Heather Hughes
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Heather Hughes Email & Phone Number

Marketing Leader | CX AI & Analytics | Data & Results Driven | Entrepreneurial Thinker + Doer at NICE
Location: Bend, Oregon, United States 7 work roles 2 schools
1 work email found @nice.com 3 phones found area 541 and 425 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email h****@nice.com
Direct phone (541) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Marketing Leader | CX AI & Analytics | Data & Results Driven | Entrepreneurial Thinker + Doer
Location
Bend, Oregon, United States

Who is Heather Hughes? Overview

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Quick answer

Heather Hughes is listed as Marketing Leader | CX AI & Analytics | Data & Results Driven | Entrepreneurial Thinker + Doer at NICE, based in Bend, Oregon, United States. AeroLeads shows a work email signal at nice.com, phone signal with area code 541, 425, and a matched LinkedIn profile for Heather Hughes.

Heather Hughes previously worked as Director, Product Marketing at Nice and Director, Marketing at Nice. Heather Hughes holds Master Of Arts, Advertising from The University Of Texas At Austin.

Company email context

Email format at NICE

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{first}.{last}@nice.com
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AeroLeads found 1 current-domain work email signal for Heather Hughes. Compare company email patterns before reaching out.

Profile bio

About Heather Hughes

Seasoned marketing professional driven by data and customer insights to grow annual recurring revenue, loyalty, advocacy, and market share. Experience working with executives and cross-functional marketing, sales and customer success teams to build integrated multi-channel marketing programs that drive customers to and through the sales funnel to close new business, renewal, and upsell / expansion. Broad technology industry experience across multiple sectors including Cloud / SaaS, IT research subscriptions, consulting, and hardware.• Go-to-market strategy, integrated marketing campaigns, product launches, analyst relations, public relations, digital demand generation, ABM, sales enablement • Persona development, messaging architecture, and product positioning• Thought leadership and content marketing campaigns• Brand strategy, identity, positioning, and differentiating value proposition creation• Team leadership, cross-functional collaboration, budget planning and managementEmail: heather@heatherhughes.meProfile background photo credit: Siegmund Kamau / CC-BY-SA-3.0

Listed skills include Integrated Marketing, Marketing Strategy, Marketing Communications, Online Marketing, and 44 others.

Current workplace

Heather Hughes's current company

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NICE
Nice
Marketing Leader | CX AI & Analytics | Data & Results Driven | Entrepreneurial Thinker + Doer
AeroLeads page
7 roles · 21 years

Heather Hughes work experience

A career timeline built from the work history available for this profile.

Director, Product Marketing

Current

Hoboken, New Jersey, Us

Director, Product Marketing, NICE Customer Experience Analytics overseeing product marketing team for Enlighten AI for CSAT, Enlighten AutoSummary, Enlighten Gen-Insights, Enlighten XO, Interaction Analytics, and Voice of the Customer.

Jul 2023 - Present

Director, Marketing

Hoboken, New Jersey, Us

Head of Marketing for Customer Loyalty Solutions (CLS) LoB; oversaw product marketing, sales enablement, thought leadership, demand generation, and analyst relations.NICE Feedback Management powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance. NICE Feedback Management enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A holistic solution unified with CXone and the NICE portfolio, NICE Feedback Management delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.• Collaborated across NICE to drive shared success, partnering with sales, product marketing, product management, and customer success• 30% YoY sales pipeline increase • 25% YoY new business ACV growth; fastest growing CXone application• 200% YoY growth in total deals, diversifying across Enterprise, Midmarket, and SMB

Jan 2020 - Jul 2023

Sr. Corporate Communications Manager

Hoboken, New Jersey, Us

NICE CXone is the cloud contact center software leader with the world’s #1 cloud customer experience platform. CXone unifies best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. CXone empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. • Created and implemented segment and persona driven public relations strategy• 57% YoY increase in target media coverage, 28% YoY increase in executive bylines • Achieved share of voice leader in target media; won ten industry awards from 2018 to 2019 • Named a Leader in Gartner Magic Quadrant for Cloud Contact Center as a Service and Forrester Wave for Cloud Contact Centers • Led Customer Experience (CX) Transformation Benchmark to drive media coverage and generate demand

