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Heather Alexander is listed as Maternal Mental Health Operations Leader at Momwell at Momwell, based in Dundas, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Heather Alexander.
Heather Alexander previously worked as Head of Clinic Operations at Momwell and Provider Success Team Lead at Elemy. Heather Alexander holds B.Kin, Kinesiology from Brock University.
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I lead the Clinic at Momwell, a leading virtual therapy platform for mothers' mental health. With over 15 years of experience in healthcare operations, I leverage my credentials as a former regulated health professional as well as a Birth Professional to champion our mission of providing top-tier, compassionate, and accessible care for mothers across North America.I oversee our therapy team and ensure high-quality service delivery, strategic growth, and customer satisfaction. I also foster a positive and supportive culture for our employees, reflecting my personal commitment to reducing stigma and barriers in maternal mental health. Some of my key achievements in behavioral healthcare operations include maintaining treatment plan utilization rates at over 85%, achieving and retaining over 80% Net Promoter Score, and building and directing a cross-functional team of 200+ staff from ground up. I am passionate about empowering mothers to thrive and supporting them throughout their mental health journeys.
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Canada
As the Clinic Operations Manager at Momwell Heather leverages her over 15 years of healthcare expertise to champion our mission of providing top-tier virtual therapy and resources for mothers' mental health journeys. Her leadership extends to overseeing our therapy team, where she ensures high-quality, compassionate care and strategic growth for Momwell.
In this phase of my professional career arch, I built and directed a cross-functional team of 200+ employees from ground up reaching 100% SLAs in six months.My key responsibilities in this role include:☞ Leading team members to ensure a streamlined flow of care activities.☞ Fostering positive growth culture for employees, reflecting a genuine flair for.
In this capacity with Elemy, I was responsible for overseeing a large caseload of clients, bringingmultiple stakeholders together through operational and logistical assistance with focus on providingexcellent ABA care to families across the United States.Key day-to-day tasks included:☞ Driving the post-onboarding client experience and managing customer.
Dundas, Ontario
During my time over here, I was leading and managing end-to-end operations of this dynamic privatemassage therapy practice within a larger clinic practice. It is noteworthy to mention that I createdmeticulous medical records and reports while upholding integrity/confidentiality and adhering to allHIPPA standards.My key achievements in this involved:☞.
Hamilton, Ontario, Canada
☞ Mentored a class of Massage Therapy students through their practicum, securing 95% passrecord on the College Board examinations.
Vaughan, ON
☞ Managed a large caseload of pediatric clients, while collaborating with healthcare specialists andexperts at Sick Kids Hospital.☞ Established the role as the first ever staff massage therapist at Sick Kids Hospital in Toronto.☞ Took a well-served maternity leave during 2013 - 2015
200 Front Street West, Toronto
☞ Managed and implemented a case load of predominantly WSIB and MVA claim treatmentprograms.
Toronto, Canada Area
A doula is a person who attends the birthing family before, during, and just after the birth of the baby. I am trained to deliver emotional support from home to hospital, ease the transition into the hospital environment, and be there through changing hospital shifts and alternating provider schedules. As a Doula I serve as an advocate, labour coach, and.
In this role my key tasks and contributions included:☞ Provided massage therapy services to a caseload of patients looking for psychotherapy for avariety of diseases and mental health conditions.☞ Planned and coordinated a research study integrating the influence of massage therapytreatments and psychotherapy services on client outcomes.
Toronto, Canada Area
-Personalized Fitness Consulting specializing in functional training involving mainly weight bearing activities, strengthening the whole body. Adapts or develops exercises which allow individuals to perform the activities of daily life more easily and without injuries-Strong expertise in core and postural strengthening.-Registered Massage Therapist through.
Supported patients through their injury recovery process. Prescribed and monitored rehabilitative exercises. Administered electrical modalities. Effectively treated a variety of acute and chronic pain conditions associated with workplace, sports, and repetitive strain injuries.
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Heather Alexander works for Momwell.
Heather Alexander is listed as Maternal Mental Health Operations Leader at Momwell at Momwell.
Heather Alexander is based in Dundas, Ontario, Canada while working with Momwell.
Heather Alexander has worked for Momwell, Elemy, Blueberry Therapy, Trios College Business Technology Healthcare, and Boomerang Health Powered By Sickkids.
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Heather Alexander holds B.Kin, Kinesiology from Brock University.
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