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Heather Waters Email & Phone Number

Content Marketing Manager at Reddit, Inc.
Location: Haslet, Texas, United States 8 work roles 3 schools
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Current company
Role
Content Marketing Manager
Location
Haslet, Texas, United States
Company size

Who is Heather Waters? Overview

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Quick answer

Heather Waters is listed as Content Marketing Manager at Reddit, Inc., a company with 999 employees, based in Haslet, Texas, United States. AeroLeads shows a matched LinkedIn profile for Heather Waters.

Heather Waters previously worked as Content Marketing Manager at Crafted On Coffee Llc and Volunteer Community Manager & Content Moderator at Reddit, Inc.. Heather Waters holds Master Of Science - Ms, Marketing from University Of Glasgow Adam Smith Business School.

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Email format at Reddit, Inc.

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Reddit, Inc.

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Profile bio

About Heather Waters

Content Marketing Manager and current Master of Science in Marketing student. I bring to the table years of experience in not only content creation but also community growth and management where I have worked with teams of all sizes from sole proprietors looking to start their marketing journey to C-suite executives and leadership teams looking for insight into better ways to grow and optimize their reach.

Current workplace

Heather Waters's current company

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Reddit, Inc.
Reddit, Inc.
Content Marketing Manager
san francisco, california, united states
Website
Employees
999
AeroLeads page
8 roles

Heather Waters work experience

A career timeline built from the work history available for this profile.

Content Marketing Manager

Current
Crafted On Coffee Llc

United States

  • Supported brands with custom designs and marketing asset creation.
  • Enforced brand guidelines in deliverables to ensure consistency.
  • Created, proofread, and edited copy.
  • Networked with influencers and professionals to promote engagement and increase exposure.
  • B2C marketing strategy and branding consultation.
  • Discord community management & moderation. (500k+ Users)
Oct 2018 - Present

Volunteer Community Manager & Content Moderator

Current

San Francisco, California, United States

  • Moderated and curated content to ensure community and site standards are upheld.
  • Maintained engagement with the community via posts and comments.
  • Monitored community KPI & metrics.
  • Acted as a liaison between Reddit's community teams, and brand leaders, to provide feedback and suggestions for the development of products and services.
  • Recognized for helping grow communities from initial creation to 50+ million unique subscribers.
Mar 2014 - Present

Technical Support Advisor

Dallas/Fort Worth Area

  • Diagnosed and resolved technical hardware and software issues for iOS, and macOS products.
  • Maintained detailed troubleshooting records for each interaction.
  • Resolved most calls within first contact and escalated issues to appropriate teams when necessary.
  • Assisted customers with navigating account security protocols.
  • Received recognition for consistent excellence in customer service and satisfaction scores.
Jul 2018 - Jan 2019

Technical Support Advisor

Dallas/Fort Worth Area

  • Diagnosed and resolved technical hardware and software issues for iOS, and macOS products.
  • Maintained detailed troubleshooting records for each interaction.
  • Resolved most calls within first contact and escalated issues to appropriate teams when necessary.
  • Assisted customers with navigating account security protocols.
  • Received recognition for consistent excellence in customer service and satisfaction scores.
Feb 2016 - Jun 2016

Case Manager

Sherman Oaks, CA

  • Interviewed potential clients to determine eligibility for disability benefits.
  • Prepared and filed Supplemental Security Income, and Social Security Disability Insurance applications within strict deadlines.
  • Maintained detailed records of client interactions and prepared case files for attorney review.
  • Coordinated client cases with hearing and appeals teams.
  • Recognized for accuracy and thoroughness of case files and legal filings.
Jun 2012 - Apr 2014

Medicare Enrollment Representative

Woodland Hills, CA

  • Temporary contract position.
  • Received electronic Medicare part C applications and processed member enrollments in the AMES and ABS processing systems.
  • Verified eligibility for Medicare/Medicaid co-enrollments.
  • Upheld Centers of Medicare and Medicaid Services compliance.
  • Recognized for consistently achieving 99%+ accuracy on enrollments.
Aug 2011 - Jan 2012

Pharmacy Customer Advocate

West Hills, CA

  • (Kelly Services Temp Nov. 2008 - July 2009, Permanent July 2009-Mar. 2010)
  • Call center customer service. Averaged 10-17+ calls/hr.
  • Assisted patients with mail order pharmacy enrollment, explained insurance benefits, and processed pharmacy orders.
  • Assisted in pharmacy claims adjudication.
  • Review patient records in order to make eligibility determinations on prior authorization requests.
  • Extensive use of WGS & WMDS insurance systems for looking up contract and benefit information as well as communicating with case managers.
Nov 2008 - Mar 2010

Customer Service Supervisor

Valencia, CA

  • Supervisor to Trainers, and Customer Service Representatives.
  • Trained new Customer Service Representatives, and Supervisors.
  • Administrative office duties including: answering phones, filing, creating spreadsheets, receiving mail and faxes, and checking in guests.
  • Worked with Retail Manager and General Manager to track sales in order to maintain, and improve per capita.
Apr 2007 - Aug 2008
Team & coworkers

Colleagues at Reddit, Inc.

Other employees you can reach at reddit.com. View company contacts for 999 employees →

3 education records

Heather Waters education

Bachelor Of Applied Arts And Sciences, Marketing - Consumer Behavior And Media Innovation, 4.0

Graduated with a Bachelor of Applied Arts & Sciences degree rank of #1 out of 1148, with a double concentration in Consumer Behavior &.

High School, General Studies

Canyon High School
FAQ

Frequently asked questions about Heather Waters

Quick answers generated from the profile data available on this page.

What company does Heather Waters work for?

Heather Waters works for Reddit, Inc..

What is Heather Waters's role at Reddit, Inc.?

Heather Waters is listed as Content Marketing Manager at Reddit, Inc..

Where is Heather Waters based?

Heather Waters is based in Haslet, Texas, United States while working with Reddit, Inc..

What companies has Heather Waters worked for?

Heather Waters has worked for Crafted On Coffee Llc, Reddit, Inc., Kelly Services, Health Advocates, Llc, and Wellpoint Anthem.

Who are Heather Waters's colleagues at Reddit, Inc.?

Heather Waters's colleagues at Reddit, Inc. include Jeff Jefferson, Lol Lmao, Mike H., Real Guy, and Ivan Matev.

How can I contact Heather Waters?

You can use AeroLeads to view verified contact signals for Heather Waters at Reddit, Inc., including work email, phone, and LinkedIn data when available.

What schools did Heather Waters attend?

Heather Waters holds Master Of Science - Ms, Marketing from University Of Glasgow Adam Smith Business School.

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