𝘢𝘵𝘩𝘦𝘳 𝘏𝘰𝘭𝘭𝘪𝘴

Heather Hollis's Current Company Details
Comcast

Comcast

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Vice President, Head of Digital Experience Design | Technology Innovation | UX Design | Creative Experience Strategy | Digital Transformation | Product Design | Business Impact & Performance
Philadelphia, PA, US
Website:
comcast.com
Employees:
60190
Heather Hollis Work Experience Details
  • Comcast
    Comcast
    Philadelphia, Pa, Us
    View
  • Comcast
    Vice President, Head Of Digital Experience Design
    Comcast Sep 2022 - Present
    Philadelphia, Pa, Us
    𝗥𝗘𝗜𝗠𝗔𝗚𝗜𝗡𝗘𝗦 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗗𝗘𝗦𝗜𝗚𝗡Spearheads the digital vision and strategy for the Digital Experience Product Design division; drives product development lifecycle, omnichannel sales, CX, and design to curate intuitive experiences that elevate business. 𝗣𝗥𝗢𝗙𝗘𝗦𝗦𝗜𝗢𝗡𝗔𝗟 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 / 𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 ◑ Leads product design strategy and UX to capture the consumer's voice and ensure world-class product experiences; creates scalable solutions across product development, operations, and business entities.◑ Influences product development and operations across Sales, CX, Mobile, Retail, Marketing, and Design to transform deep customer insights into innovative product experiences.◑ Oversees $MM operating budget and 45+ UX/UI Designers on conversational design, prototyping, experiential design, journey design, project management, and production. ◑ Guides well-defined product strategy to translate design solutions into high-value business impact. ◑ Leverages data-driven insights and KPIs to shape enhancements and yield high-performing end-to-end products that solve critical business challenges. ◑ Empowers high-performing teams to reimagine design capabilities and product solutions that scale.
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  • Comcast
    Vice President Ii & Gm Of Goodkid / Xfinity | Comcast
    Comcast Dec 2019 - Sep 2022
    Philadelphia, Pa, Us
    𝗥𝗘𝗧𝗛𝗜𝗡𝗞𝗜𝗡𝗚 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 & 𝗖𝗥𝗘𝗔𝗧𝗜𝗩𝗘 𝗔𝗗𝗩𝗘𝗥𝗧𝗜𝗦𝗜𝗡𝗚 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦Quarterbacks the creation, launch, and leadership of Good Kid from scratch, the full-service boutique advertising and communications agency for Xfinity’s products and services. Catalyzes traditional and digital product business start-up within a global Fortune 50 company and award-winning brand to deliver top-tier work and performance. 𝗦𝗧𝗔𝗥𝗧-𝗨𝗣 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦◑ Built the 150+ Tier 1 talent team, exceeding and embracing diversity and cultural standards.◑ Oversees a $MM operating budget with full P&L responsibility; reduced big advertising spending by double digits.𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗜𝗡𝗡𝗢𝗩𝗔𝗧𝗜𝗢𝗡 & 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡◑ Constructs work models and standards and completes project development for digital, TV, social, radio, retail, and acquisition work, including talent, business operations, account leadership, and creative strategy. 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗜𝗠𝗣𝗔𝗖𝗧 & 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘 ◑ Owns full KPI accountability; drives data-centric performance reporting and brings transparency to the performance dashboard; qualifies present-day business impact and strategy to scale for future initiatives.
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  • Comcast
    Vice President Ii Of Digital Experience And Product Design
    Comcast 2014 - Jan 2020
    Philadelphia, Pa, Us
    Led the digital transformation team responsible for the experience design for Xfinity.com, including apps and web experiences, yielding large % of broadband product revenue and significantly optimizing total eCommerce. Oversaw a $MM operating budget and an 80+ team; determined incremental steps needed to realize vision and align the organization to achieve deliverables. 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗧𝗥𝗔𝗡𝗦𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡 | 𝗨𝗫 𝗜𝗡𝗡𝗢𝗩𝗔𝗧𝗜𝗢𝗡◑ Drove digital transformation to redesign the entire UX; created a content management system with new ways to sell online. Laid the foundation for consumer personalization and 1:1 experiences. 𝗘-𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡 | 𝗠𝗨𝗟𝗧𝗜-𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗩𝗜𝗦𝗜𝗢𝗡/𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬◑ Architected experience design and product roadmap to optimize the eCommerce funnel for faster sales and increased conversion rates. Directed a multi-product vision to drive tangible business impact.
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  • Comcast
    Vice President I Of Digital Experience And User Experience
    Comcast 2013 - 2015
    Philadelphia, Pa, Us
    Led the design and UX for customer experience initiatives for T.V. and entertainment-connected devices. Captured the end-to-end customer journey from sales to activation across the complete consumer experience. 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗝𝗢𝗨𝗥𝗡𝗘𝗬 𝗠𝗔𝗣𝗣𝗜𝗡𝗚 / 𝗨𝗫 𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦 & 𝗗𝗘𝗦𝗜𝗚𝗡◑ Established the customer journey modeling processes used today company-wide; Led a multidisciplinary team, including visual designers, information designers, production artists, strategists, and prototypes.𝗖𝗢𝗡𝗦𝗨𝗠𝗘𝗥 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 & 𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗬 𝗜𝗡𝗡𝗢𝗩𝗔𝗧𝗜𝗢𝗡◑ Key initiatives included UX onboarding experiences, self-service (My Account mobile, Tech ETA, X1 STB), Einstein, and Tech Nucleus employee tools.
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  • Comcast
    Executive Creative Director, Product Design And Ux
    Comcast Aug 2011 - 2013
    Philadelphia, Pa, Us
    Led the product design and UX across all platforms, including mobile, STB, web, and connected devices. Redesigned the customer profile to deliver a fully personalized and modernized experience. Spearheaded “X2”, a redesigned experience for cloud-based entertainment platform across all devices. Launched “X1”, the first cloud-based UI entertainment platform for cable and flexible TV experience.
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  • Electronic Arts (Ea)
    Senior Creative Director
    Electronic Arts (Ea) 2009 - 2011
    Redwood City, Ca, Us
    Evolved and led global digital and online web strategy and UX design across all products for the digital interactive gaming and entertainment company; launched the new brand Origin. Designed/scaled products for global rollout: Origin web/app, E.A. Store, EASports.com, EA.com, and EADM. Redesigned E.A.’s digital DTC initiative; unified customer profile to be platform-agnostic and cloud-based.
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  • Turner (Formerly Turner Broadcasting System, Inc)
    Executive Creative Director, New Products
    Turner (Formerly Turner Broadcasting System, Inc) 2008 - 2009
    Atlanta, Georgia, Us
    Directed the UX and design across all products for complete business lines/brands, including CNN, Cartoon Network, Turner Sports, TNT, TBS, TruTV, and Turner International. Products include mobile apps, websites, ad platforms for on-demand products, and next-gen digital products.
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  • Turner (Formerly Turner Broadcasting System, Inc)
    Creative Director, Cnn.Com
    Turner (Formerly Turner Broadcasting System, Inc) 2006 - 2008
    Atlanta, Georgia, Us
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  • A&E Television
    Manager, Aetv.Com & Biography.Com
    A&E Television 2004 - 2006
    New York, New York, Us
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  • Pixel Moon Media
    Partner, Creative Director
    Pixel Moon Media 2002 - 2003
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  • Women.Com
    Vice President, Design & Development
    Women.Com 1999 - 2001
    Manhattan Beach, Ca, Us
    View
  • Hearst
    Vice President Production, Design & Development For Women.Com
    Hearst 1999 - 2000
    New York, Ny, Us
    View
  • Hearst
    Executive Producer
    Hearst 1996 - 1999
    New York, Ny, Us
    View

