Heather Reddig Email & Phone Number

Dynamic and versatile operations professional with deep experience in program management, resource management, creative operations, people operations, client operations, organization design, operational modeling, change management, and communications. Proven and effective team leader across complicated initiatives supporting a myriad of clients, agencies, and cross-functional teams. Expertise:• Program + Project Management • Creative, production, and studio operations• Organization design and operating model development • People operations, staff planning, and resource management• Change management, transition planning, and communications• Interdisciplinary team development, management and mentorship• Agency, client, and business operationsExperience:• End to end program management for 360 integrated campaigns• Integrated, experiential, platform, digital and technical production • Global / multi-market campaign development, localization, and transcreation • Governance / MSA and SOW development and Procurement relations/negotiation• Digital platform and enterprise systems/tools - development, deployment, iteration/optimization• Client services (including new business and pro-bono)• Requirements development - business, functional, technical, testingKey strengths:• Builder of exceptional teams• Creative problem solver• Strategic and agile thinker and collaborator• Brings order to chaos• Strives for excellence, effectiveness, and empathySelect clients: INFINITI, Walmart, Samsung, HPE, P&G, Citibank, Nature Valley, Google, Nike, Condé Nast, The New York Times, Discovery Channel, American Express, Diageo, Cadbury, Rolex, Pfizer.Dual US/UK citizenship.

Listed skills include Digital Strategy, Digital Media, Digital Production, Interactive Advertising, and 26 others.