Heather Holland
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Heather Holland Email & Phone Number

Sr. Communications and Plain Language Specialist GS14 at Centers for Medicare & Medicaid Services
Location: Baltimore, Maryland, United States 8 work roles 3 schools
1 work email found @swhealthcenter.org 2 phones found area 410 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email h****@swhealthcenter.org
Direct phone (410) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Centers for Medicare & Medicaid Services
Role
Sr. Communications and Plain Language Specialist GS14
Location
Baltimore, Maryland, United States
Company size
6117 employees

Who is Heather Holland? Overview

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Quick answer

Heather Holland is listed as Sr. Communications and Plain Language Specialist GS14 at Centers for Medicare & Medicaid Services, a with 6117 employees, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at swhealthcenter.org, phone signal with area code 410, and a matched LinkedIn profile for Heather Holland.

Heather Holland previously worked as Communications & Plain Language Specialist GS14 at Centers For Medicare & Medicaid Services and Director of Development & Patient Engagement at Santa Rosa Community Health Centers. Heather Holland holds Ma, Composition & Rhetoric from Salisbury University.

Company email context

Email format at Centers for Medicare & Medicaid Services

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*@swhealthcenter.org
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AeroLeads found 1 current-domain work email signal for Heather Holland. Compare company email patterns before reaching out.

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Profile bio

About Heather Holland

 20+ years of communications experience in government, non-profit & private industry Expert in research-based information design & plain language Demonstrated track record improving effectiveness of materials & processes  Experienced grant writer with a stellar history winning federal, public & private grants Organized, creative self-starter with a history of exceptional performance ratings

Listed skills include Public Speaking, Graphic Design, Community Outreach, Usability Engineering, and 38 others.

Current workplace

Heather Holland's current company

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Centers for Medicare & Medicaid Services
Centers For Medicare & Medicaid Services
Sr. Communications and Plain Language Specialist GS14
Baltimore, MD, US
Website
cms.gov
Employees
6117
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Company profile
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8 roles · 28 years

Heather Holland work experience

A career timeline built from the work history available for this profile.

Communications & Plain Language Specialist Gs14

Centers For Medicare & Medicaid Services

 Recognized agency SME in research-based plain language & information design  Develop high-impact public messaging & products for Medicare & Marketplace programs Independently identify & lead projects to improve effectiveness of CMS products & services Recent redesign projects include the Marketplace Eligibility Notice (with CCIIO; launched March 2022); the CMS-500 Medicare Premium Bill & Easy Pay Statement (with OHI & OFM; launched March 2022); & the Part D Explanation of Benefits model (with CM; launching 2024) Conduct staff trainings around the agency in plain language & communication best practices Write & edit powerful communication pieces for consumers, partners & senior leadership on a variety of topics, including highly complex policy, technical & regulatory issues Apply findings from ongoing consumer testing to iteratively improve all messages & products

Director Of Development & Patient Engagement

Santa Rosa Community Health Centers

Santa Rosa, Ca

 Researched, wrote & managed all grant funding for SRCHC, a non-profit Federally Qualified Health Center with a $54 million annual budget serving +50,000 patients each year In 2016 alone, won more than $3 million in competitive federal, local & private foundation grants, in addition to $4 million in HRSA operational funds  Managed successful application process to become an Accountable Care Organization in 2014 Conducted focus groups, surveys & interviews to research & improve patient experience  Ensured all patient materials aligned with research-based usability best practices  Independently redesigned the SRCHC website content & architecture in 2014

Jan 2013 - Dec 2016

Instructor

Santa Rosa Junior College

Santa Rosa, Ca

Community Education Instructor, user-centered web writing & design

Feb 2015 - Mar 2016

Board Of Directors

Center For Plain Language
Jul 2011 - Sep 2012

Communications Director

Center For Watershed Protection
1999 - 2004 ~5 yrs
Team & coworkers

Colleagues at Centers for Medicare & Medicaid Services

Other employees you can reach at cms.gov. View company contacts for 6117 employees →

JP Jay Pegg Jay Pegg Colleague at Centers For Medicare & Medicaid ServicesRochester, England, United Kingdom View → RR Ronetta Randle Ronetta Randle Colleague at Centers For Medicare & Medicaid ServicesMaryland, United States View → BF Brennan Folsom Brennan Folsom Colleague at Centers For Medicare & Medicaid ServicesWashington, District Of Columbia, United States View → SE Sherye Epps Sherye Epps Colleague at Centers For Medicare & Medicaid ServicesCades, South Carolina, United States View → BD Barbara Dasheiff Barbara Dasheiff Colleague at Centers For Medicare & Medicaid ServicesPlano, Texas, United States View → GB Gwen Braxton Gwen Braxton Colleague at Centers For Medicare & Medicaid ServicesWindsor Mill, Maryland, United States View → JK Judith Koelbl Judith Koelbl Colleague at Centers For Medicare & Medicaid ServicesWindsor Mill, Maryland, United States View → RC Renee Carr Renee Carr Colleague at Centers For Medicare & Medicaid ServicesBaltimore City County, Maryland, United States View → CD Cali Diehl Cali Diehl Colleague at Centers For Medicare & Medicaid ServicesBaltimore City County, Maryland, United States View → RB Roderick Brownley Roderick Brownley Colleague at Centers For Medicare & Medicaid ServicesCatonsville, Maryland, United States View →
3 education records

Heather Holland education

Hs Diploma

Milford High School
FAQ

Frequently asked questions about Heather Holland

Quick answers generated from the profile data available on this page.

What company does Heather Holland work for?

Heather Holland works for Centers for Medicare & Medicaid Services.

What is Heather Holland's role at Centers for Medicare & Medicaid Services?

Heather Holland is listed as Sr. Communications and Plain Language Specialist GS14 at Centers for Medicare & Medicaid Services.

What is Heather Holland's email address?

AeroLeads has found 1 work email signal at @swhealthcenter.org for Heather Holland at Centers for Medicare & Medicaid Services.

What is Heather Holland's phone number?

AeroLeads has found 2 phone signal(s) with area code 410 for Heather Holland at Centers for Medicare & Medicaid Services.

Where is Heather Holland based?

Heather Holland is based in Baltimore, Maryland, United States while working with Centers for Medicare & Medicaid Services.

What companies has Heather Holland worked for?

Heather Holland has worked for Centers For Medicare & Medicaid Services, Santa Rosa Community Health Centers, Santa Rosa Junior College, Center For Plain Language, and Humane Society Of Baltimore County.

Who are Heather Holland's colleagues at Centers for Medicare & Medicaid Services?

Heather Holland's colleagues at Centers for Medicare & Medicaid Services include Jay Pegg, Ronetta Randle, Brennan Folsom, Sherye Epps, and Barbara Dasheiff.

How can I contact Heather Holland?

You can use AeroLeads to view verified contact signals for Heather Holland at Centers for Medicare & Medicaid Services, including work email, phone, and LinkedIn data when available.

What schools did Heather Holland attend?

Heather Holland holds Ma, Composition & Rhetoric from Salisbury University.

What skills is Heather Holland known for?

Heather Holland is listed with skills including Public Speaking, Graphic Design, Community Outreach, Usability Engineering, Strategic Communications, Editing, Grant Writing, and Writing.

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