Heather Johnston work email
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An inspiring, results driven leader with a proven track record for relationship development, client service, collaborative problem solving and talent development. Strategic thinker who takes a broad look to find new business opportunities and re-define success. Able to navigate complexity and build productive relationships across boundaries. Comfortable and effective in the board room and on the shop floor.Specialties: Relationship Building, Team Development, Consultative Selling, Problem Solving, Work Process Improvement, Presenting
Heather Johnston Consulting
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Managing DirectorHeather Johnston Consulting May 2016 - PresentToronto, Canada AreaHeather Johnston Consulting offers HR Capability On Demand. Specializing in organization optimization/transformation, change management, employee engagement and recruitment – a unique solution to your emerging HR needs. Have a problem? Missing on goals? Project stalled? HR Manager on leave? Following an initial consultation, I will provide you with a detailed proposal to meet your business needs. My success is driven by:• A unique ability to connect quickly and develop productive business relationships. Your employees will quickly come to trust me.• My deep experience, openness to new ideas, and ability to gain buy- in and alignment across different levels of the organization.• Experiences and insights from over 15 years senior management experience in the Consumer Products industry spanning operations, human resources and sales. • Experience in strategy development and deployment, organization design and transformation, policy development, rewards/performance management system design, change management, training and development and recruiting. • Experience in acquisitions, sourcing and outsourcing from RFP through implementation.• Recent work experience in both public (university) and private sector workplaces.
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Retail Supply DirectorProcter & Gamble Inc. Jul 2006 - Feb 2015Loblaw Sales Team• Led and developed the team responsible for customer service and operations for a dynamic $500M business. Delivered step change results in the core business while managing initiative program delivery and annual cost saving targets.• Developed retailer relationships that enabled unprecedented results in the areas of customer service, data sharing and promotion management delivering over $5M incremental sales• Led the co-creation and implementation of the value chain strategic plan with senior supply chain leadership at Loblaws• Coached new leaders on performance management, employee engagement and principle-based decision making.• Implemented several Value Chain savings projects delivering over $15M in cost reduction• Set long term strategy and the detailed annual plan internally and externally with Loblaw• Benchmarked within the Global company to find reapplication opportunities to drive local business• Designed and implemented a new team design to broaden integration with account resources• Delivered 100+ indices on key metrics (Inventory, Service Level, Shelf in stock) -
Country Hr Leader/National Customer Service & Logistics Director- Pet DivisionProcter & Gamble Jan 2000 - Jun 2006• Led the cultural and organization integration between Iams Canada Inc and Procter & Gamble• Led a 60 person/3 site network of warehouse and Customer service centres exceeding KPI's• Led the team through site shutdown, employee transitions and corporate integration• Defined, documented new HR policy & procedures including Salary and Performance Management• Led 2 enterprise/ order management system implementations BAAN (2001), SAP( 2002)• Met or exceeded Key Performance Indicators each year
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Site Hr ManagerProcter & Gamble Jul 1997 - Jun 2000Weston Paper Plant• Responsible for payroll, employee relations, public relations, and training for a site of 500 represented employees.• Advised Plant Manager and cross-functional lead team on organizational effectiveness and employee engagement.• Led the bi-annual employee opinion trend survey identifying key trends and priorities• Received P&G HR Leadership Certification and became a Zenger Miller Leadership Program qualified facilitator• Implemented a site wide change from a traditional to merit based work system.• Led technician and management recruiting, retention and succession planning strategy.
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Site Logistics ManagerProcter & Gamble Jul 1992 - Jun 1997Weston Paper Plant• Integrated 3 departments to 1 supply chain organization delivering over $3Million in savings• Sponsor role for Warehouse Mgmt system implementation • Implemented Safety Key Element program that reduced lost time injuries by 20%
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Student Loans OfficerThe University Of British Columbia Jul 1986 - May 1988Point Grey Campus- Office Of Awards And Financial AidFull-Time Summer/Part-Time Winter. Assessment of Student Loan Applications. -
Administrator Loans And Financial AidSimon Fraser University Jul 1987 - Dec 1987Burnaby, British ColumbiaFull time temporary replacement for the campus Student Loans Officer and Emergency Loans Administrator (July/August). Part time Student Loans assessment September-December.
Heather Johnston Skills
Heather Johnston Education Details
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Finance, Operations Mgmt
Frequently Asked Questions about Heather Johnston
What company does Heather Johnston work for?
Heather Johnston works for Heather Johnston Consulting
What is Heather Johnston's role at the current company?
Heather Johnston's current role is Business Consultant.
What is Heather Johnston's email address?
Heather Johnston's email address is johnston.hl@pg.com
What is Heather Johnston's direct phone number?
Heather Johnston's direct phone number is +177060*****
What schools did Heather Johnston attend?
Heather Johnston attended The University Of British Columbia.
What are some of Heather Johnston's interests?
Heather Johnston has interest in Animal Welfare, Education, Children.
What skills is Heather Johnston known for?
Heather Johnston has skills like Strategy, Leadership, Cross Functional Team Leadership, Consumer Products, Retail, Management, Supply Chain Management, Human Resources, Organizational Development, Marketing Strategy, Leadership Training, Recruiting.
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