Heather Kuzon Email & Phone Number

Buffalo, NY, US

New Plymouth, ID, US

Atlanta, Georgia, US

San Francisco, CA, US

As a member of SmartRecruiter's Customer Success Leadership team and reporting to the CCO, I lead the department goal & performance management and governance for Customer Success to focus, align, engage and inspire a team of 100+ professionals globally.

San Francisco, CA, US

As a member of the Global People Leadership Team and reporting to the CPO, I had the privilege of leading a team of talented HR professionals. Responsible for Talent Enablement, the HRBP function, HR Analytics, and HR Strategy Governance - among other special initiatives for the organization and department.

Buffalo, NY, US

Responsible for the design & delivery of Rich’s Leadership Development strategy and solutions to drive leadership effectiveness and support a positive employee experience. Including assessments, executive education, coaching and targeted leadership development programs for all associates and high potential leaders; ensures measurements of effectiveness are.

Buffalo, NY, US

Including responsibilities of previous Talent Management responsibilities, provide leadership for the global HR Strategic Planning, Annual Operating Planning & governance as well as executive talent planning and development.

Buffalo, NY, US

As a member of the Global HR Steering Team and reporting to the CHRO, I was responsible for the oversight of Rich’s Global Talent Management strategy, processes and outcomes; including Performance Management, enterprise succession planning, talent assessment and reviews, calibration, processes within the HRIS talent technology and executive reporting for a.

Buffalo, NY, US

Lead architect for the design and implementation of enterprise-wide talent management processes and programs, including succession planning, high potential identification, employee engagement,, performance management, mentoring, career path creation and more. All to drive results for our customers, our associates and our communities.

Arlington, VA, US

• Responsible for execution of strategic growth initiatives; diversifying lead generation, increasing operational yield and optimizing capacity to maximize effectiveness, productivity and drive operational excellence.
• Lead a team of Managers & +150 Sales and Account Management staff in North America & EMEA
• Ensure achievement of division revenue goals and sales, service & marketing metrics
• Identify key business challenges and problem solve to meet ever changing business behaviors
• Develop training, coaching, tools and playbooks to support aggressive team productivity
• Work within a cross-functional and fast paced environment to drive growthCEB is the leading member-based advisory company. By combining the best practices of thousands of member companies with our advanced research.

Arlington, VA, US

• Key staff role at CEB; a high growth and top-performing business. Direct responsibilities include project management, operations and support & execution of strategic growth initiatives; encompassing international.
• Work alongside the Executive Director to provide leadership and management for the division
• Ensure the division has proper governance and controls to grow, transform and operate efficiently
• Project manage multi-year strategic initiatives to support double digit revenue growth

Arlington, VA, US

• Responsible for Revenue Operations for multiple practice areas
• Created management plans, processes and campaigns to drive revenue performance
• Developed initiatives to drive growth, account penetration and customer retention
• Analyzed customer and segment data to understand market challenges and opportunities
• Served as the liaison between the team and Finance, Global Ops, IT and HR
• Performed data analysis on the key performance metrics to ensure performance tracking and forecast

Arlington, VA, US

• Met average conversation rates in this segment and exceeded in assigned goal class
• Managed a territory of $1-3B companies with 7 key products
• Led sales meetings with prospective clients to identify key initiatives and challenges
• Developed customized plans and strategies based on client needs

Arlington, VA, US

• Consistently overachieved on monthly and quarterly goals
• Managed Sales Associate teams over several practice areas
• Developed key metrics and plans to drive productivity improvements
• Allocated staff alignments to maximize revenue results

Arlington, VA, US

• Consistently met monthly goals by securing 250+ meetings with C-level executives
• Partnered with Sales Executives to generate over $1MM in revenue
• Recognized for achieving outstanding conversion rate of meeting to booked revenue