Heather S. Email & Phone Number

Leading a team of educators to provide a safe and productive learning environments fostering cognitive, physical and social emotional development skills in line with NAEYC and state licensing.Consistent upper management experience since 2006 to present. Experience overseeing multi-site facilities, large facilities, model centers and remodels. Maintaining operational costs, 90% or above, positive parent survey/reviews, ongoing enrollment increases and staff retention. Heavy focus on employee development, succession planning, 9-Block metric, training and development, employee engagement, mentoring, coaching employees and future leaders through thier career life cycle. Provide a culture and space where staff have the ability to grow and develop.Training and development, presentations, SWOT, needs analysis and business acumen within the early education field. Guide staff through tuition reimbursement programs to develop skills for long term positions within the education field. Project management skills overseeing remodels/rebuilds of education facilities.Experience with multi-site oversee for accreditation and grants. Experience with oversee via a non-profit after school program for FBG grant renewals. Strong decision making skills, policy implementation, writing, drafting, meeting licensing and state requirements, ensuring low turnover with positive staff interactions and opportunities for mentoring, growth, coaching and staff mediation. Staff observations, job appraisals and action plans. Monitor profit and loss and ensure positive financial changes to maintain bottom line. Continued parent/client interaction, proactive approach to problem-solving, make recommendations for student services based on observations, marketing events, sales, client relations, employee relations and maintaining FTE and ROI. Experience with needs assessment for ongoing training and development of staff and center operations. Training and development, diversity training, mentoring, succession planning, introduction to total rewards, compliance with CA state employment law, workday, ADP, time express management, maintaining labor laws.Experience as an expert witness for various childcare legal cases for The Expert Institute including depositions.Experience overseeing hourly staff within a teachers union, arbitration, Unions meetings and unemployment court.SHRM CP certified. Currently completing my second Master’s degree in HR business partner with Villanova University. The only fence against the world is a thorough knowledge of it. - John Locke

Listed skills include Training, Curriculum Design, Teaching, Recruiting, and 32 others.