Heather Cunningham Email & Phone Number

Danvers, Ma, Us

Full Stack Developer Certificate – Sept. 2024 – June 2025 (anticipated graduation date) (remote, part-time student)* Online program of college classes:-- Web development in HTML, CSS, and JavaScript-- Mobile and Web app development in Vue and React* Backend programming in Node.js, Python and Django* ANTICIPATED GRADUATION DATE: June 10, 2025

Glendale, Ca, Us

PROJECTS AND ACHIEVEMENTS:* Awarded MVP for my scrum team twiceDUTIES AND RESPONSIBILITIES:* Code new features and enhancements in Flutter, Dart, Riverpod, and JavaScript for educational reading games for the My Reading Academy product with responsive, cross-platform design* Code new animations with Flutter implicit animations for My Reading Academy games* Work hand-in-hand, collaboratively with designers and curriculum specialists for not only excellent UI/UX development, but also for effective lesson design and pedagogy to ensure games meet educational standards * Implement Rive animations and other graphical and audio assets from animators and technical artists into Flutter games* Migrate existing My Reading Academy games in Unity to Flutter and Dart* Test those new features, enhancements, and animations* Participate in “Live Ops” sprints -- every 6 weeks each of the scrum teams rotated through being on “Live Ops” for a sprint in which that team would handle any bugs coming in to allow the other teams to avoid context switching from feature development* Participate in daily and weekly Agile scrum ceremonies

PROJECTS AND ACHIEVEMENTS:* Awarded PatientKeeper’s Star Employee Award for 2021* Responsible for writing CommureOS and CommureCare production code in Java and React Native.* Continued branching into PatientKeeper production code by writing bug fixes in Java and JavaScript* Dove deeper into PatientKeeper production code, writing code for new minor features and enhancements in Java, Vue.js, Flutter, and Drools* Successfully, embedded and rotated through several production scrum teams* Assisted scrum teams with unit testing in several frameworks: Junit, Mockito, Jasmine, Testng, Jest, Vue Test Utils, and React Testing Library* Designed in Figma a new proposed internal application, SimHospital, for test data creation* Learned Flutter, Neo4j graph database, Cypher query language, and some design in Figma in the processDUTIES AND RESPONSIBILITIES:* Code new minor features and enhancements for the PatientKeeper application in Java, Vue.js, Flutter, and Drools* Code new minor features and enhancements for the CommureOS application in Java, React Native, and GraphQL* Investigate, debug, and write bug fixes for the PatientKeeper and CommureOS applications* Unit testing on all edited or newly written code* Unit testing on both legacy PatientKeeper code and legacy CommureOS code for units which lack testing

Waltham, Ma, Us

PROJECTS AND ACHIEVEMENTS:* Awarded PatientKeeper’s Stellar Discretionary Bonus Award for “extraordinary performance, behavior, and dedication to the company and [its] values.”* Began working on PatientKeeper production code by writing bug fixes* Refactored the Java Selenium test suite repo for performance and optimal Java code* Assisted with breaking out framework, back-end Java methods from the monolithic Java Selenium test suite repo into one nexus repo as a micro-service and one test suite repo* Helped lead the way of PatientKeeper transitioning from Waterfall methodology to Agile methodology, in which each software scrum team is responsible for conducting their own testing of the PatientKeeper application* Planned, conducted, and taught internal, six-week ‘classes’ for fellow software developers and quality assurance analysts in Cucumber, Xpath, and Selenium (and Java for Selenium for developers), complete with schedules and lesson plans, so scrum teams unfamiliar with testing could start their own testing. Rotated through several software scrum teams, learning the PatientKeeper production code, unit testing in several frameworks, while teaching Selenium testing to those scrum teams* Graduated from training and mentoring new test co-ops/interns to mentoring new test teammates DUTIES AND RESPONSIBILITIES: * Code new or refactored code in Java, JavaScript, Vue.js, and Flutter for bug fixes for the PatientKeeper production code* Maintained and refactored Java code for both the nexus micro-service repo for the test suites and for the Java Selenium test suite repo * Trained fellow developers and QA analysts on Selenium automated testing* Maintained and updated with new features the internal, report-monitoring application* Maintained and updated no-sql, MongoDB in which Selenium test suites’ results were aggregated* Mentor and train new test teammates

