Heather Baumgartner Email & Phone Number

Reston, VA, US

• Work in partnership to help transform the organization by bridging the business and technology gap between government management, product managers, product owners, subject matter experts, technical architecture, and.
• Help SAFe (Scaled Agile Framework) teams align features and efforts with initiatives and priorities identified by government leadership and encourage building a backlog for things not yet prioritized.
• Review, analyze and translate features, processes, and workflows to business or technical models to help visualize context, plan architectural runway, and identify capabilities needed.
• Deliver features providing incremental value with the teams.
• Work across trains to support feature dependencies and integrations.
• Analyze design and technology options with the technical architect. Identify tradeoffs and provide recommendations.

Reston, VA, US

Collaborated with SAFe teams on full life cycle development, understood business processes and workflows, delivered software solutions that provide a cohesive product and business value, used systems view thinking for feature integration, and documented designs. Provided data model reviews and support on services story criteria. Identified ambiguities in.

Mclean, VA, US

• USDA/NRCS Contractor – Team ASRC Federal Vistronix (Azimuth Business Solution sub-contractor) * Also served as Application Engineer/Systems Analyst
• Lead analysts and Scrum team in story development, business requirements elicitation, functional requirements documentation, and grooming.
• Develop stories and document functional and technical requirements.
• Utilize Unified Modeling Language (UML) documentation standards to guide systems design.Conservation Delivery Streamlining Initiative:
• Efficiently and effectively decomposed hundreds of functional and technical requirements for a conservation delivery streamlining initiative to integrate multiple legacy information systems.
• Documented SOA system configurations from developers and systems analysts by migrating a dependency diagram from Microsoft PowerPoint to Visio, and recording configurations the configuration management.

Fort Collins, US

• Managed Software Assets for ~1,200-1,800 employees, depending on the season.
• Procured over $250,000 of software in 2012.
• Managed a project to design and implement an entirely new IT help desk system for 60 technicians and 1,800 employees.
• Read, analyzed and interpreted enterprise, server and end-user license agreements and other regulations.
• Ensured employees comply with license agreements by tactfully requesting an employee provide license documentation or uninstall unlicensed software.
• Reviewed and analyzed software requirements and dependencies within product documentation.

Roseland, New Jersey, US

• Planned and managed the project for a data migration and successfully migrated 1.7 million document management records.
• Saved the business unit the amount of two full-time employee salaries each year by managing a project that enhanced product features, increased accuracy, and automated 140,000 data transactions per month. - 4,500.
• Conserved $10,000 on software procurements by carefully reviewing vendor contract proposals and license agreements.
• Wrote pseudocode for a vendor, resulting in correct redesign of a desktop utility.
• Devised project plans in Microsoft Project that includes hierarchical dependencies in order to meet activity and milestone deadlines, and control project risks and scope creep.
• Analyzed for the IT Director's fiscal planning, the project scope and detailed costs for migrating Kofax document management/capture and customized vendor components to highly available architecture.

Roseland, New Jersey, US

• Formed relationships and established client needs amongst Human Resources Directors and C-level Executives in Public and Private sectors.
• Exceeded business-to-business inside sales goals consistently by 14% or more.
• Wrote needs-based product demonstrations and presented them verbally, virtually in Webinars, and via email.
• Assisted with managerial duties including running Oracle database queries to Excel. Provided feedback to the marketing department by testing the IT department's Oracle releases, reviewing promotional materials, and.

Roseland, New Jersey, US

• Researched employment reference information efficiently and professionally by Internet, email, telephone and fax.
• Consistently surpassed individual requirements and contributed to the team.

Master Of Science, Computer Information Systems: Database Technologies

Bachelor Of Science In Business Administration, Marketing Major. German Minor.

Associate In Applied Science, Marketing: Ski Business

High School