Oct 2017 - Jan 2020

Marketing Strategist

Bend, Or, Us

Clients & Work: • inContact (NICE CXone): Delivered CCaaS and WFM thought leadership working with CMO, product marketing, and PR; developed research-based thought leadership dossier for sales enablement • ProcureAbility: Led successful re-launch of company in six months, with no hiccup in revenue growth; collaborated to ideate new company name, led brand identity, positioning, messaging, and launch including new website, customer communications, and sales tools • Smiths Detection (aviation security): Developed thought leadership content for Internet of Things (IoT) and machine learning (ML) solutions• Extra Space Storage (S&P 500 company): Primary customer research evaluated new business investment • White Knight Fluid Handling (semiconductor manufacturing supplier, a Graco company): Transformed brand for future sale to Graco, including plans for 10X revenue growth in adjacent and new markets such as solar and industrial; performed market, customer, and competitive analysis; led brand identity strategy, corporate positioning, messaging, and product differentiation; developed thought leadership, website content, and product collateral

Jun 2011 - Sep 2017

Director Of Marketing

Jacksonville, Fl, Us

• Head of Marketing; led brand identity strategy, positioning, messaging, demand generation, prospect cultivation, content marketing, website, SEO / SEM, PR, and events including Denali Group-hosted summits • Rolled three business units under unified brand; launched website and sales materials • Results include: 3-year revenue growth of 237%, 20% annual database growth, 35% website unique visits increase, 94% increase in whitepaper downloads

Mar 2008 - May 2011

Director Of Marketing Communications

Carmel, Ca, Us

• Led development of new brand identity, website design, and sales collateral• Developed messaging, wrote content, and drove sales collateral for new executive membership subscription service

2006 - 2007 ~1 yr

Vice President Of Marketing

Us

• Developed growth-oriented programs that contributed to 18 to 20%+ annual growth rates (bootstrapped)• Increased average client contract value 43% with new service go-to-market launch• Achieved 92% renewal rate among focus accounts• Grew lead generation 176%, increased conference attendance 22%; doubled press coverage in 18 months

Jan 2003 - Jun 2005
2 education records

Heather Hughes education

Master Of Arts, Advertising

The University Of Texas At Austin

B.S., Communications

University Of Utah
FAQ

Frequently asked questions about Heather Hughes

Quick answers generated from the profile data available on this page.

What company does Heather Hughes work for?

Heather Hughes works for NICE.

What is Heather Hughes's role at NICE?

Heather Hughes is listed as Marketing Leader | CX AI & Analytics | Data & Results Driven | Entrepreneurial Thinker + Doer at NICE.

What is Heather Hughes's email address?

AeroLeads has found 1 work email signal at @nice.com for Heather Hughes at NICE.

What is Heather Hughes's phone number?

AeroLeads has found 3 phone signal(s) with area code 541, 425 for Heather Hughes at NICE.

Where is Heather Hughes based?

Heather Hughes is based in Bend, Oregon, United States while working with NICE.

What companies has Heather Hughes worked for?

Heather Hughes has worked for Nice, Heather Hughes Marketing Excellence, Procureability, Outsell Inc, and Burton Group.

How can I contact Heather Hughes?

You can use AeroLeads to view verified contact signals for Heather Hughes at NICE, including work email, phone, and LinkedIn data when available.

What schools did Heather Hughes attend?

Heather Hughes holds Master Of Arts, Advertising from The University Of Texas At Austin.

What skills is Heather Hughes known for?

Heather Hughes is listed with skills including Integrated Marketing, Marketing Strategy, Marketing Communications, Online Marketing, Competitive Analysis, Marketing, Lead Generation, and Strategy.

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