Waltham, Ma, Us

PROJECTS AND ACHIEVEMENTS:* Successfully, redesigned front-end of an internal, report-monitoring application with jQuery for better performance and UI/UX* Added new feature to the report-monitoring application:** A webpage in which anyone from the organization easily and intuitively could view the results of test suites by test suite name, date, and/or PatientKeeper app build version** More than one of those filters could be applied to further narrow or broaden those results, as well as compare results by test suite names, dates, and/or PatientKeeper app build version* Continued with prior work of writing, debugging, and refactoring Cucumber and Java for Selenium test suites, and reporting and monitoring PatientKeeper application bugs, becoming the go-to mentor for new co-ops/interns on the teamDUTIES AND RESPONSIBILITIES:* Maintained and updated with new features the internal, report-monitoring application* Maintained and updated no-sql, MongoDB in which Selenium test suites’ results were aggregated* Code test suites and work-flows in Cucumber, Xpath, Selenium, and Java for both functional UI testing and performance testing of the PatientKeeper application* Monitored and maintained Cucumber and Java for Selenium automated test suites, and investigated for failures, bugs, and root causes on a daily basis* Refactored Java test methods when needed* Code new test suites in Cucumber and Java for Selenium prior to new features launching in the PatientKeeper application * Wrote tickets in Jira for any discovered bugs with researched investigation into root cause* Wrote and maintained weekly report of test failures, root causes, bugs, and fixes* Monitored new app features and bug tickets for progress and testing/re-testing, in Cucumber and Java for Selenium, after code completion* On-board and mentor new co-ops/interns on the team, mentoring each for the length of their internship

Waltham, Ma, Us

PROJECTS AND ACHIEVEMENTS:* Awarded a six-month internship/co-op on the functional and performance software testing team * Offered full-time employee position to the same team after only four months of the six-month internship* Debugged and refactored Cucumber/Java Selenium automated test suites until a consistent 95-99% passing rate was achievedDUTIES AND RESPONSIBILITIES:* Code test suites and workflows in Cucumber, Xpath, Selenium, and Java for both functional UI testing and performance testing of the PatientKeeper application* Monitored and maintained Cucumber and Java for Selenium automated test suites, and investigated for failures, bugs, and root causes on a daily basis* Refactored Java test methods when needed* Code new test suites in Cucumber and Java for Selenium prior to new features launching in the PatientKeeper application * Wrote tickets in Jira for any discovered bugs with researched investigation into root cause* Wrote and maintained weekly report of test failures, root causes, bugs, and fixes* Monitored new app features and bug tickets for progress and testing/re-testing, in Cucumber and Java for Selenium, after code completion

Lincoln, Rhode Island, Us

* Maintained and updated with new features and modules the company’s four in-house, inter-office web and mobile applications for back-office use, CCR (Customer Care Representative) use, sales use in the field, and plumbing/electricians/HVAC techs use in the field. * Successfully helped redesign and refactor the UI and code for the selling of membership plans in the Field Services app with JavaScript and jQuery. * Successfully adapted and ported that module for inter-office use in the Admin app using JavaScript, jQuery, and Bootstrap. * Successfully redesigned and created new web pages for the Proposal Output app used by salespeople to create quotes for prospective customers.

Brockton, Ma, Us

* Daily media services and IT set up and troubleshooting for college classroom, meetings, and event computers and digital media equipment. * Assist teachers, administrators, and students with troubleshooting computers and digital media equipment. Track and inventory computers and digital media equipment campus-wide. * Enter and track IT tickets in database systems, Footprints and TeamDynamix.

Stoughton, Massachusetts, Us

PROJECTS AND ACHIEVEMENTS:* Created and built 2 new websites: www.gcsorter.com and www.silverbackpanels.com* Updated, redesigned, and maintained 2 other websites: www.globecomposite.com and www.gcsmarine.com* Oversaw moving of new www.globecomposite.com from the liveSite CMS to HubSpot CMS* Created all online forms, new navigation, new menu structure, new CSS, widgets, and responsive mobile CSS* Created Facebook application to communicate with social media handler, Social OomphDUTIES AND RESPONSIBILITIES:* Coded, wrote, edited, and posted all content (including graphics and email templates) with any necessary HTML, JavaScript, and CSS editing for all 4 websites, social media, email templates* Managed all social media pages and handlers for scheduling posts (Boosted followers by 3000%)* Optimized all 4 websites for SEO, keywords, meta-data and monitored Google and HubSpot Analytics* Researched and wrote all text content, e.g. blogs, tech writing, case studies, press releases, etc. * Maintained online Customer Relationship Management (CRM) databases

* Edited content for style and reading on the Web. Enforced in-house style guide and Yahoo Style. * Managed writers, encouraging them to stay on track and on pace, and advising on any necessary major content changes. * Also, supplemented or revised content independently when writers were unavailable, or the tightness of deadlines required such.

North Reading, Ma, Us

* Designed a wire-frame for a new Web application to be built by the company's developers to work as an in-house, proprietary CMS and customer website that would allow customers to enter project or system data and then find and display any dependencies, inefficiencies, and viable optimizations.* Met weekly with Product Owners to discuss design and review requirements.

* Reorganized existing web pages for use on a new company website (www.slabbkiosks.com). * Basic coding in HTML and JavaScript using Dreamweaver. * Uploaded pages and code to the company server. * Designed and wrote basic technical specs on offered equipment for new web pages for the new website, as well.