Heather Hollis Skills

Content Strategy Digital Media New Media Digital Strategy Information Architecture User Interface Design User Experience Digital Marketing Integrated Marketing Leadership Interactive Advertising Advertising Brand Development Social Media Interactive Marketing Video Television User Experience Design E Commerce Mobile Marketing Content Management Web Analytics Business Development Web Design Seo Art Direction Broadcast User Experience Broadcasting Customer Experience Experience Design Product Innovation User Experience Design Customer Insight Customer Satisfaction Product Design Creative Strategy Product Development Cost Reduction Product Management Strategy Social Media Marketing Team Management Management Team Leadership Digital Innovation Customer Experience Design Sales Growth Customer Journey Mapping Product Strategy

Heather Hollis Education Details

  • New York University
    New York University
    Interactive Telecommunications
  • Colgate University
    Colgate University
    Fine Arts
  • Wharton Executive Education
    Wharton Executive Education
    Leadership For Top Women Leaders
  • Universidad De Salamanca
    Universidad De Salamanca
    Spanish Studies

Frequently Asked Questions about Heather Hollis

What company does Heather Hollis work for?

Heather Hollis works for Comcast

What is Heather Hollis's role at the current company?

Heather Hollis's current role is Vice President, Head of Digital Experience Design | Technology Innovation | UX Design | Creative Experience Strategy | Digital Transformation | Product Design | Business Impact & Performance.

What is Heather Hollis's email address?

Heather Hollis's email address is hn****@****ail.com

What is Heather Hollis's direct phone number?

Heather Hollis's direct phone number is +126721*****

What schools did Heather Hollis attend?

Heather Hollis attended New York University, Colgate University, Wharton Executive Education, Universidad De Salamanca.

What skills is Heather Hollis known for?

Heather Hollis has skills like Content Strategy, Digital Media, New Media, Digital Strategy, Information Architecture, User Interface Design, User Experience, Digital Marketing, Integrated Marketing, Leadership, Interactive Advertising, Advertising.

Who are Heather Hollis's colleagues?

Heather Hollis's colleagues are Corey Johnson, Mruga V., Chad Ollerhead, Brenden Flannigan, Deario Johnson, Lynn Burgess, Eric Rodriguez.

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