Heather Beaudry Email & Phone Number

Oakland, Ca

Melbourne, Florida, United States

• Provides oversight for the solicitation of quotes, preparation of purchase requisitions• Contract preparation and management for equipment, services, and capital construction projects• Prepares project reports and related data • Serves as the administrative liaison between County operations and administrative functions related to capital construction projects and services • Maintains vendor of record lists (VOR) for the Utility Services Department• Monitors and supervises the maintenance of project records and documentation• Assists Finance Officer and Director in Capital Equipment budget planning and management• Developed and managed multiple department contract management tracking spreadsheets• Ensures all solicitations are developed and advertised in accordance with all federal, state, and local requirements• Reviews and approves addendums, bid tabulations, and notice of awards for solicitations prior to publishing by Purchasing Department• Monitors public construction bonds, maintenance bonds, and certificates of insurance (COI) for accuracy and updates as necessary• Coordinates with County Manager, County Attorney, Risk Management and Central Services offices for contract execution of all services and capital construction projects for Utility Services Department • Assists department staff with all Procurement related questions and issues• Monitors vendor compliance with E-Verify• Transformed team dynamics by effectively coaching and enhancing the skills of a direct report within seven months. Successfully, identified and addressed areas for improvement, fostering professional growth and contributing to a more capable and cohesive team• Crafted agenda memos that condensed complex information into concise and compelling narratives, successfully achieving board approval• Produced compelling internal memos for County Management review and approval, utilizing advanced writing and advocacy skills

Melbourne, Florida, United States

• Effectively completed 27 solicitations of greater complexity for Parks and Recreation, Public Works, and Library Services• Spearheaded an overhaul to County Policy BCC - 25 - Procurement, which was recently approved by our board, improving purchasing efficiencies at the County by increasing the dollar thresholds. The greatest benefit of the change gave using departments more control over small dollar purchases, greatly reducing acquisition time• Teaches Purchasing Training classes for SAP Requisition, Basic Purchasing, and Advanced Purchasing• Performs detailed bid analysis and makes award recommendations to departments taking into consideration budgetary constraints to achieve the most cost-effective outcome• Subject matter expert in Purchasing to effectively advise internal stakeholders on purchasing contracts and procedures• Successfully negotiates with suppliers to get the most cost-effective solution for the County’s acquisition needs• Receives, reviews, and processes high dollar, and complex purchase requisitions, creating purchase orders if complete and correct• Polishes and coordinates with end-user departments to finalize the scope of services into advertisable solicitations including Invitations to Quote, Invitations to Bid, Requests for Proposals, and Requests for Qualifications• Assigned to support Parks and Recreation exclusively, while still working with other County Departments as assigned. Conducts meetings to discuss commodity and service purchases and determine the priority of bids to be advertised• Specialized commodities: Sod/Turfgrass, Petroleum Products, Lawn Maintenance, Cured-in-Place Pipe Installation as well as HVAC Repair and Maintenance• Performs logistic support during declared Emergencies (Covid-19 and Hurricane Ian)

Brevard County, Florida, United States

• Drafts, reviews, and creates solicitation packages including Invitation to Quote, Invitation to Bid, Request for Proposal, and Request for Qualifications• Develops, manages and communicates County policies as it pertains to acquisition requirements, acquisition guidance, and procedural instructions• Reviews solicitation responses for completion and prepares analysis of responses for review by end-user, makes recommendation of award based on responses in line with County policies• Performs market analysis, including reviews of competition, and utilizes the market data to inform negotiations with respondents as appropriate• Coordinates with a diverse group of stakeholders including Department Directors, County Management, Contractors, and subject matter experts; treating all with a high level of professionalism and a customer service mindset• Manages contract renewals and extensions on a day-to-day basis, reviewing, analyzing, and negotiating price increase requests• Developed and maintains an online database of procurement contracts to improve purchase order processing efficiency

Manchester Center, Vt

* Integral part of the team that keeps a town of 4,391 people operating smoothly.* Provides first point of contact for constituents, successfully resolving issues and providing requested information. * Designs a two part Annual Report that averages 100 pages. The reports are complied from over 30 different sources. (See links below.)* Manages the Town Credit card that averages $12,000 in transactions monthly. Gathering approximately 53 receipts in order to pay the credit card, while adhering to town policies.*Maintains registrations for a fleet of 60 vehicles and equipment.

* Planned a super productive trip for 12 remote employees to visit and work at the NYC offices of the Huffington Post. Coordinated all hotel, air and travel reservations as well as dinner reservations and team building activities; all while staying within $30,000 trip budget.* Co-Managed the day to day operations of a team of 40 employees * Wrote and communicated constantly changing moderation guidelines to the team* Held team meetings via teleconference to advise changes in team structure* Maintained a positive attitude during difficult restructuring phase to ensure team morale remained high* Mentored employees who weren’t performing up to company standards* Liaised with upper management team needs and pressure points to determine effective resolution

* Oversaw a team of 7 that processed an avery of 1,000 Zendesk Tickets daily as well as 200 support requests from bloggers* Trained all new hires on ZenDesk ticketing system using Skype and Google Hanguots* Escalated site issues to all stakeholder’s to ensure proper operation of the website and prioritization of bug fixes* Built knowledgebase to serve as a deflection tool to reduce daily numbers of tickets* Restructured the ticketing system in order to process higher volumes of support tickets without needing an increase in staffing* Wrote and maintained over 150 canned responses* Expanded team responsibilities as company needs demanded with limited additional manpower * Continually researched and implemented Customer Support best practices

• Submit accounts to market on a rush basis.• Research and distribute quotes for renewal and new business in a fast paced environment.• Track accounts throughout processing to meet sales quotas.*Learned InDesign to create professional quality 61 page sales brochure.*Trained new teammates on all responsibilities of the job. *Prepared and processed invoices for commercial insurance policies. *Trouble shoots customer’s inquiries and resolves issues in a pleasant and satisfactory manner. *Assists Brokerage Manager with calendar maintenance and travel arrangements. *Performed tasks out sided of the office as requested.*Lead special projects