El Segundo, Ca, Us

PROJECTS AND ACHIEVEMENTS:* Helped redesign DIRECTV’s most used troubleshooting web application, used by Customer Service Rep.’s (CSRs) to diagnose and resolve searching for satellite signal issues* Wire framed 1700 different scenarios of troubleshooting steps for that web application* Helped bring the web application from a linear step-by-step format to an interactive format* Resulted in a 20% reduction in CSR handle time and a 20% increase in one call resolution* Helped oversee migration of content from static intranet websites to a new dynamic CMS (Tridion) for DIRECTV’s seven intranet websitesDUTIES AND RESPONSIBILITIES:* Created web pages with dynamic components within the CMS for DIRECTV's seven intranet knowledge base websites* Attended and participated in Agile tech services meetings and scrum meetings* Produced optimized flow charts and wire frames for technical troubleshooting web applications* Successfully saw content through the wire frame stage to implementation and production* Interpreted into layman’s terms Field Engineering Technical Communication documents and White Papers * Created help and how-to web pages for software and hardware for both DIRECTV's seven intranet knowledge base websites and https://support.directv.com/

Burbank, California, Us

* Wrote, designed, and edited the company newsletter on a monthly basis. * Wrote and edited travel guides for visiting CEOs, along with handling all company travel plans. * Wrote, designed, and edited several How-To guides for in-house software programs. * Other basic Exec. Asst. duties, such as scheduling meetings, caterers, reservations, filing, faxing, emailing, answer phones, mail sorting, etc. * This was a contract position for 5-6 months only, while the permanent employee was on Maternity Leave.

PROJECTS AND ACHIEVEMENTS:* Awarded District 7 certificate for “creatively implementing 7th grade curriculum.”DUTIES AND RESPONSIBILITIES:* 7th and 8th grade teacher* Taught intervention classes for students with behavioral problems* Experienced at lesson design and time management, presentation design, creating a physical space and logistics conducive to learning, planning agendas and objectives, managing supplies/resources for student use. * Created and wrote original lesson plans

PROJECTS AND ACHIEVEMENTS:* Nominated for “Who’s Who of Young Professionals.”DUTIES AND RESPONSIBILITIES:* Educate consumers about our product, Rainbow Play Systems, about playground benefits, and about playground safety* Educate consumers on the appropriate play system for their child’s or children’s needs and ages* Educate consumers on* Helped design displays of play systems twice yearly at the three Los Angeles area stores* Designed play systems for clients to safely and aesthetically fit yards* Company employee trainer and educator

Boston, MA & Los Angeles, CA Arts & Crafts/ Nature Teacher – Tumbleweed Day Camp: * Taught arts & crafts classes, with an environmental focus, over an eight-period day for students, ages 4-14* Created & wrote original lesson plansLiterary Development Intern – Radmin Co: * Script coverage; script logging; script/creative research; attend weekly creative meetings* Admin. duties, such as: scheduling, filing, correspondence, answering phones, & emailingProduction Assistant – Cohn & Co: * Pre-production and Set P/A for Applebee’s & other commercialsAdministrative Asst.– Ranger Golf Construction: * Administrative Assistant to two Architects* Organized files, purchase orders, tracked databases, budget, managed office & supplies, scheduling, correspondence, answering phones, & emailingFreelance Correspondent – CNC Newspaper Co: * Various freelance writing works, such as newspaper articles for small, local newspapers* Wrote both feature & human interest stories

PROJECTS AND ACHIEVEMENTS:* Produced web pages on www.mybytes.com and www.sixdegrees.com displaying Commonplaces’ proprietary CMS and Hub technology * Hand-coded HTML and JavaScript, and copyedited text, for web pages* Proofed hand-coded HTML; worked hand in with Senior Producer to ensure proper use of website and HTML* Created all web pages for, and wrote and enforced, the writing style guide followed by writing staff* Wrote comprehensive Help/How-To Guides for Commonplaces’ programs, such as instant messaging and web cam programsDUTIES AND RESPONSIBILITIES:* Managed a team of 20 writers* Wrote and copyedited in-house articles to strengthen original content of the websites* Tested website features as part of Quality Assurance team* Copyedited the entire mybytes.com and sixdegrees.com websites on a daily basis* Performed Internet research* Wrote and copyedited business presentations and promotional items

Portland, Or, Us

PROJECTS AND ACHIEVEMENTS:* Awarded “Reporter of the Quarter” and “Reporter of the Year”DUTIES AND RESPONSIBILITIES:* Wrote, edited, and prepared technical reports, regarding construction projects, to meet daily production deadlines * Copyedited entire bulletin on a weekly basis. Interviewed architects regarding current construction projects* Verified and updated reports to ensure information accuracy, and developed and maintained rapport with industry contacts

NECN: * Architectural Reporter for Maine, Vermont, and New Hampshire Children’s Network Television, Charles River Studio:* Set P/A and Child Wrangler on Sesame Street’s “Elmopalooza”Redtree Productions:* Set/Art Design P/A for pre-production and production of four Bell Atlantic commercialsLovinger/Cohn & Associates, Inc.:* Office P/A for pre-production of 13 CVS/pharmacy commercials* Set/Art Design P/A and Child Wrangler during shooting* Office P/A again during post-production

Graduate Certificate, Full Stack Development

Graduate Certificates, Computer Science

Graduate Certificate, English Language Arts

Bachelor Of Science - Bs, Communication And Media Studies

Hs Diploma, Communications/Psychology