Heather Kinney Email and Phone Number

Contributor to IDEXX's core CRM application for mobile, web, and client-server platforms.Full-stack software development including the following technologies, frameworks, and products:Front-end: HTML5/CSS3 development using Sencha Touch and ExtJS Javascript frameworks.Back-end: Java, SOAP, REST, Oracle Service Bus, JPA, web services.Recent project highlights:Integration between IDEXX's Interactive Intelligence (I3) telephony server and a Java Swing client using websockets (via the Tyrus websocket implementation deployed as a web service on an Oracle Service Bus) to initiate inbound screen pops in IDEXX's call center.Instructor led and self-paced training including: Salesforce, Apex, Visualforce, Heroku, and Javascript Remoting (with front-end frameworks such as AngularJS).Tools used daily: Maven, SVN/Git, Jenkins, Karma, NodeJS, Grunt, SonarQube, Splunk.

Recent client engagements:Launch of an e-commerce website on the Shopify platform for a Maine-based company (Kettle Cove Enterprises) that manufactures bicycle baskets using lobster trap components. Technologies: HTML5, CSS3, responsive design techniques, liquid templates.Contracted resource which provided design and development services for an online state benefits services portal. Project was Agile-based: participated in daily stand-ups, sprint reviews, sprint planning and backlog combing. Technologies: Java, Spring MVC, JAX-RS (Jersey and Jackson), Liferay, jQuery, AngularJS, Eclipse, Git, Subversion, Maven, Tomcat, JBoss, MySQL, Oracle, Jenkins.Design, development, and implementation of an online questionnaire used by over 35 remote client sites to gather federally mandated annual performance metrics. After thorough business analysis and existing situation discovery, this solution was developed using Ruby on Rails with integration to Liferay's Document Library via web services for permanent archival of questionnaires. The deliverable provided a replacement of manual methods which saved the client over 150 hours of annual work. This engagement also involved the provisioning of servers while providing full-stack design and development services. Technologies: Ruby on Rails, Java, Liferay, Eclipse, MySQL, provisioning and hardening Linux (CentOS) servers.Created an on-demand project status summary module for use in a Jira dashboard. The purpose of this module is to quickly generate a PDF status report for projects configured in Jira. Technologies: Ruby on Rails, AngularJS (AngularStrap), OAuth 2.0, Jira REST API.Development of a new administrative interface for a musicological society using PHP and jQuery.Website redesign employing responsive design techniques.

Designed and developed software systems and web services that are used in healthcare disease management projects and call center operations distributed throughout the United States. Systems include: workflow, patient survey, event/class registration using secure shopping cart. Technologies: Java/J2EE, MVC, Hibernate, JUnit, Echo2, Java Server Faces (JSF), JSP, Tomcat, MySQL, Subversion, Maven, Ant, Axis2, Jira, .Net, ASP, IIS6, COM+, Visual Basic

Developed software systems for residential and property inspection, customer inquiry, hurricane claims administration, and insurance quoting. Established user interface design standards for all internet applications. Systems deployed in a web-based environment using n-tiered design. Technologies: Visual Basic 6, COM/MTS, XML/XSLT, SQL Server 7, Active Server Pages (ASP), ADO, and Crystal Reports 8.

Lead developer for an incident reporting and records management system for police and government agencies. System developed was n-tiered using the following technologies: Visual Basic 6, COM, Crystal Reports 8, ADO, and SQL Server.

Evaluated customer relationship (CRM) solutions, quoting configuration products, and agency compensation management systems used throughout the enterprise. Systems developed and supported included mainframe, distributed, and web-based platforms. Mentored application developers and system operators in distributed and mainframe systems. Participated in UNUM’s field office hardware and software implementations in the United States and Canada.