Heather Keener Email & Phone Number

Red Lion, Pa, Us

York, Pa

Maintain an account base with the goal of increasing share and revenue. Prospect, develop new relationships, and close new accounts.Build strong client relationships by consistently delivering client interactions that develop trust and show value.Process and enter estimates for assigned client base and new prospects.Customer and quality focus on all projects.Communicate and aid production personnel to ensure timely and correct processing of client job orders.Oversee estimates, bindery schedules, and problem solve any issues.Educate clients concerning materials, processes, and machinery to manage expectations.

United States

Reconciled discrepancies in cycle counting physical inventory versus electronic inventory.Perform audits of warehouse inventory.Prepared explanations with financial discrepancies.Adjusted discrepancies between physical and virtual inventory.

Mechanicsburg, Pennsylvania, United States

Scheduled and lead client meetings, clearly communicating agenda, objectives, and results of meetings to all participants.Remained current on the client’s business, marketing, and competitive environments. Used this knowledge to propose new services and add-on initiatives that aided in client growth.Worked collaboratively with the client and project team, to develop marketing plans, create timelines, writing marketing goals, timelines, and assign responsibilities.Acted as a liaison with the graphic design department to provide service line, advertising, and branding materials to the clients.Implemented day-to-day administrative oversight of project hours and budgets.Oversaw monthly client billing by reviewing media invoices, graphic design projects, copy writing, and expenditures.

York, Pennsylvania, United States

Managed 40 regional/national accounts with focus on top key accounts.Negotiated radio and online flights to meet media buyer's market goals and station revenue goals.Operated with strong business acumen and industry knowledge.Worked with political candidates to develop schedules for pre-and post-election campaigns.Outperformed monthly sales goals.Successfully collected monies owed keeping bad debt under 3%.

Harrisburg, Pennsylvania, United States

Achieved a seven-figure account list.Built professional relationships with clients at all organizational levels while ensuring ongoing client satisfaction. Serve as the day-to-day contact for client stakeholders and decision makers.Accomplished memorizing daily prime-time programs, 7p-11p, among three key demos across 15 top rated cable networks to create very targeted schedules to reach the client’s sales or branding goals.Negotiation, critical thinking, analytical, and decision-making skills.Top biller in the department who consistently surpassed quarterly and yearly goals.

Greater Harrisburg Area

Created retail-based promotions and events to drive foot traffic and increase sales.All developed programs were turnkey in nature and fully funded by vendor incremental dollars.Proactively managed, all aspects of the project: scope, issues/risks, schedule, budget, quality, communication, team and client relationship.Created a six-figure 12-week promotion with a 32+ location convenience store chain using a created reward card entry system, offering a Harley Davidson motorcycle as first prize, which was totally funded with incremental dollars from their vendors.Directed the sales staff and created training programs which focused on retail-based sales driven programs.