Heather Jacks Email & Phone Number

Responsible for all aspects of day-to-day operations and profitability of the center by overseeing and executing all client administrative and technical services and for ensuring rapid response and high client satisfaction levels through the management of center staff and resources. The OM is responsible for supervising the Team Members in the center. They provide quality administrative and telephone backup to Team Members, clients and management, as needed. They also assist the GM with all aspects of sales, and marketing of the center.

www.myspace.com/heatherjacksFor More info contact management at:Wes Mayers / Redline Entertainment Inc.30 Music Square WestSuite 151Nashville, TN 37203615.340.0056

Duties included but were not limited to: interviewing, recruiting, and training tutors and other workers ● supervising volunteer groups of up to 200 people ● maintaining work logs and schedules of all workers ● purchasing ● promoting MH through media relations activities such as press events, press-releases, at all nonprofit functions, and public events ● organizing and coordination fundraisers and overseeing all related committees ● establishing overnight stay and eating arrangements for all volunteer campus visits ● expedited and wrote organization’s grant proposals ● upkeep of company website ● performing guided tours to facility ● preparing donor acknowledgements and reports ● maintaining donor database and files.

Duties included but were not limited to: being first line of communication with all clients, customers, and outside vendors ● creating and maintaining company benefit presentations and paperwork ● performing office training on sexual harassment and other HR issues ● upkeep of client payments and delinquent accounts ● retrieving outside vendors for needed tasks ● planning of annual office Holiday party and other holiday events ● purchasing of all office supplies ● generating and maintaining potential client databases ● preparing presentations, internal communications and briefing notes for use with a range of different audiences.