Heather Bethune Email & Phone Number

Cincinnati, Oh

Chicago

Primarily manages communications with clients, guests and inbound inquiries for Chicago vacation rental properties. Part of the operations team and assisting the Head of Operations in a number of ancillary duties.

Cincinnati, Oh

Acted as the first point of contact and representative of the hotel brand in-person and over-the-phone. Managed prioritization of guest services, administrative processes, and individualized bespoke moments of delight for hotel guests.

Cincinnati, Oh

Responsible for creating content for official branded social media platforms: Twitter, Facebook and Instagram. Responsible for managing shares, comments and mentions while maintaining a professional outward brand presence. Acting as liaison for Customer Service across all social media.

Managed logistics for the CEO including emails, calendar, meetings and travel details. Took a proactive role in email communication and organization, triaging priority conversations with confidentiality and diplomacy.

Cincinnati, Oh

Curated an open and inviting environment conducive to community play at Play Library. Managed the front desk, greeting guests and maintaining a clean, welcoming and safe environment.

Cincinnati, Oh

Greeted guests personally with warmth and welcoming communication. Organized the reservation list and employed creative problem solving to accommodate all the needs of guests, coworkers and floor manager.

Interdisciplenary Studies, Women'S Studies

Activities and Societies: WZRD Radio, International Student Host

Social Studies