Heather Sinclair Email and Phone Number

● Served as a liaison amongst school district programs, community agencies, teachers, and families.● Developed referral systems and procedures among families, staff, and community agencies to facilitate delivery of services that include health, mental health, education, safety, housing, and employment.● Coordinated activities to increase family involvement and build support for educational goals.● Developed services that are inclusive of family diversity and based in a strengths-perspective model.● Made regular home visits to families to develop rapport, assess needs, and build on strengths

● Lead coordinator for the collection, analysis and reporting of ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) data at the individual child, classroom, center, district and program-wide levels.● Developed and implemented district-wide recruitment efforts to optimize full-funded enrollment of Head Start programs.● Created and enforced comprehensive policies and procedures that supported the goals and objectives of ERSEA.● Provided training, mentoring and ongoing monitoring of assigned family services personnel.● Implemented, supervised and supported the implementation of Head Start Program Performance Standards across district-wide early education program.

● Provided skillful and productive operation of the front office to ensure a positive impact on operations.● Initiated purchase orders, confirmed pricing, placed building/classroom orders, submitted organized documentation to Accounts Payable for credit card reconciliations.● Maintained the Principal’s calendar and regularly assisted with specific tasks and projects throughout the building. ● Maintained consistent and accurate payroll, attendance, and compliance records for building staff.● Responsible for the collection, entry, reporting and maintenance of records relating to early childhood education.

● Implemented a comprehensive curriculum for children that would provide experiences that encouraged individual differences regardless of special abilities, talents, ethnic heritage, culture, and language.● Created and maintained a nurturing and appropriate learning environment for all students.● Effectuated a process-oriented curriculum while maintaining strict confidentiality in all matters.

●Managed all front office operations including patient intakes, medical records/billing, point of sale and scheduling. ●Developed and maintained office documents that tracked P/L, patient compliance, inventory, and client contracts. ●Ensured superior customer service with both internal and external clients throughout their company experience.